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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5-star hotel with outdoor pool, near Don Haskins Center

  • Free WiFi
From
£89

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325 N. Kansas Street, El Paso, 79901, TX, United States of America
8.2.Very good.
  • We were pleasantly surprised with this hotel. The rooms are modern and clean and the…

    Feb 23, 2019

  • Good location. Hotel bar was very nice. Pool area also looked lovely (didn't get a chance…

    Dec 17, 2018

See all 535 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Downtown El Paso
  • Don Haskins Center - 33-minute walk
  • University of Texas at El Paso - 33-minute walk
  • Plaza Theater - 5-minute walk
  • El Paso Museum of Art - 6-minute walk
  • El Paso Symphony Orchestra - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Hear, Transfer Shwr)
  • Standard Room, 1 King Bed, Accessible (HEARING)
  • Suite, 1 Bedroom
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Suite, 2 Bedrooms, Accessible (2 Bed, Roll Shwr)
  • Standard Room, 2 Queen Beds, Accessible (2 Bed, Hearing)

Location

325 N. Kansas Street, El Paso, 79901, TX, United States of America
  • In Downtown El Paso
  • Don Haskins Center - 33-minute walk
  • University of Texas at El Paso - 33-minute walk

What’s around

Landmarks

  • In Downtown El Paso
  • Don Haskins Center - 33-minute walk
  • University of Texas at El Paso - 33-minute walk
  • Plaza Theater - 5-minute walk
  • El Paso Museum of Art - 6-minute walk
  • El Paso Symphony Orchestra - 6-minute walk
  • Abraham Chavez Theater - 7-minute walk
  • Judson F. Williams Convention Center - 7-minute walk
  • Southwest University Park - 8-minute walk
  • El Paso Museum of History - 8-minute walk
  • Insights Science Museum - 8-minute walk

Getting around

  • El Paso International Airport (ELP) 14-min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 33-min drive
  • El Paso Union Depot 16-min walk

At a glance

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 165 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 15 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Health club

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Indigo El Paso Downtown
  • Hotel Indigo El Paso Downtown
  • Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
  • Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
  • Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso
  • Indigo El Paso Downtown
  • Indigo Paso Downtown, An Ihg
  • Hotel Indigo El Paso Downtown
  • Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
  • Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
  • Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso
  • Indigo Paso Downtown, An Ihg

Optional extras

Covered valet parking costs USD 15 per day with in/out privileges

Breakfast costs between USD 10 and USD 12 per person (approximately)

Cots/Infant beds are available for USD 25.0 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Indigo El Paso Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 15 per day.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Yes, there's an on-site restaurant. Nearby restaurants include Kipp's Cheesesteak (3-min walk), Coffee Box (3-min walk) and The Tap (5-min walk).
  • No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (12-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
  • Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool and a health club.
8.2.Very good.
  • 10.0.Exceptional

    Great Stay

    Great stay everything was what it should have been.

    Ricardo, 1 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love it !!

    1 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel with amazing views! Room was gorgeous & hotel was wonderful.

    Jessica, 3 night family trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    great hotel and wonderful restaurant downstairs Mamacitas. Pool area was great with the rooftop bar .

    james, 2 night family trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel!

    Hotel and staff are amazing and very helpful. The only thing that would have been great to know was that the hotel was hosting event and that the adjacent streets would also have a street event w/loud music and for guests to expect loud music at the pool and since our room was close to the pool the music could also be heard. This was a special event and it’s good, would have been good to know but the hotel Itself, staff and the amenities were perfect!

    Maria, 2 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a great time! Everything was open but COVID19 precautions were still in place. The bed was VERY comfortable.

    Faith, 1 night trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Loud. Loud. Loud. You will not sleep.

    Horribly loud mud music from pool d deck until 1 am. no mentioning this on website. Paper thin walls and partying drunks screaming under my window. No concern from front desk

    Sarah, 1 night business trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Indigo

    Great location, delicious restaurant attached (Mamacita’s). Close to UTEP and nightlife. Only downside is that they don’t clean your room unless you stay for 5+ days, which is slightly annoying.

    Agueda, 3 night trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful stay!

    Valet parking needs to be open 24hrs.

    1 night trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Unimpressive

    Valet was ridiculously slow. The lady who checked me in was nice but also slow. The sheets on the bed kept coming off. On the morning of check out room service knocked on my door 3 separate times I felt rushed to get out.

    2 night trip, Apr 21, 2021

    Verified Hotels.com guest review

See all 535 reviews