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1 room, 2 adults
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Best Semiramis, Puerto de la Cruz

5 stars
C/ Leopoldo Cologan Zulueta, 12Puerto de la CruzTenerife38400Spain, ‏0203 027 9779
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Good3.9 / 5
Breakfast
Tasty breakfast
Location
Great location
Amenities
Bad amenities
Vibe
Poor vibe
70See all 70 Hotels.com reviews
From 724 reviewsTripAdvisor Traveller Rating

Best Semiramis, Puerto de la Cruz

Hotel Info: 020 3027 9803

from £72
  • Double Room (2 Adults + 2 Children)
  • Standard Double Room, 1 Bedroom
  • Double Room (2 ad)
  • Triple Room (for 3 adults. Long Stay Offer)
  • Triple Room (for 2 adults and 1 child. Long Stay)
  • Double Room (3 ad)
  • Superior Double Room (Senator)
  • Double Room Long Stay Offer
  • Double Room (2 ad + 1 niño)

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Also known as

  • Best Semiramis Hotel Puerto de la Cruz
  • Best Semiramis Hotel
  • Best Semiramis Puerto de la Cruz
  • Best Semiramis
  • Best Semiramis Tenerife/Puerto De La Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per child: EUR 78 (from 2 to 12 years old)

Optional extras

Safes in guestrooms can be used for EUR 2 per night

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
Things to do
  • Beach towels
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Sauna
  • Playground on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Pool umbrellas
  • Arcade/game room
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

Dining

Onsite venue #2 - This restaurant serves dinner only.

Best Semiramis, Puerto de la Cruz’s small print

Also known as

  • Best Semiramis Hotel Puerto de la Cruz
  • Best Semiramis Hotel
  • Best Semiramis Puerto de la Cruz
  • Best Semiramis
  • Best Semiramis Tenerife/Puerto De La Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per child: EUR 78 (from 2 to 12 years old)

Optional extras

Safes in guestrooms can be used for EUR 2 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 70 reviews

Best Semiramis, Puerto de la Cruz
Excellent4.0 / 5
had a lovely stay but the hotel lacked any atmosphere. There was no entertainment offered, even though the hotel was a walk away from any nightlife. Wifi very slow. Had three bars, but only one open by pool.
2 night trip with friends
Best Semiramis, Puerto de la Cruz
Excellent4.0 / 5
Limited choices for dinner
7 night family trip
Best Semiramis, Puerto de la Cruz
Excellent4.0 / 5
Comfortable and big room, good service and great view but a bit dated 5 stars hotel. Wi-Fi incredible slow and almost unusable.
7 night family trip
Best Semiramis, Puerto de la Cruz
Good3.0 / 5
Not Five Star
This hotel was ok for the price, but it is no longer a 5 star property. It was once, but a long time ago. Its lustre has certainly lacked.
2 night romance trip
Best Semiramis, Puerto de la Cruz
Excellent4.0 / 5
Good value for money
Overall very pleased with the hotel - great value for money in my view (have a number of places/hotels to compare with). If one expects luxury 5* service they wouldn't get one here, but they should be prepared to pay about 2-3 times more in that case. We were positively surprised with few personal touches - cold dinner waiting for us in the room (hotel was informed about our late mid-night arrival), lunch boxes arranged for us on departure as we didn't want to get up too early for early breakfast, full set of toiletries without a need for a phone request (haven't seen this for few years already in any of the big chain 5* hotels), etc. Also on a positive side - good location (10-12 min walk to the beach area), all rooms of great size and with fantastic sea view, place is kept clean, not noisy. On a negative side be prepared to pay for a deposit safe in your room, get pool towels for the deposit, pay for drinks when having your dinner, etc. Staff doesn't speak much English, but some people do, so your problem would get resolved (our experience). For the car drivers - there might be a struggle to find a space though we'd always find a spot within 5 min walk. So, to conclude place is good value for money, just be realistic with what you expect for the money you pay.
7 night romance trip

See all reviews

Best Semiramis, Puerto de la Cruz

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