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All properties in Hamilton Island, Queensland, Australia
1 room, 2 adults

Reef View Hotel

4-star4 stars
12 Resort Drive, Hamilton Island, QLD, 4803, Australia

Upmarket beachfront hotel with spa, near Catseye Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Wellness
Great wellness & sports facilities
WiFi
Good internet service
Value
Fairly good value for money

Reef View Hotel

from £202
  • Garden View Room
  • Coral Sea View Room
  • Family Room
  • Reef Suite
  • Coral Sea View King Room

What’s around Reef View Hotel

Landmarks

  • On the beach
  • Catseye Beach (1-minute walk)
  • Hamilton Island Marina (12-minute walk)
  • WILD LIFE Hamilton Island (4-minute walk)
  • Hamilton Island Golf Club (39-minute walk)

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) 0.6 miles/1 km
  • Proserpine, QLD (PPP-Whitsunday Coast) 28 miles/45 km
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Airport shuttle service is available at scheduled times from 7 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements. Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival. Contact details are provided in the booking confirmation email.
Guest must contact the property in advance for details of the operating activities and facilities onsite. Please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 7 AM to 6 PM *

  • Free cruise terminal shuttle

  • Free ferry terminal shuttle

Parking

  • Free self parking

Offsite

  • Free area shuttle within 3 kilometers

  • Free shopping centre shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Miniature golf on site
  • Personal motorised watercraft on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Conference space size (meters) - 175
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa wumurdaylin has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Pool Terrace Restaurant – This restaurant overlooks the pool. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Miniature golf on site
  • Personal motorised watercraft on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Reef View Hotel’s small print

Also known as

  • Reef View Hotel Hamilton Island
  • Reef View Hotel Hamilton Island
  • Reef View Hotel Hotel Hamilton Island
  • Reef View Hotel
  • Reef View Hamilton Island
  • Reef View
  • Reef View Hotel Hotel
  • Reef View Hotel Hamilton Island
  • Reef View Hotel Hotel Hamilton Island
  • Reef View Hotel Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge

Rollaway beds are available for AUD 45 per night

Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 0 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 506 reviews

Poor 2.0
Hamilton Island’s Fawlty Tower without the Basil
I have travelled to a number of places around the world and spend over thirty nights each year in various hotels for both business and pleasure. I would not suggest or recommend anyone to stay at the Reef View Hotel. We arrived at the hotel around 3pm and our room wasn’t available so we walked around waiting for the call. We were then charged $60 for my son and I for breakfast each day and I usually book with breakfast included. Movie package is an additional $10 which most hotel provide complimentary. On arrival to the room, the bathroom had a smell to it and finding considerable mould and mildew on the ceiling. My son’s bed had dried blood spot on the lower sheets which we have photos of both. He then spent the nights sleeping above the sheets. Hotels.com sent me the usually email asking about checkin and I was polite but honest. The next morning I receive a follow up message saying “the hotel will mediate directly with the client” - no attempt or such communications occurred. I stated that the hotel room was tired looking. On checkout the arrogance of the French accent staff member at reception when trying to raise issues dismissing me took the cake. PS. Reef View you lost a booking for a family of five and I will never stay there again. The location was a positive!
auFamily trip
Fair 4.0
Reef View Christmas Holiday stay
The views were amazing. The beaches outstanding. Had an amazing catamaran day with Ricochet yachting that we would highly recommend. Hotel is in desperate need of a capital influx of upgrades. Very very outdated. Furniture in rooms extremely uncomfortable. Not sure carpets had been vacuumed in months or that furniture had ever been dusted or picked up/cleaned. Older furniture, paint in need of being redone. Balcony had amazing views, but was in dire need of being cleaned and kept up. We stayed in 2 of the suites, so were on the upper floor. People smoked on balconies, although numerous signs to not do so. Food was so-so. Service poor at most places. Some restaurants completely lacked service. No one would greet us or seat us. This happened at 2 places, so we just left. If you are interested in cocktails ~ don't bother, stick with beer or wine. Cocktails are very poorly made and in most restaurants around the world would not pass as a cocktail. Blended ice with a splash of fruit juice is what it ended up being. Poor bars were the worst. If you have breakfast included, Sails was the best option for breakfast. Had a better variety, was quieter and great views. Could easily and quickly walk around the island. Buggies not necessary. Nice to get some exercise! Had incredible weather and very much enjoyed snorkeling and swimming at low tide.
H, usOther trip
Exceptional 10.0
EXCELLENT HOLIDAY FOR ANYONE
The whole island is the resort and is run perfectly to a T. We stayed at the Reef View Hotel on the 11th floor (Coral Room). It had amazing views, huge and spacious room and bathroom. The balcony had stunning views of Catseye Beach. You can charge everything to the room on the island. The following were included with our room but we were not told upon check in so I was a bit disappointed we didn't have more opportunity to use them: breakfast, kayaks, paddle boards, hobie cats, and snorkels. There's free shuttles running to the marina (where the shops and restaurants are) and all over the island. You are allowed to use any of the pools at any property except the Members only Beach Club. Kids eat free at select restaurants. The island has go-karts, kids quad track, atv rides, bowling alley, driving range, wildlife park and miniature golf. Excellent customer service (minus not being told about the free breakfast and free rentals at the beach upon check in). The whole property was clean and spotless. They conveniently have a departure/arrival locker room with showers and bathrooms if your room isn't ready or your departure is later. Tip: Reef View rooms-request a higher level for views, remember free breakfast and rentals at the beach. Do free breakfast with Koalas at the wildlife park.
BecEG, usOther trip
Exceptional 10.0
Hotel has the most amazing view
We stayed in king ocean view room on 16th floor and boy did it have a view. Everyday I woke up to see the sunrise from our balcony. They are very well organised. They will ask for your flight info in advance and have buses waiting outside airport to take you the hotel which is hardly 2 mins away. Buffet breakfast at sails restaurant is really good. Beautiful pools with ample greenery and the beach around makes it look like a tropical paradise. There is free transport available for nearby activities and around the island. Blue buses and green buses run different routes. Staff can help figure out which one goes where. All adventures activities can be booked from the hotel center reception area. We had fantastic time with our jet ski, kayak and white haven tour. If you find snack bar in your room expensive then there is IGA near post office which is ok price wise for water and snacks. (I don’t have kids but due to school holidays I saw lots of families having many activities for their children too) their pool side restaurant was nice place for dinner. Only disappointing thing was that we had to leave in 4 days. Hope this helps someone.
Shri, auOther trip
Exceptional 10.0
Let me start by saying I’m leaving this review to advise fellow travelers about what they’re signing up for when staying here. This hotel is part of an inclusive island, meaning you can charge EVERYTHING on the island to your room (i.e. restaurants, pool bars, excursions, wildlife park, buggy rental, activities, etc). It felt like I was part of an all inclusive resort/boat cruise except I had to pay extremely inflated rates for everything I did. There is zero competition so don’t expect great food or drinks. ALSO- THIS IS HUGE SO READ CAREFULLY- we stayed the 4-6 of January. Upon arrival every restaurant was booked until the 8th, every buggy was booked until the 10th, and every koala encounter was booked until the 8th. So we literally ate CRAP for every meal, never had the opportunity to rent a buggy, and never held a koala (which was a highlight for me). With all of that said, the employees on the island are amazing and they take customer service to the next level. The rooms are extraordinary, all with insane views of the bay. Everything for the most part is walking distance and they have a great transit service. Just know what you’re signing up for when booking any accommodation on Hamilton island.
Sara, usOther trip

Reef View Hotel

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