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1 room, 2 adults

Aloft Houston by the Galleria

3.5-star3.5 stars
5415 Westheimer Road, Houston, TX, 77056, United States of America

3.5-star hotel in Houston with bar/lounge and 24-hour fitness
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 396 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Location
Great location
Bar
Bar is awesome
Service
Service is adequate

Aloft Houston by the Galleria

from £66
  • aloft, Room, 1 King Bed
  • aloft, Room, 2 Queen Beds
  • Room, 1 King Bed

What’s around Aloft Houston by the Galleria

Landmarks

  • Heart of Houston
  • Westheimer Rd (1-minute walk)
  • Richmond Avenue (10-minute walk)
  • Williams Tower (14-minute walk)
  • Gerald D. Hines Waterwall Park (17-minute walk)
  • Uptown Plaza (17-minute walk)
  • Schlumberger Headquarters (17-minute walk)
  • River Oaks District (22-minute walk)

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) 31-min drive
  • Houston, TX (HOU-William P. Hobby) 26-min drive
  • Houston, TX (EFD-Ellington Field) 32-min drive
  • Houston Station 17-min drive

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Motorhome/coach/lorry parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space size (feet) - 495
  • Conference space size (meters) - 46
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

W xyz bar – This cocktail bar specialises in regional cuisine and only serves light fare.

Aloft Houston by the Galleria’s small print

Also known as

  • Aloft Houston Galleria Hotel
  • Aloft Houston by the Galleria Hotel Houston
  • Aloft Houston Galleria
  • Aloft Houston By The Galleria Hotel Houston
  • Aloft Houston by the Galleria Hotel
  • Aloft Houston by the Galleria Houston
  • Aloft Houston by the Galleria Hotel Houston
  • Aloft Houston by the Galleria Hotel
  • Aloft Houston by the Galleria Houston

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Self-parking costs USD 20 per night

RV/bus/truck parking is available for an extra charge.

Breakfast costs between USD 5.5 and USD 14.00 for adults, and USD 5.50 and USD 14.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 951 reviews

Fair 4.0
Okay this property is the perfect location for when you’re staying downtown in Houston. It’s minutes away from the Galleria mall which is walking distance. They have a very small indoor pool that’s only 3ft and I believe a gym and a computer area. I first booked this hotel for my b-day in April for a girls trip. Everything was nice besides the receptionist who checked me in, he had an attitude and gave me a hard time about paying for parking. I really believe parking should be included in the price. Why make guest pay additional money to park at the hotel they booked. Then the parking garage is huge. Just like you can get packages for complementary breakfast or not it should be the same for parking. Paying wasn’t an issue letting him know I wasn’t aware was. Anyway I was hesitant about booking this time to evaluate for a hurricane because of that receptionist. I had 3 rooms within my 2 night stay. One room my key wasn’t working went downstairs to get it re activated went back to the room to find another guest staying in my room and she explained the same thing happened to her we both was FURIOUS. I went back downstairs it took long for them to find me a new room and the front desk receptionist asked for my card to put another $100 hold on my account for incidental fees when my previous $100 haven’t been released yet. Why in the hell would I allow them to put $200 hold on my account. Hotel is a big joke I do not recommend and will not return anytime I am in Houston visiting.
Neisha, usOther trip
Good 6.0
Just because its modern doesn't mean its the best
We got a good rate for the area at $96 a night counting tax so I was very happy until I realized I had to pay $18 a day to park. Everything that was listed that the hotel had was true however they definitely overstated their amenities. They did have an indoor pool however the indoor pool was 3 1/2 feet deep and probably the size of two Jacuzzis. They did have in-room coffee however two single coffee bags 2 coffee creamers 4 packs of sugar and 1 bottle of water was provided for a two-day stay for two adults if you wanted extra you had to go downstairs and pay for it at the recharging shop. The recharging shop had prices higher than any Airport terminal or Cruise Line terminal I've ever been in. The room was small but there was a great utilization of space it was very comfortable for two adults for 2 days however I would not want to spend a week in that room. The bed linens and towels smelled wonderfully clean and the bed was very comfortable to relax on but it was extremely soft mattress and if you're used to a firm mattress you're going to wake up with back pain if you're used to a soft mattress you're going to be in heaven. The front desk was helpful in recommending restaurants providing a list of local eateries in categories like breakfast steaks burgers.... our experience was overall pleasant everything was clean, adequate and efficient but I could have gone to La Quinta Inn payed the same amount and gotten a lot more extras like breakfast a larger room and free parking.
Tori, us1 night business trip
Poor 2.0
Fabulous area But there was a scary, illicit vibe
I would not recommend that a single woman arrive here dark.I picked this hotel because I thought since it was in a safe neighborhood. Hello! We arrived at 10 p.m. Friday, June 29. The lady at check in was not at the desk. She was in a stairwell dealing with some thin, single, restless looking guys. Outside in the parking area there was a fancy looking black car with long spikes on every tire with some restless looking dudes inside it. There were several skinny, dead-eyed guys roaming hungrily around the parking area who made us feel uneasy...like what were they after exactly? Were they waiting for something? Taking a bead on us? I wanted to get out of their sights as soon as possible. There was a carload of single men smoking in a car parked beside the hotel with restless young males drifting to and fro this car. My husband dropped me off to register and went out to park the car. Upstairs in the lot there was another single male drifting around watching my husband like he was casing him. Meanwhile the woman at check in seemed to be checking me in while she dealt with a bunch of these rough-cut customers on the side. I had the feeling she was running the hotel and some other nefarious enterprise under the table. I'm glad I don't own this hotel. I have the feeling that more is going on than I want to know about. I'm glad I didn't arrive without my husband. I hope the owner has video so he can check out what these guys are doing. They bear watching.
PC, usOther trip
Very good 8.0
In the Galleria area, breakfast subpar
We loved this hotel. Outside of the property is nice and clean. I wish they would have a sign from the Westheimer Rd side that says to turn on Yorktown because that's where the garage and entrance is. Was immediately greeted by front desk and checked in quickly. Elevators were a bit confusing once we got to our room. They didn't explain to us. The room was nice and clean, updated and modern. The ceiling (although not a big issue) had many disrepairs which were questionable. Bed was comfortable and shower was nice. It had a small fridge underneath the bathroom sink which was a plus for us. Breakfast was the biggest "OH HELL NO" for us. We already knew upon booking that it wasn't free - however, the quality of the breakfast compared to the price was not comparable at all. We ordered 2 omelettes with bacon and our cheese of choosing. When we received the plates, we got a one egg omelette with bacon and cheese stuffed inside. It had seemed like the omelette was prepackaged, and she stuffed it with processed cheese and small pieces of bacon. The omelette seemed it was meant for a sandwich with egg - but the size was big enough for a 3 year old - not early 30s adult. we paid $9 per omelette only to be highly disappointed and had to eat somewhere else. If you don't plan on eating breakfast here, then this hotel would be recommended because of the rates and how nice and clean everything was. But if you get really hungry in the mornings - would not recommend.
Esther, usRomance trip
Very good 8.0
I've stayed at this location before. I wish there were better options in the dining area as it was strictly fried bar food, different than menus Ive seen at other locations. There is a menu to order from their partnered restaurant is pretty pricey. One fo the nights there wasn't food available in WXYZ because they lacked the staff to provide fare, which I understand can be out of their control. Overall the staff was excellent. I . wish the elevators were air conditioned, they can get pretty hot. Door Dash was a must for dinner options.
usBusiness trip

Aloft Houston by the Galleria

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