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Hotel Indigo El Paso Downtown

3.5-star3.5 stars
325 N. Kansas StreetEl PasoTX79901United States of America

3.5-star hotel with outdoor pool, near El Paso Museum of History
  • Free WiFi
Fabulous8.6
Bar and Beverages
Bar is awesome
Pool
Great pool
Vibe
Awesome vibe
Value for money
Value for money could be better
209See all 209 Hotels.com reviews
From 364 reviewsTripAdvisor Traveller Rating

Hotel Indigo El Paso Downtown

from £106
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible (HEARING)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds
  • Deluxe Room, Accessible
  • Room, Accessible (HEARING)

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 165.35 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business centre
  • One meeting room
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Porter
Facilities
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel Indigo El Paso Downtown’s small print

Also known as

  • Hotel Indigo El Paso Downtown
  • Indigo El Paso Downtown

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Optional extras

Valet parking costs USD 10 per day

Breakfast costs between USD 10 and USD 12 per person (approximately)

Cribs/Infant beds are available for USD 25.0 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Indigo El Paso Downtown

Landmarks

  • In Downtown El Paso
  • El Paso Museum of History (9-minute walk)
  • El Paso Museum of Art (9-minute walk)
  • Southwest University Park (8-minute walk)
  • Plaza Theater (8-minute walk)
  • Insights Science Museum (9-minute walk)
  • El Paso Symphony Orchestra (9-minute walk)
  • El Paso Holocaust Museum (10-minute walk)

Getting around

  • El Paso, TX (ELP-El Paso Intl.) 15-min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 34-min drive
  • El Paso Station 16-min walk
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 209 reviews

Hotel Indigo El Paso Downtown
Very Good8.0
Late Check In
The hotel has a late check in. The system was down when I arrived. The check in time was longer than expected. Hotels.com did not mention a fitness center, I had to travel to get to a gym. Over all it’s a modern hotel and well taken care of.
Luis, us3 night trip
Hotel Indigo El Paso Downtown
Exceptional10.0
High Recommend
The Hotel Indigo is well located in downtown El Paso, super friendly staff, good food, and a fun vibe. Enjoyed my stay immensely.
Lynne E, us6 night trip
Hotel Indigo El Paso Downtown
Good6.0
Hotel Indigo El Paso Downtown
I booked a king room with breakfast, originally slated to stay for one night, but decided to extend it for two nights. At 2am when I checked in I asked the night agent to connect the reservations so I wouldn't have to get up early to change my room; after about 5 minutes he connected the reservation and stated I wouldn't need to do anything further. In the morning I went to the front desk to inquire how the breakfast worked and where it was located. The front desk woman was very unpleasant, unenthusiastic, unengaged and rude. She argued with me about how many breakfast tickets I had with my reservation and told me that I would need to bring my credit card and id down to recheck in. I explained that the night agent took care of it at 2am when I checked in and she said he couldn't have because it was yesterday. I reminded her that 2AM was the same day and that I will bring my card after breakfast because my wallet was in the room. She said very snarkily, well your key will be cut off at 12noon so make sure to do it before then. After breakfast I spoke to a manager and was very disappointed with the outcome. Overall, the hotel has a great vibe; the bar staff is amazing; the service and food at the restaurant on the main level is excellent & delish!; the pool is great... but the service from some of the front desk crew sucks!
Roland, us1 night trip
Hotel Indigo El Paso Downtown
Very Good8.0
Tony Hawk
Beautiful hotel, room was great, only small complaint? Check in; they did not have our room ready and this was after 4:00 p.m., close to 5:00. We had to opt for a double bed room. We did meet Tony Hawk though!
Erik, us1 night trip
Hotel Indigo El Paso Downtown
Exceptional10.0
Flagship Indigo
A little more upscale than most Indigos. Comfortable bed and pillows. The bar and pool area is very nice.
Patrick, us1 night trip

See all reviews

Hotel Indigo El Paso Downtown

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