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Suites & Residence Hotel Napoli

4-star Pozzuoli hotel with restaurant, connected to the convention centre

  • Free WiFi and free parking
From
£76

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8.0.Very good.
  • Be aware of The Hot Water is never avalaible and if you complain they come out with an…

    Dec 2, 2019

  • The room was very large and well equipped. It was also very comfortable and tide. The…

    Apr 15, 2019

See all 23 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 43 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Breakfast available
  • Business centre
  • Train station pick-up service
  • 24-hour front desk

For families

  • Fridge
  • Private bathroom
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Lift

What’s around

  • Phlegraean Fields - 1-minute walk
  • Terme di Agnano Napoli - 17-minute walk
  • Teatro Palapartenope - 32-minute walk
  • Allied Joint Force Command Naples - 32-minute walk
  • Edenlandia - 38-minute walk
  • Arena Flegrea - 42-minute walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Suite
  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Queen Bed (Twin bed on request)
  • Superior Room, 1 Queen Bed (Twin bed on request)

Location

  • Phlegraean Fields - 1-minute walk
  • Terme di Agnano Napoli - 17-minute walk
  • Teatro Palapartenope - 32-minute walk

What’s around

Landmarks

  • Phlegraean Fields - 1-minute walk
  • Terme di Agnano Napoli - 17-minute walk
  • Teatro Palapartenope - 32-minute walk
  • Allied Joint Force Command Naples - 32-minute walk
  • Edenlandia - 38-minute walk
  • Arena Flegrea - 42-minute walk
  • Stadio San Paolo - 2.8 mi / 4.5 km
  • Flavian Amphitheater - 2.4 mi / 3.9 km
  • Mostra d'Oltremare - 2.5 mi / 4 km
  • Rai Production Center - 2.5 mi / 4 km
  • Gulf of Naples - 2.7 mi / 4.4 km

Getting around

  • Naples International Airport (NAP) 15-min drive
  • Naples Campi Flegrei Station 5-min drive
  • Cavalleggeri Aosta Station 10-min drive
  • Quarto-Marano Station 12-min drive
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle

At a glance

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station pick-up*
  • Ferry terminal shuttle*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Italian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Bath with shower
  • Bidet
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • In-room safe

Special features

Dining

On-site venue – This restaurant serves breakfast and dinner.

Small print

Also known as

  • Best Western Suites Hotel Pozzuoli
  • Suites & Napoli Pozzuoli
  • Best Western Suites Residence Hotel
  • Suites & Residence Hotel Napoli Hotel
  • Suites & Residence Hotel Napoli Pozzuoli
  • Suites & Residence Hotel Napoli Hotel Pozzuoli
  • Best Western Suites Pozzuoli
  • Suites & Napoli Pozzuoli
  • Best Western Suites Residence Hotel
  • Suites & Residence Hotel Napoli Hotel
  • Suites & Residence Hotel Napoli Pozzuoli
  • Suites & Residence Hotel Napoli Hotel Pozzuoli

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of EUR 3 for adults and EUR 3 for children (approximately)

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Suites & Residence Hotel Napoli does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Villa Alfonso (2 mi), Pasticceria d'Angelo (2.2 mi) and La Pietra (2.5 mi).
8.0.Very good.
  • 10.0.Exceptional

    Property was clean and up to date. Breakfast was unique and tasty. Salami was to old and needs to be fresh or it takes on a bad taste. Everything else was fine. The volcano sulfitara emitted sulfur fumes that can be offensive at times. Closing windows helped. Depends on which way the wind blows.

    3 night family trip, Aug 15, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Hotel was really nice and clean. Service from the staff was not. They questioned how many people we had in our room multiple times even counted how many people where in our cars when we came in and out. The night staff literally game out to the gate and watched us drive in and out. We were told to be quiet because they had bigger group staying there and they didn’t want us to disturb them. Might I add, we were not even loud. Plus side is that it is gated and we felt safe. We also had a great dinner up the hill. Due to the staff watching our every move and not being accommodating to our small group we will not be staying here again. Which is unfortunate because our group has stayed at this location for the past 3-4 years with no issues.

    2 night trip with friends, Jun 29, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Incredibile si prenota il best Western che è chiuso e si viene ricollocati nell'attiguo American Hotel. Frode bella e buona

    1 night business trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Per un problema mi hanno cambiato hotel e per un mio problema la prenotazione che era gia pagata mi è stata spostata di due giorni senza nessun problema e senza nessun costo aggiuntivo personale cortese gentile e disponibile non ho avuto il piacere di soggiornare nel hotel prenotato e dove mi hanno fatto soggiornare tutto ottimo pulito e cortesia ineccepibile

    MauroBinet, 1 night family trip, Aug 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Piscina fiori,silenzio,servizio,qualita cibo ubicazione

    Chistoni, 1 night romance trip, Jun 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Tutto in love

    Viaggetto flash per San Valentino hotel consigliatissimo confortevole personale gentilissimo

    ANTONINO, 1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Struttura nuova, ambiente arioso e ben arredato, camere spaziose e pulite come il bagno. Colazione abbondante e di qualità, personale veramente gentile e disponibile. Napoli é raggiungibile in metropolitana che dall'hotel, se si é in auto, é raggiungibile in 3 minuti ed ha un ampio parcheggio. Insomma, non pensavo che una qualità di questo genere di riuscisse a trovare ad un prezzo così favorevole. Otimo tutto.

    MariDani, 3 night romance trip, Jan 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Stupendo

    Ottimo hotel vicino a tutto

    Eugenio, 2 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Non è la prima volta che soggiorniamo in questo hotel, abbastanza vicino all’accademia. Ottimo il rapporto qualità prezzo, personale cordiale.

    Simona, 1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tutto perfetto, hotel pulitissimo con comodo garage e ottima colazione. Ci ritorneremo

    Simona, 2 night family trip, Dec 19, 2018

    Verified Hotels.com guest review

See all 23 reviews