Ryokan Hirashin, Kyoto

I absolutely enjoyed this experience of a traditional hotel stay in Kyoto. Everything was absolutely fantastic: the location, cleanliness, staff. We didn't get a chance to enjoy the food in this hotel - it has to be reserved in advance...

My husband and I wanted to try the Ryokan experience and Hirashin seemed to have the best value for money. The rooms are big and futons are layed out on the floor. The staff is great and very helpful but the language barrier is very present sometimes as it is normal in Japan. Location is great for sightseeing. It was overall a good experience but would point out the following: it was very warm in our room, we could not get the AC to work properly and would also recommend trying out breakfast at least once but be advised it is completely "japanese", no bacon eggs or toasts :) It was worth it for the experience.

The staff were friendly and helpful.

Best service I have ever received and I mean at ANY hotel, no matter how many stars! From the people at the front desk to the lady that brought us breakfast, they were all so incredibly friendly and accommodating. Location was the best! Highly recommend it!

The hotel is located within the heart of the city and a few bus stops away from Gion. Very near Tokyu Hands, Daimaru department store and lots of other shops and eateries! At the basement are two hot spring baths which is really nice to soak in after a day of going around the city. Hotel staff at reception can speak English and are very helpful!