The Oyster Box

Photo gallery for The Oyster Box

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of The Oyster Box

VIP Access

The Oyster Box

5.0 star property
Upmarket beachfront hotel with spa, near Umhlanga Rocks Beach

9.6/10 Exceptional

244 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is £369
Price available on 10/10/2022
Map
2 Lighthouse Road, Umhlanga, KwaZulu-Natal, 4320
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • UShaka Marine World - 22 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

About this property

The Oyster Box

5-star luxury hotel in a shopping district
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at The Oyster Box. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach umbrellas. Treat yourself to a hot stone massage, a manicure/pedicure or a facial at The Oyster Box Spa, the on-site spa. Enjoy Indian cuisine and ocean views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle and an electric car charging station
  • Tour/ticket information, a lift and concierge services
  • Guest reviews give good marks for the breakfast, pool and helpful staff
Room features
All 86 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and Laptop workspace.
More amenities include:
  • Highchairs and free infant beds
  • Free toiletries and hairdryers
  • 43-inch Smart TVs with premium channels and DVD players
  • Electric kettles, heating and ceiling fans

Languages

Afrikaans, English, Spanish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1947
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Wine-tasting room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Afrikaans
  • English
  • Spanish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • DVD player
  • 43-inch Smart TV
  • Premium cable/satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Oyster Box Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Ocean Terrace – Overlooking the ocean, this family restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Palm Court – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Reservations are required. Open daily.
The Grill Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
The Lighthouse Bar – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.
The Oyster Bar – This Champagne bar specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

The Oyster Box is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Refundable deposits

  • Breakage deposit: ZAR 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 495 for adults and ZAR 495 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 510 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 495.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: ZAR 1000 per night
  • Pets are allowed for an extra charge of ZAR 1000 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Box Oyster
Oyster Box
Oyster Box Hotel
Oyster Box Hotel Umhlanga
Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel
The Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel Umhlanga

Frequently asked questions

Does The Oyster Box offer free cancellation for a full refund?
Yes, The Oyster Box does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Oyster Box?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at The Oyster Box on 10 Oct 2022 start from £369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Oyster Box?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Oyster Box?
Yes, there are 2 outdoor pools.
Are pets allowed at The Oyster Box?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of ZAR 1000 per pet, per night, and there's also a deposit of ZAR 1000 per night. Service animals are exempt from fees.
Is parking offered on site at The Oyster Box?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by The Oyster Box?
Yes, an airport shuttle is available. The charge is ZAR 510 per vehicle one-way.
What are the check-in and check-out times at The Oyster Box?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Oyster Box?
No, this hotel doesn't have a casino, but Sibaya Casino (7-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at The Oyster Box and nearby?
The Oyster Box has 2 outdoor pools, 2 bars and a spa, as well as a Turkish bath, an arcade and a picnic area.
Are there restaurants at or near The Oyster Box?
Yes, there are 2 on-site restaurants, featuring Indian cuisine and ocean views. Nearby restaurants include The Sugar Club (3-min walk), Catch (3-min walk) and Lord Prawn (3-min walk).
What's the area around The Oyster Box like?
The Oyster Box is a short 5-minute walk from Umhlanga Main Beach and 8 minutes' walk from Umhlanga Lighthouse.