At Hotel Marte, relax in style with a rooftop terrace and outdoor pool featuring sun loungers. With car rentals on site, concierge services, and a gym to stay active, this hotel connected to the rail station is praised by guests for its overall condition.
Calle del Doctor Ingram, 20, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco - 3 min walk - 0.3 km
Tenerife Beaches - 5 min walk - 0.5 km
Puerto de la Cruz Town Hall - 7 min walk - 0.6 km
Taoro Park - 12 min walk - 1.0 km
Loro Park - 15 min walk - 1.3 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
Tenerife (TFS-Tenerife South) - 74 min drive
Restaurants
Restaurante El Pescador - 2 min walk
Cafetería Mazaroco - 1 min walk
Hannen Barril - 3 min walk
Track Hamburgueserìa - 3 min walk
Compostelana club café - 3 min walk
About this property
Hotel Marte
Hotel Marte features a rooftop terrace and puts you within a 10-minute walk of Tenerife Beaches. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Fellow travellers say good things about the overall property condition.
At a glance
DONE
Hotel size
95 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board or Full Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to Gala Dinner is optional and a fee is charged at the property for guests who wish to attend.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Luggage storage
Pool loungers
Facilities
3 buildings/towers
Rooftop terrace
Communal living room
Fitness centre
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Iron/ironing board (on request)
Freshen up
Bath only
Soap and shampoo
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Housekeeping on weekdays
In-room safe (surcharge)
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 2.50 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Hotel Marte
Hotel Marte Puerto de la Cruz
Marte Hotel
Marte Puerto de la Cruz
Hotel Marte Tenerife/Puerto De La Cruz
Hotel Marte Hotel
Hotel Marte Puerto de la Cruz
Hotel Marte Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Marte offer free cancellation for a full refund?
Yes, Hotel Marte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Marte?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Marte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Marte?
Sorry, there's no on-site parking at Hotel Marte.
What are the check-in and check-out times at Hotel Marte?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Marte?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (16-min walk) is nearby.
What is there to do at Hotel Marte and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around Hotel Marte like?
Hotel Marte is located near Playa del Muelle, only a short 4-minute walk from Plaza del Charco and 6 minutes' walk from Dock of Puerto de la Cruz.
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Reviews
Hotel Marte Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.6
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
12 Feb 2026
Clean, but slightly dated room, not sure it was Superior Room we paid for. Staff friendly, breakfast ok, nothing exciting.
MARK
MARK, 9-night trip
Verified
8/10 Very good
25 Jan 2026
Nice, central,clean, reasonable price. Nothing to complain about.
Francois
Francois, 1-night trip
Verified
2/10 Poor
18 Nov 2023
Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t take a shower, flush the toilet or even wash your hands.
So I would never return and never recommend anyone staying here!
Maxim
Maxim, 1-night trip
Verified
8/10 Very good
22 Nov 2025
Room was tidy (which is the most important thing for us). We just wanted a clean, basic hotel and were happy with the experience. The staff were all lovely and really helpful! We didn't love the breakfast to be honest (it didn't seem super fresh), but we were happy with our stay.
Luana
Luana, 1-night trip
Verified
10/10 Exceptional
5 Jan 2025
Older facility but clean and well maintained. Great staff.
Linda
Linda, 1-night trip
Verified
6/10 Good
8 Jan 2026
Everage quality ofvrhe hotel. It was impossible to co. Pletely close the window in our room. Hotel needs renovation.
Mariusz
Mariusz, 1-night trip
Verified
10/10 Exceptional
12 Feb 2025
Quality hotel.
Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.
brian
brian, 2-night trip
Verified
8/10 Very good
6 Oct 2023
The hotel is very conveniently located near the bus station, the staff are friendly and helpful and the breakfasts are very good. On the down side the wifi was unreliable and could not be accessed at peak times, secondly my room's only source of natural light was a light well which was a bit depressing.
Martin
Martin, 4-night trip
Verified
8/10 Very good
24 Jan 2025
Recommended
Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area.
Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.
Michael
Michael, 3-night trip
Verified
6/10 Good
21 Oct 2024
It was very loud in our bedroom
Anke
Anke, 1-night trip
Verified
8/10 Very good
9 Jan 2025
..
Luis
Luis, 5-night trip
Verified
10/10 Exceptional
29 May 2024
only fault no sky or bbc news
brian
brian, 2-night trip
Verified
8/10 Very good
15 Mar 2026
Hotel liegt sehr zentral. Zimmer zur Strasse sehr laut, da die Nachtschwärmer unten vorm Hotel entlangziehen und krach machen. Keine Klimaanlage.
Christian
Christian, 1-night trip
Verified
8/10 Very good
23 Jan 2026
Ottimo hotel, pulito e personale gentile. Muri poco isolati e rumore dalle camere vicine. Colazione ottima a buffet con scelta salata e dolce. Ci siamo anche fermati per la cena, ottima e sempre a buffet
Marina
Marina, 1-night trip
Verified
10/10 Exceptional
18 Jan 2026
客室も広くて清潔でした。フロントの対応も丁寧で良かったです。
TAKASHI
TAKASHI, 1-night trip
Verified
4/10 Fair
17 Jan 2026
Vierailuani varjosti vakava tapaus: huoneestani varastettiin siivouksen yhteydessä lompakostani noin 100 euroa käteistä. Ilmoitin asiasta heti, mutta siihen suhtauduttiin epäuskoisesti ja minua pyydettiin palaamaan seuraavana päivänä managerin ollessa paikalla. Myös tällöin asian käsittely jatkui epäilevässä ja jopa syyllistävässä sävyssä. Huoneessa ei ollut turvalokeroa, ja minulle kerrottiin, että sellainen olisi pitänyt ostaa erikseen. Ilman sitä hotelli ei ottanut asiaan kantaa tai vastuuta, eikä mitään hyvitystä tai elettä tilanteen hoitamiseksi tarjottu.
Hotellin sijainti on erittäin hyvä ja tilat olivat yleisesti siistit ja ehjät. Huone oli siisti, mutta kolkko, ikkunasta avautui näkymä seinäkuiluun ja valaistuksessa ei ollut käytännössä vaihtoehtoja. Aamiainen tarjosi kohtalaisen määrän vaihtoehtoja, mutta ruoan laatu oli vaatimaton. Uima-altaan vesi oli poikkeuksellisen kylmää.
Ilman varkautta ja erityisesti ilman sen huonoa käsittelyä hotelli olisi ollut kelvollinen 3 tähden vaihtoehto. Nyt turvallisuuden tunne ja palvelukokemus jäivät liian heikoiksi korkeamman arvosanan antamiseen
Tatu
Tatu, 4-night trip
Verified
6/10 Good
6 Jan 2026
Huone oli siisti ja kompakti. Yhdeksi yöksi oikein sopiva, mutten pidempään olisi viihtynyt niin pienessä huoneessa ilman parveketta tai näkymiä. Aamiainen ei kummoinen. Mutta ok hinta-laatu-suhde
Elina
Elina, 1-night trip
Verified
8/10 Very good
2 Jan 2026
El personal de servicio hace un ruido que molesta para descansar.Es verdad que era fin de año pero….
Aday
Aday, 1-night trip
Verified
4/10 Fair
7 Dec 2025
Un hotel muy viejo. Deben renovar las moquetas del suelo y estado general. Muebles en la habitación muy viejos también. Aunque he pagado un precio económico creo que pagando 20€ más, hay muchos mas hoteles en la misma zona y mucho mejores. El personal esta muy bien. El desayuno regular, poca variedad y no muy bueno de aspecto. Solo estuve una noche por algo puntual y no volvería a este hotel.
Carolina
Carolina, 1-night trip
Verified
10/10 Exceptional
2 Dec 2025
Fantástico
Roser
Roser, 3-night trip
Verified
6/10 Good
30 Nov 2025
Det som ska vara varmt på frukosten var kallt. Annars vad man kan förvänta sig för pris och centralt beläget hotell. Det vill säga ingen AC, skränigt utanför med festande människor och trafik. För vår del helt okej med tanke på bra pris och läget intill torget och busstationen.
Pia
Pia, 7-night trip
Verified
8/10 Very good
26 Nov 2025
Bonne situation au centre ville, nombreux restaurants proches, magasins, cafés, plage pas loin, station de bus tout près, parking gratuit à côté (si on trouve de la place...).
Accueil agréable. Bon buffet du petit-déjeuner. Petite piscine (fraîche...).
Malheureusement beaucoup de chambres sont des chambres intérieures qui donnent sur un puis de lumière, sans vue.
Une terrasse est à disposition au 6e étage, belle vue sur la ville et le Teide.
Hôtel simple (dans le style de l'époque) mais agréable, bon rapport qualité prix.
Jocelyne
Jocelyne, 2-night trip
Verified
10/10 Exceptional
23 Nov 2025
Oikein hyvä hinta-laatusuhde. Siistiä ja kiva henkilökunta