In the heart of the city, Wensum Guest House offers a peaceful retreat with a serene garden and an extensive library. Connect to WiFi in your room or unwind in this smoke-free haven with continental breakfast options. Previous guests have appreciated the helpful staff.
Wensum Guest House offers a great location, putting you within a 15-minute walk of Norfolk Broads. Guests will have free perks such as WiFi and self-parking.
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 9 PM
Check-out time is 10:30 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry service
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Room amenities
Be entertained
Smart television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Wensum Guest House
Wensum Guest House Norwich
Wensum Guest House Guesthouse Norwich
Wensum Guest House Guesthouse
Wensum Guest House Norwich
Wensum Guest House Guesthouse
Wensum Guest House Guesthouse Norwich
Frequently asked questions
Does Wensum Guest House offer free cancellation for a full refund?
Yes, Wensum Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wensum Guest House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wensum Guest House?
Yes, there's free self parking.
What are the check-in and check-out times at Wensum Guest House?
Check-in start time: 4 PM; check-in end time: 9 PM. Check-out time is 10:30 AM.
What is there to do at Wensum Guest House and nearby?
Wensum Guest House has a garden.
What's the area around Wensum Guest House like?
Wensum Guest House is in the heart of Norwich, a short 15-minute walk from Norfolk Broads and 20 minutes' walk from Norwich Theatre Royal.
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Reviews
Wensum Guest House Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Location
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
2/10 Poor
8 Feb 2020
This hotel went out of business but Expedia didn't let me know this. Had to book somewhere else at the last second for a vastly inflated price.
Andy
Andy, 1-night trip
Verified
6/10 Good
17 Dec 2019
Why is there no at least access to microwave for two adults to use?
T
T, 1-night trip
Verified
6/10 Good
15 Dec 2019
No key to enter the rental so had to wait around, despite phoning beforehand.
No heating in our room.
Verified traveller
2-night trip
Verified
10/10 Exceptional
18 Nov 2019
Great place to stay
Cant fault anything. The man on reception was very customer focused and helpful. He went out of his way to help.The photos do not do the room justice. Very clean, spacious and comfortable. Would highly recommend
Verified traveller
1-night trip
Verified
8/10 Very good
31 Oct 2019
Two things could be improved:
- the possibility of opening windows at night
- a better, stronger flow of water in the shower.
Verified traveller
1-night trip
Verified
8/10 Very good
23 Oct 2019
Since my last visit they have updated the decor in the room we were in, the continental breakfast was exactly what I needed and for a cooked breakfast we were directed to a very good place. Easy parking and caring service.
Our shower was not behaving and the hotel sorted the situation in the best way it could very efficiently.
Barbara
Barbara, 3-night trip
Verified
10/10 Exceptional
3 Oct 2019
Clean hotel
Clean room, nice service, everything we needed for our 1 night dtay
⁶Gina
⁶Gina, 1-night trip
Verified
8/10 Very good
29 Sept 2019
Hotel is a 15 to 20 minutes walk from city centre. Has a good size car park. Staff are friendly and helpful although at breakfast it would have been useful to have more than one on duty as they were having to deal with breakfast guests as well as those checking out.
Verified traveller
5-night trip
Verified
10/10 Exceptional
23 Sept 2019
The lady in charge was really helpful, after I turned up on the day I booked and at the wrong time.
A
A, 2-night trip
Verified
8/10 Very good
22 Sept 2019
Good location 10 mins walk from city centre, off road parking. Room a bit small but comfortable.
Verified traveller
2-night trip
Verified
8/10 Very good
22 Sept 2019
Staff is friendly and helpful.
Family room is big, we have 5 big luggage and still have space. Room is clean and tidy up daily.
Breakfast is ok, only £5
Overall very good.
Ana
Ana, 2-night trip
Verified
8/10 Very good
30 Aug 2019
Convenient location. Bright and clean.
Strange way of charging for breakfasts though!
Verified traveller
1-night trip
Verified
6/10 Good
29 Aug 2019
Have stayed here a few times. Carpets replaced, look very smart, but no cooked breakfasts available any more, which is a shame.
Verified traveller
1-night trip
Verified
6/10 Good
27 Aug 2019
Not for us
We where stood ringing the bell after 4 pm the check in time in bike gear melting my wife carried some stuff up to the room once in the room receptionist said can i help with your bags !!!! paid for breakfast has we had done before only then to see a notice its continental only pleased we didnt pay for that kids running riot and screaming dont get us wrong no problem for us kiddies having fun but not if you had eanted a lie in
Nigel
Nigel, 1-night trip
Verified
8/10 Very good
19 Aug 2019
Lovely guest house, very pleasant service and super clean. A few minor issues we noted will surely get fixed in no time. Only real issue for me was the lack of BREWED coffee at breakfast, only instant stuff - I know Norwich is not London, but it is 2019 and coffee houses have been a real success since the 1990s!
Herbal tea sachets in the room would also improve things.
cristina
cristina, 1-night trip
Verified
8/10 Very good
5 Aug 2019
Convenient, clean & friendly. City is only a short walk away
Garry
Garry, 1-night trip
Verified
10/10 Exceptional
5 Aug 2019
Like all. Helpful & polite staff Good info on local area
Verified traveller
1-night trip
Verified
4/10 Fair
5 Aug 2019
Room 20 is no more than a cupboard with a small roof light, with no other windows it was very claustrophobic and would be an issue if you suffered from claustrophobia. The en-suite needed maintenance with the extraction not working and a dripping tap. Also fire doors are wedge open which clearly is illegal and a safety issue. Cannot see how this property has a four star rating.
Verified traveller
2-night trip
Verified
8/10 Very good
27 Jul 2019
Review from a regular user
I am a regular user of this lovely guest house, having my daughter studying at the UEA, nearby.
This was pre-planned stay, which turned out to be the UKs second hottest day on record!!! When calling to request a cool room (health reasons), I was quite surprised to find that the guest house's management had changed hands! I needn't have worried, however, as the new lady manager, went the extra mile, in providing me with a cool room, a fan and a jug of cold water, plus extra milk to keep me hydrated and cool. She was pleasant and efficient.
The guest house, is of good standard for its budget price, hence being a regular user, who knows what she is getting. The breakfast, however, (£5 per head) is no longer a cooked breakfast, but a continental one. As a seasoned traveller, this is in keeping with other similar establishments, who have made similar changes.
All in all, as usual, a pleasant and comfortable stsy
Pamela
Pamela, 1-night trip
Verified
8/10 Very good
13 Jul 2019
Die Dusche war einzigartiger Müll und hat den Begriff Dusche nicht verdient.
Verified traveller
4-night trip
Verified
2/10 Poor
13 Jul 2019
nothing was good, poor services, rude people, not helpful
Verified traveller
11-night trip
Verified
8/10 Very good
4 Jul 2019
Very friendly and helpful staff. Room spacious and nicely furnished. Bed comfortable. Perfect. The only small niggle is that the shower (which was nice and warm and powerful) did not have any place to put my shampoo/shower gel in the shower cubicle. A corner wire suction basket from Wilko or similar would solve the problem - simples!
Jean-Marie
Jean-Marie, 1-night trip
Verified
8/10 Very good
27 Jun 2019
Overall good but the shower control delivered either hot or cold and needs to be replaced, apart from that one niggle a good experience
Harry
Harry, 2-night trip
Verified
10/10 Exceptional
8 Jun 2019
Friendly helpful staff, good location short walk to city centre
Verified traveller
1-night trip
Verified
10/10 Exceptional
4 Jun 2019
clean and well decorated. helpful reception
Easy walk into centre