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1 room, 2 adults

Palazzo Caracciolo Napoli - MGallery

4-star4 stars
Via Carbonara 112, Naples, NA, 80139, Italy

4-star hotel with indoor pool, near Naples Cathedral
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 3,151 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Tasty breakfast
Delicious food
Fantastic service
Location is ok

Palazzo Caracciolo Napoli - MGallery

from £98
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Junior Suite
  • Family Suite

What’s around Palazzo Caracciolo Napoli - MGallery


  • In Naples City Centre
  • Naples Cathedral (6-minute walk)
  • Naples National Archaeological Museum (14-minute walk)
  • Santa Chiara (17-minute walk)
  • Port of Naples (25-minute walk)
  • Catacombe di San Gennaro (28-minute walk)
  • Castel Nuovo (31-minute walk)
  • Molo Beverello Port (32-minute walk)

Getting around

  • Naples (NAP-Naples Intl.) 2 miles/3.1 km
  • Naples Central Station 14-min walk
  • Montesanto Station 24-min walk
  • Pompei Scavi-Villa dei Misteri Train Station 26-min drive
  • Piazza Cavour Station 7-min walk
  • Museo Station 10-min walk
  • Piazza Garibaldi Station 15-min walk
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 22 lb)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *


  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
  • Spa tub
  • Steam room
  • Windsurfing nearby
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Wheelchair-accessible path of travel
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Palazzo Caracciolo Napoli - MGallery’s small print

Also known as

  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli - MGallery Naples
  • Palazzo Caracciolo Napoli - MGallery Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • Palazzo Caracciolo Napoli - MGallery Hotel
  • Palazzo Caracciolo Napoli - MGallery Naples
  • Palazzo Caracciolo Napoli - MGallery Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • Palazzo Caracciolo Napoli - MGallery Hotel


Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 14 years old are not allowed in the health club, fitness facility or spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Deposit: EUR 150 per stay

Optional extras

Valet parking costs EUR 28 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 25.0 per night

Pets are allowed for an extra charge of EUR 20.00 per pet, per stay (maximum EUR 15.00 per stay)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 348 reviews

Good 6.0
Average hotel
Nothing especial
Cristina, gb1 night romance trip
Exceptional 10.0
1st class in everyway
Amazing stay at this top class hotel, gorgeous bedding and excellent breakfast, staff in dining room so helpful, would definitely recommend.
Anne, gb2 night romance trip
Fair 4.0
Awful location. Would have been better staying near the main tourist location near piazza plebiscite and would have been easier acces to main motorways to travel to Vesuvius, Pompeii and Amalfi Coast. Also metro system in main tourist area. Valet costs €25 per night! Takes 20-25 mins for them to get the car for you. Condition of room not so great. Toilet flush broken and broken tiles in bathroom. Breakfast same every day. Not worth €15 pp.
gbRomance trip
Very good 8.0
Short stay in Naples
Extremely friendly and helpful receptionist who provided information on how to spend our day in Naples. Hotel was nice and convenient for the station but locality not so good
Keith, gbRomance trip
Very good 8.0
Decent hotel but wouldn’t visit city
The hotel exterior was lovely and the service was good. However the corridors for the rooms were dated and the rooms a bit soulless although decent and clean. The hotel was a bit of a welcome break from the local area which wasn’t great. The breakfast was a bit chaotic and it felt they were struggling with the amount of people as items kept running out.
gb1 night romance trip

Palazzo Caracciolo Napoli - MGallery

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