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JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

4.5 stars4.5 stars
23808 Resort PkwySan AntonioTX78261United States of America
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Excellent4.5 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Service
Fantastic service
245See all 245 Hotels.com reviews
From 2,288 reviewsTripAdvisor Traveller Rating

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

from £270
  • Room, Balcony
  • Suite, 2 Bedrooms
  • Deluxe Room, View
  • Deluxe Room, View
  • Executive Suite, 1 King Bed with Sofa bed, Balcony
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 1,002 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Free self parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • JW Marriott San Antonio Hill Country Resort
  • JW Marriott Hill Country Resort
  • JW Marriott San Antonio Hill Country
  • JW Marriott Hill Country
  • Jw Marriott San Antonio Hill Country Resort And Spa
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • Jw Marriott San Antonio Hill Country Resort And Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 27 per day

Breakfast is offered for an extra charge of USD 25 per person (approximately)

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.95 per day (rates may vary)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Waterslide
  • Free use of nearby fitness center
  • Number of spa tubs - 3
  • Lazy river
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 40
  • Conference space size (feet) - 265000
  • Conference space size (meters) - 24619
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Latana Spa has 30 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Cibolo Moon - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

18 Oaks - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Rivertop Grill - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

High Velocity - This theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks - This coffee shop serves breakfast and lunch. A children's menu is available.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Rafting on site
  • Segway rental/tour on site
  • Yoga classes/instruction on site
  • Free water park access

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio’s small print

Also known as

  • JW Marriott San Antonio Hill Country Resort
  • JW Marriott Hill Country Resort
  • JW Marriott San Antonio Hill Country
  • JW Marriott Hill Country
  • Jw Marriott San Antonio Hill Country Resort And Spa
  • Jw Marriott San Antonio Hill Country Hotel San Antonio
  • Jw Marriott San Antonio Hill Country Resort And Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 40.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 27 per day

Breakfast is offered for an extra charge of USD 25 per person (approximately)

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 245 reviews

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Excellent4.0 / 5
Great but Need to keep pool area and beds clean. Some were really grubby
7 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Excellent4.0 / 5
A nice JW
The JW is everything you would expect. My only complaint is that the "resort fee" has gotten out of hand. I paid, with taxes, over $47 per day for a resort fee..in the winter when you couldn't even use the outside facilities, which is not even the point of the exhorbitant fee....
3 night romance trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Outstanding5.0 / 5
Our stage was cery nice but as it was so long ,they should have cleaned and vacoomed cleaned thevedroom at least every three days
17 night family trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Good3.0 / 5
Its the Little Things
Staff seemed inexperienced. Nothing major went wrong. Just several many nits added up over the course of the stay. Sent to wrong wing upon check in. Given bad information about hours of operation of the sports bar. Lobby bar didn't know how to make a standard cocktail (sazerac). Sports bar didn't have beer on menu, didn't have bloody mary mix. Food was average. Housekeeping left a note from management to a previous guest in our room. At reservation, we asked about the difference between rooms and were told they all had balconies. Upon arrival, we noticed that we had a very small balcony, while other rooms had seating. Fine, but would have preferred making an informed choice. Little to no help at the spa. Actually got locked outside of the spa in the pool area with no way back in (luckily had cell phone). Liked the fitness room and equipment.
2 night romance trip
JW Marriott San Antonio Hill Country Resort & Spa, San Antonio
Excellent4.0 / 5
Great service, Marriott warmth
We booked several rooms for the Thanksgiving holiday. Rooms were very nice, service was fast and friendly on, all requests. We were surprised at the vast number of families with tots, not having realized the resort offered multiple kids programs. The only complaints we'd share, though, were 1) the king-size comforters were way too heavy and hot for south Texas, yet the blankets we requested and got only seemed to be full or twin. 2) Lobby furnishings were also all designed for large men. 3) The jumbo screens in the sports bar aren't really visible from the seating. Otherwise a great stay. Lovely property, friendly accommodating staff.
4 night family trip

See all reviews

JW Marriott San Antonio Hill Country Resort & Spa, San Antonio

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