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Hotel Ambassador

4.0 star property
Pet-friendly Bern hotel with full-service spa, connected to a shopping centre

Choose dates to view prices

Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £139
includes taxes & fees
30 Aug - 31 Aug

Why we love this property

Work and play paradise
This hotel combines business efficiency with a full-service spa. Guests enjoy 24-hour room service after meetings, or unwind with hot stone massages.
Culinary celebration
This hotel offers a restaurant, cafe, and bar with a locally-sourced food philosophy. Vegetarian options shine in breakfast and all-day dining.
Pool oasis
This hotel features an indoor pool with comfortable loungers for ultimate relaxation. The pool area provides a perfect retreat for aquatic enjoyment.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room

A hotel room with a bed, bedside table, lamp, TV, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a bathroom with a mirror, and a sink.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk with a red surface, a flat-screen TV mounted on the wall, and a large mirror.

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of the city.

Panoramic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A hotel room with a bed, a desk, a chair, and a large window offering a city view.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room

A hotel room with a bed, desk, chair, and a small table with a bottle and glass.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, TV, and a view of the outdoors.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a bathroom with a sink and mirror, and a large window with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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ibis Styles Bern City
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9.4 out of 10, Exceptional, 254 reviews
The price is £145
includes taxes & fees
6 Sept - 7 Sept
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About the area

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Freibad Marzili - 14 min walk - 1.2 km
  • Bern Natural History Museum - 17 min walk - 1.5 km
  • Bern Historical Museum - 3 min drive - 1.8 km
  • Federal Palace - 4 min drive - 1.4 km
  • Berner Munster - 6 min drive - 2.1 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Restaurant Dampfzentrale - ‬11 min walk
  • ‪Maharaja Palace - ‬7 min walk
  • Da Nino
  • ‪Ristorante Grottino - ‬10 min walk
  • ‪Restaurant Dählhölzli - ‬11 min walk

About this property

Hotel Ambassador

  • Located near a train station, Hotel Ambassador is a great choice for a stay in Bern. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Locally sourced food is prioritised
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9.50 to 22 per person

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?

Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.

Are pets allowed at Hotel Ambassador?

Yes, cats and dogs stay free.

Is parking offered on site at Hotel Ambassador?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hotel Ambassador?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hotel Ambassador?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.

What is there to do at Hotel Ambassador and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Hotel Ambassador?

Yes, there's an on-site restaurant.

What's the area around Hotel Ambassador like?

Hotel Ambassador is a short 14-minute walk from Freibad Marzili and 18 minutes' walk from Bern Natural History Museum.

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Reviews

Hotel Ambassador Reviews

8.2

Very good

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Free parking was a convenient and greatly appreciated perk at this property. (7 reviews)
  • The breakfast selection was great and the food was delicious. (4 reviews)
  • The restaurant offered excellent quality food, beautifully presented, with a great selection for the breakfast buffet. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Air conditioning
Service staff

Reviews

Verified review

10/10 Exceptional

The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Todd, 1-night trip
Verified review

10/10 Exceptional

The hotel staff were friendly. The breakfast was very good.
Sharon, 2-night trip
Verified review

10/10 Exceptional

Professional receptionists and clean stylish hotel
Wei, 1-night trip
Verified review

10/10 Exceptional

Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Rahul, 3-night trip
Verified review

10/10 Exceptional

Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
George, 1-night trip
Verified review

8/10 Very good

Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Christine, 4-night trip
Verified review

8/10 Very good

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas, 2-night trip
Verified review

10/10 Exceptional

It was nice an clean
Azam, 1-night trip
Verified review

10/10 Exceptional

We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Kristi, 2-night trip
Verified review

10/10 Exceptional

Very clean!
Roxana, 1-night trip
Verified review

10/10 Exceptional

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara, 1-night trip
Verified review

6/10 Good

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Nicola, 3-night trip
Verified review

4/10 Fair

The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional
Johan, 1-night trip
Verified review

10/10 Exceptional

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Liezel, 1-night trip
Verified review

8/10 Very good

.
Davide, 1-night trip
Verified review

10/10 Exceptional

Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Pooja, 3-night trip
Verified review

8/10 Very good

Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Allen, 2-night trip
Verified review

10/10 Exceptional

Stayed here previously and it is very handy for the centre etc
Winston, 2-night trip
Verified review

8/10 Very good

Good sold accommodations.
Keith, 2-night trip
Verified review

10/10 Exceptional

Enjoyes staying & was relaxing.
Nandish, 1-night trip
Verified review

10/10 Exceptional

Great location. Friendly staff.
Elisa, 4-night trip
Verified review

6/10 Good

Japanese restaurant top
Alberto, 1-night trip
Verified review

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.
Karen, 1-night trip
Verified review

8/10 Very good

Great value for money
1-night trip
Verified review

10/10 Exceptional

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip