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Pestana Palácio do Freixo

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Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Deluxe Room (Grand View) | View from room

Overview of Pestana Palácio do Freixo

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Pestana Palácio do Freixo

5-star property
Riverfront pousada in Campanhã with spa and outdoor pool

9.4/10 Exceptional

532 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is £175
Price available on 29/1/2023
Map
Estrada Nacional 108, Porto, 4300-316

Room options

About this area

What's nearby

  • In Campanhã
  • Porto Historic Center - 13 min drive
  • Ribeira Square - 12 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 20 min drive
  • Contumil Station - 6 min drive
  • General Torres Station - 6 min drive
  • Campanhã Station - 21 min walk
  • Heroísmo Station - 24 min walk
  • Free local area shuttle
  • Free shopping centre shuttle

Restaurants

  • Aleixo house - 16 min walk
  • Churrasqueira de Campanhã - 17 min walk
  • Restaurante Casa Ines - 18 min walk
  • O Astro Cervejaria Petisqueira - 18 min walk
  • Churrasqueira America Paraiso Do Churrasco - 19 min walk

About this property

Pestana Palácio do Freixo

Take in the views from the rooftop terrace when you stay at Pestana Palácio do Freixo. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this exclusive pousada include an indoor pool, an outdoor pool and a bar/lounge. The restaurant and location get great marks from fellow travellers.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle within 3.5 kilometers
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (5780 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Frequently asked questions

Does Pestana Palácio do Freixo offer free cancellation for a full refund?
Yes, Pestana Palácio do Freixo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Palácio do Freixo?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Pestana Palácio do Freixo on 29 Jan 2023 start from £175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Palácio do Freixo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Palácio do Freixo?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Pestana Palácio do Freixo?
Sorry, pets aren't allowed.
Is parking offered on site at Pestana Palácio do Freixo?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Pestana Palácio do Freixo?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Palácio do Freixo?
No, this pousada doesn't have a casino, but Casino Espinho (17-min drive) is nearby.
What is there to do at Pestana Palácio do Freixo and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Pestana Palácio do Freixo also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Pestana Palácio do Freixo?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurante Snack-Bar Madureira's (2.1 mi), Confeitaria Chicana (2.1 mi) and Nova Era (2.1 mi).
What's the area around Pestana Palácio do Freixo like?
Pestana Palácio do Freixo is located by the river in Campanhã, a short 5-minute walk from Duoro River and 20 minutes' walk from Gardens of Nova Sintra. Travellers love the pousada's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel Very relaxing
Byron, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely place to stay and the staff were very accommodating. I was however, promised a room when I checked in with a view of the river and I received a room with a view of the parking lot which was disappointing. A free shuttle can take you into town and the staff who drive you are pleasant and humble. Definitely a beautiful place to stay. Make sure to make a dinner reservation with a view on the river where the lights will glimmer as you sip your wine!
Tala, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Simply stunning!!!!!!
Simply stunning! Every element to the Palace and Hotel lived up to our expectations... Elegance, class, sophistication and an overall incredible experience.
Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Historic Beautiful Bar was very nice
Alka, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall this was a nice stay for us, the hotel is outside the main part of the central area but they do offer a shuttle service, we didn’t mind walking so some days we walked others we used the shuttle. The hotel is kept clean, and the staff are super nice. Bar Staff, front desk and breakfast team were the ones that went above and beyond to help and also very nice. The Spa is good but not the best, it could do with some work especially steam room. Housekeeping I felt was hit and miss, whilst the room was cleaned daily not everything was always replenished, not sure if this was intentional or not, either way I’m sure if you asked for anything you would get it.
Parthiv, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, staff wonderful. Could do with better lighting in the bathroom.
Deborah, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Unacceptable. Bathroom dirty. Old soap at the tub from previous guest, hair everywhere, minibar chips open, AC did not worked. Beautiful property , poor cleaning.
JORGE, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

casilda, 3-night family trip
Verified Hotels.com guest review