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TownePlace Suites by Marriott San Antonio Downtown, San Antonio

2.5 stars2.5 stars
409 E Houston StSan AntonioTX78205United States of America
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
700See all 700 Hotels.com reviews
From 499 reviewsTripAdvisor Traveller Rating

TownePlace Suites by Marriott San Antonio Downtown, San Antonio

from £94
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Studio, 2 Queen Beds
  • City View King Suite

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Also known as

  • TownePlace Suites Marriott San Antonio Downtown Hotel
  • TownePlace Suites Marriott San Antonio Downtown

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100-250 per stay

Breakage deposit: USD 249.95 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 29 per day with in/out privileges

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 715
  • Conference space size (meters) - 66
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

TownePlace Suites by Marriott San Antonio Downtown, San Antonio’s small print

Also known as

  • TownePlace Suites Marriott San Antonio Downtown Hotel
  • TownePlace Suites Marriott San Antonio Downtown

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100-250 per stay

Breakage deposit: USD 249.95 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 29 per day with in/out privileges

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 700 reviews

TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Outstanding5.0 / 5
Perfect location. Just a 3 minute walk to the Alamo
2 night romance trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Poor1.0 / 5
Disgusting, Rude and Unprofessional property.
I will never stay here again. I was just there for a week-long convention. On the fifth day, I was notified that I had to change rooms because renovations were starting. I told them I was only there for two more nights, and was told that if I refused to stay, I would not receive service for that room. And, if I needed any towels, I would have to go to the front desk to get them. I should have never been assigned that room when I checked in. I was told that contact had been tried numerous times, well, a message was never left and I was gone all day. The room they changed me to was the furthest you could get from the elevator, which I'm sure was a "screw you" statement. The room was dirty, long black hairs in the shower, I have short red hair. The bathroom door couldn't open all the way as it was scarping on the floor. The toilet roll holder was busted, so, the roll was just sitting on the back of the toilet. Since I wasn't going to be in the room often, I would deal with it. The "breakfast" is a joke, the first day, they "forgot" to put out the pancake batter. The "eggs" looked they had been cooked a week ahead of time and just microwaved. This goes for the "Sausage" patties as well. The only redeeming quality about the breakfast was the fruit, they couldn't screw that up. When I tried to get some satisfaction, the "Manager" was never around. I was offered "extra" reward points, really. This was just a pitiful way to try to shut me up. Let's see what they actually do.
7 night business trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Outstanding5.0 / 5
Stay was great, great service and everyone helpful and polite. Walking distance to Alamo, River Walk and carriage rides.
2 night romance trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Good3.0 / 5
Service was great, room was in the basement and terrible
1 night family trip
TownePlace Suites by Marriott San Antonio Downtown, San Antonio
Outstanding5.0 / 5
Convenient Hotel
Overall, our stay was great. Our room was clean, spacious, and the bed was very comfortable. We loved the location. Shopping stores and restaurants were within walking distance. Staff was very friendly. We were disappointed with the complimentary breakfast. There was not enough food for the customers and there was no coffee either in the breakfast area or the lobby area. Other customers were getting angry so we left the breakfast area. We went back to our room to make more coffee. This is a hotel that we would book again.
1 night romance trip

See all reviews

TownePlace Suites by Marriott San Antonio Downtown, San Antonio

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