Choose dates to view prices

Hilton Garden Inn Jackson Downtown

Photo gallery for Hilton Garden Inn Jackson Downtown

Lobby
Indoor pool
Two queens evolution room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Room, 2 Queen Beds, Accessible | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Room, 2 Queen Beds, Accessible | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Overview of Hilton Garden Inn Jackson Downtown

Hilton Garden Inn Jackson Downtown

3.0 star property
3-star hotel in Downtown Jackson with indoor pool and restaurant

7.6/10 Good

1,014 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £86
Price available on 12/2/2023
Map
235 W Capitol St, Jackson, MS, 39201

Room options

About this area

What's nearby

  • In Downtown Jackson

Getting around

  • Madison, MS (DXE-Bruce Campbell Field) - 18 min drive
  • Jackson, MS (JAN-Evers Intl.) - 21 min drive
  • Jackson Station - 1 min walk

Restaurants

  • Wasabi - 3 min walk
  • The Iron Horse Grill - 4 min walk
  • Big Apple Inn - 8 min walk
  • Keifer's Downtown - 9 min walk
  • Jaco's Tacos - 14 min walk

About this property

Hilton Garden Inn Jackson Downtown

Located near a train station, Hilton Garden Inn Jackson Downtown is a great choice for a stay in Jackson. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 22.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 6:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Braille signage
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately USD 14.95 for adults and USD 9.95 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 22.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Does Hilton Garden Inn Jackson Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Jackson Downtown?
As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on 12 Feb 2023 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Jackson Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Jackson Downtown?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Jackson Downtown?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lb per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson Downtown?
Yes. Valet parking costs USD 22.00 per day.
What are the check-in and check-out times at Hilton Garden Inn Jackson Downtown?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Jackson Downtown and nearby?
Hilton Garden Inn Jackson Downtown has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Garden Inn Jackson Downtown?
Yes, there's an on-site restaurant. Nearby restaurants include Wasabi (3-min walk), The Iron Horse Grill (4-min walk) and Big Apple Inn (8-min walk).
What's the area around Hilton Garden Inn Jackson Downtown like?
Hilton Garden Inn Jackson Downtown is in Downtown Jackson, a short 1-minute walk from Jackson Station and 5 minutes' walk from Jackson Convention Complex. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

7.9/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely stay, be aware of valet parking fee
I ended up staying here due to weather that forced me south from my planned track across country. It is a lovely property and the staff really makes it extra special. I was originally irritated when I discovered that it was going to cost me an additional $22 to park my car overnight, but the valet was so pleasant and helpful both at check in and check out that it was almost worth it. I do think $22 is a little steep, especially since I also tip having said that, the rest of my stay was absolutely delightful. The room was clean and well appointed. The bed was incredibly cozy, and I slept better than I do in my own home. Check out was very easy and I left too early to be able to review the breakfast. If I’m ever in Jackson Mississippi again, I would definitely stay here and recommend it to others.
Theresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

No heat
The heat went out my second night there and it was 16 degrees that night with a freeze warning. I contacted the front desk and all they could offer was more blankets, I checked out around 12a that night
Alexander, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Bud, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
I was not pleased with the surrounding area looked desolate and unsafe
Clarence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Even with valet parking , it was still horrible, having one person park 5-10 cars, the wait was irritating.
Alexander, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Odell, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felicia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Please just throw the pillows away!!
I really wanted to love the hotel, however, there were little things that I just couldn't move past. The disgustingly stained pillow that didnt fit the too small pillow case, the thick dust on the headboard and whole almond on the floor left me wondering about the lack of housekeeping. I also do not like beds without a top sheet. The thin blanket was hardly sufficient as the weather is turning cooler. I will say that the employees were all very nice and friendly, i enjoyed the brief conversations that I had with them during my stay.
Rebecca, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My stay was awful. The cleanliness of the room was horrible, there were NO towels in the room, the toilet was inoperable for some time, and when making requests to front desk staff, they were extremely rude.
Ava, 1-night family trip
Verified Expedia guest review