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All properties in Shenzhen, China

Grand Hyatt Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Great for familiesThis property has good facilities for families.
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000, China

Luxury hotel with full-service spa, connected to a shopping centre, near Huaqiangbei
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,038 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Breakfast
Tasty breakfast
WiFi
Regular internet service

Grand Hyatt Shenzhen

from £101
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club Access)
  • Deluxe Room, 1 King Bed
  • Grand Suite, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Single Beds
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Club Room, 2 Single Beds
  • Grand, Executive Suite
  • Premier Suite, 1 King Bed
  • Room, 2 Single Beds, View
  • Room, 1 King Bed, View

What’s around Grand Hyatt Shenzhen

Landmarks

  • In Luohu
  • Huaqiangbei (16-minute walk)
  • Dongmen Pedestrian Street (19-minute walk)
  • Luohu Port (21-minute walk)
  • Shun Hing Square (7-minute walk)
  • Shenzhen Museum (14-minute walk)
  • Shenzhen Grand Theater (15-minute walk)
  • Luohu Commercial City (15-minute walk)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) 26-min drive
  • Hong Kong (HKG-Hong Kong Intl.) 38-min drive
  • Shenzhen Station 15-min walk
  • Hong Kong Lok Ma Chau Station 7-min drive
  • Hong Kong Sheung Shui Station 9-min drive
  • Guomao Station 11-min walk
  • Laojie Station 16-min walk
  • Grand Theater Station 20-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 29805
  • Conference space size (meters) - 2769
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Disabled parking
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shui Xiang Spa has 13 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

China Lodge – This restaurant serves lunch and dinner.

Belle-Vue – This restaurant serves lunch and dinner.

The Show Kitchen – This restaurant serves breakfast, lunch and dinner.

Sugar Box – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

La Terrazza – This restaurant serves brunch, lunch and dinner.

Grand Hyatt Shenzhen’s small print

Also known as

  • Grand Hyatt Shenzhen Hotel
  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Grand Hyatt Shenzhen Shenzhen
  • Grand Hyatt Shenzhen Hotel Shenzhen
  • Grand Hyatt Shenzhen Shenzhen
  • Grand Hyatt Shenzhen Hotel Shenzhen

Policies

This property requires guests to wear swimming caps while in the pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 216 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 210 reviews

Exceptional 10.0
I would say this is the best hotel in Shenzhen. From the room, to the commendations, to the cleanliness, to the modern technology. It is located with a spectacular five-star mall in the base of the entrance of the hotel as well as a five-star mall connected with many incredible restaurants. It’s very close to everything. The train station/ the market/everything. It’s amazing. If I had to make one complaint. I would say that the music in the penthouse is way too loud. And the manager refused to lower the music. He actually told me to leave. He’s an absolute idiot and he should be fired. Decides that everything was at 1evel
FEDELE, usBusiness trip
Very good 8.0
Weak WiFi
WiFi is no good at all
Shirley, hk2 night business trip
Very good 8.0
staff lacking English from the point of entry
Ayhan, usBusiness trip
Exceptional 10.0
Highly recommended
Well decorated and spacy room, will be back next time for sure.
Chung Mau, hk1 night business trip
Very good 8.0
Comfort stay and good service
Terence Yick Kwong, hk1 night business trip

Grand Hyatt Shenzhen

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