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Hotel Indigo El Paso Downtown, El Paso

3.5 stars
325 N. Kansas StreetEl PasoTX79901United States of America, 0203 027 9779
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  • El Paso, TX (ELP-El Paso Intl.) 15-min drive; 8 miles/12.8 km
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 34-min drive; 10.3 miles/16.6 km
  • El Paso Station 16-min walk; 0.8 miles/1.3 km
  • Valet parking (surcharge)
Excellent4.4 / 5
  • Besides the beautiful property, staff made this all worth while and A 100!!!Sep 23, 2016
  • Weekend DJ so....loud music 'til very late. Young croud. Ask for a room on the opposite…Sep 10, 2016
57See all 57 Hotels.com reviews
From 137 reviewsTripAdvisor Traveller Rating

Hotel Indigo El Paso Downtown, El Paso

Hotel Info: 020 3027 9803

from £97
  • Standard Room
  • Jr king suite
  • Deluxe Room, 2 Double Beds
  • Room, Accessible, Non Smoking (HEARING)
  • Deluxe Room, Accessible, Non Smoking
  • Room, 2 Queen Beds
  • Room, 1 Queen Bed, Non Smoking
  • King room
  • Deluxe Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (HEARING)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 16:00:00
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 165.35 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Indigo El Paso Downtown
  • Indigo El Paso Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 10 per day

Pets are allowed for an extra charge of USD 75 per pet, per stay

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Indigo El Paso Downtown, El Paso’s small print

Also known as

  • Hotel Indigo El Paso Downtown
  • Indigo El Paso Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 10 per day

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 57 reviews

Hotel Indigo El Paso Downtown, El Paso
Fair2.0 / 5
Nice looking hotel... The only positive thing.
This hotel was very well decorated and the restaurant downstairs is great. That's about the extent of any positive experience I left with. You can hear EVERYTHING in this hotel...people walking, talking, listening to music, loudly fornicating, etc. We were on the highest floor and could hear the music from the 5th floor. If you are looking to go to bed before 2 am or don't want to be woken up by drunk people, I wouldn't recommend staying here.
2 night romance trip
Hotel Indigo El Paso Downtown, El Paso
Outstanding5.0 / 5
El Paso hotels
Very nice bar with a view on the 5th floor.Really enjoyed the hotel
1 night business trip
Hotel Indigo El Paso Downtown, El Paso
Good3.0 / 5
Upscale without the appropriate maintenance
We were very excited to stay in this new hotel. While the facility has great decor and upscale feel we had some disappointment. The cabanas were filthy like a 2 star hotel. Had burnt marks on them not just as an exception but all cabana mattresses were disgusting. The lounge Chairs were grimy. The pool area is not smoke free so there is nothing worse than trying to relax in pool with multiple people polluting the air. The room was spacious but we found a red hair in our bed and in the shower. While the staff was attentive and cleaned bathroom, the overall experience was not what we expected.
1 night romance trip
Hotel Indigo El Paso Downtown, El Paso
Outstanding5.0 / 5
Business trip
Beautiful hotel. Great pool atmosphere. Lounge food was mediocre at best. I understand the restaurant at the lobby level is very good. I'll be back.
2 night business trip
Hotel Indigo El Paso Downtown, El Paso
Poor1.0 / 5
Never again
I never make posts but this one I needed to , this place is horrible and no reason to ever consider using this hotel. I have no idea how or why hotels.com ever rated this hotel as "exceptional" there were too many problems to say it's a one time thing and too many other people leaving the hotel and complain g to say it was a one time incident. When I tried to speak with the manager his response was "well I'm new and not sure how to fix all the problems, give 6months to a year and try us again to see if we have corrected the issues"
2 night business trip

See all reviews

Hotel Indigo El Paso Downtown, El Paso

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