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1 room, 2 adults

Shenzhen Kaili Hotel

3.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001, China

3.5-star hotel with restaurant, near Dongmen Pedestrian Street
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 202 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Food
Delicious food
Room
Great room

Shenzhen Kaili Hotel

from £40
  • Standard Room (Warm Room )
  • Classic Room, 1 King Bed
  • Deluxe Triple Room
  • Classic Twin Room
  • Family Room
  • Fashion Room

What’s around Shenzhen Kaili Hotel

Landmarks

  • In Luohu
  • Dongmen Pedestrian Street (12-minute walk)
  • Luohu Port (26-minute walk)
  • Huaqiangbei (37-minute walk)
  • International Foreign Trade Center (15-minute walk)
  • Luohu Commercial City (19-minute walk)
  • Shun Hing Square (27-minute walk)
  • Shenzhen People's Park (31-minute walk)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 39-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 39-min drive
  • Shenzhen Station 20-min walk
  • Hong Kong Sheung Shui Station 7-min drive
  • Hong Kong Lok Ma Chau Station 8-min drive
  • Luohu Station 13-min walk
  • Guomao Station 14-min walk
  • Hubei Station 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Spa services on site
Working away
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1989
  • Lift
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Kaili Cafe – This restaurant serves breakfast, brunch, lunch and dinner.

Shenzhen Kaili Hotel’s small print

Also known as

  • Shenzhen Kaili Hotel
  • Shenzhen Kaili Hotel Shenzhen
  • Shenzhen Kaili Hotel Hotel Shenzhen
  • Kaili Hotel
  • Shenzhen Kaili
  • Kaili Hotel Shenzhen
  • Shenzhen Kaili Hotel Hotel
  • Shenzhen Kaili Hotel Shenzhen
  • Shenzhen Kaili Hotel Hotel Shenzhen
  • Shenzhen Kaili Hotel Hotel

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: CNY 500.00 per night

Optional extras

Full breakfast is offered for an extra charge of CNY 38 for adults and CNY 38 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 199 reviews

Fair 4.0
Considering this hotel should have been mainly non smoking I am afraid that's wrong as I went down to the very small restaurant in the mornings for breakfast people especially the Chinese were smoking ,I even got into the lift and someone had been smoking in there. Came back to the hotel ne night and someone was sat on the loungers in the lobby throwing up into a waste paper basket no one did anything about this which is not on, he was drunk. As this is a hotel that expedia advertise, to be honest I would seriously consider dropping it . I know it is china but the breakfast did not leave much to the imagination 3 steel warmers and apart from a coffee a dry fried egg and 2 sausage that was about it for my breakfast ,wish I had not paid the extra as I would have found somewhere else and gladly paid for a decent breakfast. The room was cleaned every day and the cleaning staff were friendly. .
b, gbOther trip
Very good 8.0
Hotel next to shopping district and MRT
Great location, next to jin guang hua shopping mall, soho club and Guo Mao MRT; all within 5mins walk. It has to be noted that google map dis not locate this hotel correctly, therefore it is preferred that baidu maps or using local physical map to locate this hotel. The hotel is also joined with the Gold Coast Spa which is having such flashy signboard that you simply cannot miss. having said so, the spa does provide a good 20% discount for Kaili hotel stayers ;) do check with the inhouse spa. The room and in-rooms facilities are good, clean and pretty new... with complimentary basic toiletries and bottled waters. The surrounding are great with plenty of eateries and shopping within 5 to 10 mins walk. Overall a great hotel with good surrounding at an affordable rate... will want to stay here again the next time when i visit Shenzhen luohu area.
sgOther trip
Poor 2.0
Upon check in, the receptionist asked me to pay RMB 1200 in CASH or via credit card. I told them I did not have so much cash in hand and i offered to pay via ALIPAY or WECHAT Pay but they insisted otherwise. Took me to flare up at their main hall before they were even willing to give me the breakdown of room charges and deposit. It amounted only to RMB 1072 instead of 1200!!!! And actually, only the deposit of 300 needed to be paid in cash, the rest could of course be settled with either Wechat or Alipay which is what I have been paying with in every other hotel I stayed in in CHina.
Lee, sg1 night business trip
Exceptional 10.0
Great hotel for relaxation and city hopping
We had a great stay at Kaili Hotel. Location is close to malls and metro. Many shopping areas close by. The hotel has a spa which offers nice massage treatments for good value prices. Also the spa has hot pools and sauna. The room, a double, was very spacious and clean. No noice from the street so we had a good night sleep. Next door to the hotel i a very nice hot pot restaurant. Can warmly reccoment the hotel, the spa and the hot pot restaurant. The level of english among the staff could have been better, but they were friendly and handled everything with a smile. Great stay!
Joakim, se1 night trip
Fair 4.0
Room odors
There was a musty smell when coming back to room. I aired out room for first couple of nights. Then requested another room. The night staff somehow framed it that I was at fault for not saying something before. I changed rooms the next day. I noticed I had a cough and attribute it to to the room. The rooms are old and you can see cracked caulking where there has been no maintenance.
Edward, usOther trip

Shenzhen Kaili Hotel

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