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Khaolak Emerald Beach Resort & Spa, Thai Mueang

4 stars4 stars
7/10 Moo 2 Ban Khao Lak, RamkeanThai MueangPhang Nga82210Thailand
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Good3.2 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Cleanliness
Quite clean
39See all 39 Hotels.com reviews
From 312 reviewsTripAdvisor Traveller Rating

Khaolak Emerald Beach Resort & Spa, Thai Mueang

from £89
  • Superior Room
  • Superior Room, Lagoon View
  • Deluxe Room
  • Deluxe Room, Sea View
  • Deluxe Grand Family Room
  • Family Room, Lagoon View
  • Deluxe Family Room
  • Beach Front Thai Villa

At a glance

Key facts

Hotel size

  • This hotel has 270 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Also known as

  • Khaolak Emerald Beach Resort
  • Emerald Beach Resort
  • Khaolak Emerald Beach
  • Emerald Beach

Policies

This property does not have lifts.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 1412 per night

Buffet breakfast is offered for an extra charge of THB 590 for adults and THB 295 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 2400 per vehicle (one way)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Kayaking on site
  • Playground on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Children's pool
  • Waterslide
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 29
  • Year Built 2007
  • Designated smoking areas
  • Garden
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Beach Club Ocean Grills – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Langoon Restaurant – Overlooking the garden, this restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.

Khaolak Emerald Beach Resort & Spa, Thai Mueang’s small print

Also known as

  • Khaolak Emerald Beach Resort
  • Emerald Beach Resort
  • Khaolak Emerald Beach
  • Emerald Beach

Policies

This property does not have lifts.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 1412 per night

Buffet breakfast is offered for an extra charge of THB 590 for adults and THB 295 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 2400 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 39 reviews

Khaolak Emerald Beach Resort & Spa, Thai Mueang
Fair2.0 / 5
Nice Beach/Pool - that's about it.
Arrived at the hotel early (10:30am). Room was not ready yet as the check in time is 2:00pm so we decided to head to beach and pool. At 2:30 I headed back to get a room key. I went to our room and the housekeeper informed me it wasn't ready yet. I went back to the front desk (btw - it's hot and a long walk). They called someone and said the room was ready now. I went back to the room and was informed it still was not ready (3rd floor and no elevator). I went back to the front desk. After an apology, my room was changed to one a few doors down from original room. I headed to the new room. Guess what? Housekeepers working on room and informed it was not ready. Back to the front desk. Informed that I needed wait for 15-20 minutes for the room. Not a great way to start my stay. The manager said there was nothing she could do, I just had to wait. No offers for a drink or anything. I get that the room was not ready when we arrived. I didn't expect that it would be ready. But now it is 3:00pm and they don't have a room out of the 270 on the property. Finally got into the room. Bags showed up within minutes of getting into the room which was great. Again, 3rd floor with no elevator so I was impressed they hauled the bags up there so fast. My son has had to go to bathroom and waited until we got into the room. He informed me the toilet does not work. No water to the room. Location was good and beach/pool was nice. Kids staff was great. Property is tired.
1 night family trip
Khaolak Emerald Beach Resort & Spa, Thai Mueang
Fair2.0 / 5
You rather stay away from this resort!
Stay away from this property. It looks dated and service levels are poor. As we checked in, we realized that the AC in our villa was not working. It was only After 5 frantic calls and 3 visits to the reception, that they could fix it. When we told the hotel manager that we are unhappy with the service and like to check out asap, we were told its not possible as the reservation is through hotels.com. So we ended up paying 900baht for this kind of an experience!
2 night romance trip
Khaolak Emerald Beach Resort & Spa, Thai Mueang
Good3.0 / 5
Medium hotel. Too expensive.
So bad WIFI in the rooms. Plus, the pools were not so good for the kids. Our son got injured when swimming, because of the repairment of the pool was so bad. The breakfast was also bad. But the beach and the hotel overall was OK.
2 night family trip
Khaolak Emerald Beach Resort & Spa, Thai Mueang
Excellent4.0 / 5
Good value for the money
Got a discounted rate because low season right now and the place pretty empty. Room large and clean. Breakfast was included and very good. Beach spot nice; swimming pools pretty good; didn't do any activities in the hotel. There are restaurants, shops, corner store, bars, and trips vendors in walking distance; nothing fancy but very convenient. Clientele at this time in the season was on the older side. Would recommend if it fits what you looking for.
Other trip
Khaolak Emerald Beach Resort & Spa, Thai Mueang
Good3.0 / 5
Breakfast was really bad! My 5 years old child like pool and water tubing so much ( unfortunately this tubing system often was broken).
Family trip

See all reviews

Khaolak Emerald Beach Resort & Spa, Thai Mueang

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