WHITE HOTEL GRAND HAKUBA

Property class: 2
Hotel in Omachi

Choose dates to view prices

When you stay at WHITE HOTEL GRAND HAKUBA, you'll be within a 15-minute drive of Hakuba Goryu Ski Resort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Ski facilities

Main amenities (6)

  • Ski storage
  • Ski passes
  • Air conditioning
  • Garden
  • Vending machine
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Bath or shower
  • Free self-parking
The current price is £117
additional charges may apply
16 Oct - 17 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Twin Room

  • Valley view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Room

  • Sleeps 3

Room

  • Sleeps 3

Room

  • Sleeps 3

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About the area

Map
23370 Taira, Omachi, Nagano, 398-0001

What's nearby

  • Lake Aoki - 15 min walk - 1.3 km
  • Hakuba Goryu Ski Resort - 16 min drive - 9.9 km
  • Hakuba 47 Winter Sports Park - 21 min drive - 13.9 km
  • Hakuba Happo-One Ski Area - 22 min drive - 14.9 km
  • Hakuba Iwatake Ski Resort - 24 min drive - 18.2 km

Getting around

  • Hakuba Station - 26 min drive
  • Nakatsuchi Station - 26 min drive
  • Shinanoomachi Station - 34 min drive

Restaurants

  • ‪アオ レイクサイド カフェ(Ao Lakeside Cafe) - ‬7 min drive
  • ‪農かふぇ 白馬そだち - ‬10 min drive
  • ‪山品 - ‬15 min drive
  • ‪酒菜肴房 ゆきまる - ‬10 min drive
  • ‪田園詩 - ‬12 min drive

About this property

WHITE HOTEL GRAND HAKUBA

  • When you stay at WHITE HOTEL GRAND HAKUBA, you'll be within a 15-minute drive of Hakuba Goryu Ski Resort.

At a glance

Hotel size

    • 39 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's suite book mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered on-site self-parking

Property amenities

What to do

  • Ski passes
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Ski storage

Facilities

  • Garden

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Food and drink

  • Free bottled water

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does WHITE HOTEL GRAND HAKUBA offer free cancellation for a full refund?

Yes, WHITE HOTEL GRAND HAKUBA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at WHITE HOTEL GRAND HAKUBA?

Sorry, pets aren't allowed.

Is parking offered on site at WHITE HOTEL GRAND HAKUBA?

Yes, there's free self parking.

What are the check-in and check-out times at WHITE HOTEL GRAND HAKUBA?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM.

What is there to do at WHITE HOTEL GRAND HAKUBA and nearby?

Have fun with nearby winter activities such as skiing. WHITE HOTEL GRAND HAKUBA also has a garden.

What's the area around WHITE HOTEL GRAND HAKUBA like?

WHITE HOTEL GRAND HAKUBA is a short 6-minute walk from Hakuba Sanosaka Ski Resort and 18 minutes' walk from Lake Aoki.

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Reviews

WHITE HOTEL GRAND HAKUBA Reviews

8.2

Very good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Spotless room, super friendly staff, amazing location. Will definitely visit again.
Verified review

10/10 Exceptional

Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.
Verified review

10/10 Exceptional

Amazing! Will stay again
Verified review

10/10 Exceptional

Room is tidy and clean, front line staff are kind and helpful with fluently speaking of English.
Verified review

10/10 Exceptional

All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great
Verified review

10/10 Exceptional

Perfect

Perfect place for winter vacation
Verified review

8/10 Very good

Beautiful spot. However was abit stressful as no where it's mentioned to contact property for hotel transfer as there isn't any way of getting there once you get off the bus in Hakuba and no easy access to a convenient store and cafes up on the hill. There is a restaurant with breakfast and dinner only. So with young kids was tricky. Still had the best time.
Verified review

2/10 Poor

Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.
Verified review

10/10 Exceptional

是
Verified review

8/10 Very good

家族で泊まりました。 息子が部屋のテレビでYouTubeを見れることに喜んでいました。
Verified review

2/10 Poor

さかうえスキー場に近いから予約したが20分以上かかり道がわかりにくいうえに獣道のようで小枝はでてるしたどりつくか心配でした 情報をしっかりだしてほしいです
Verified review

8/10 Very good

職員主動有禮

位置比較偏僻 自駕遊會適合多D Ski in &ski out 酒店 酒店餐廳得-間 價錢合理 但選擇不多 吊車酒店有優惠2000 円 有溫泉但要付款5000 円/1 房 冬天落雪有積雪 如果大雪有點麻煩 道路比較窄有段路有迎頭車
Verified review

10/10 Exceptional

とてもよかったです

とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

6/10 Good

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

10/10 Exceptional