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CERVO Mountain Resort

Photo gallery for CERVO Mountain Resort

Exterior
Outdoor pool
Room (Huntsman Lodge) | View from room
Room (Huntsman Spa Suite) | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of CERVO Mountain Resort

CERVO Mountain Resort

5.0 star property
5-star ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

9.8/10 Exceptional

116 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Riedweg 156, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Room service
For families
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • Chalet da Giuseppe - 5 min walk
  • Bäckerei Fuchs - 5 min walk
  • Le Mazot - 6 min walk
  • Restaurant Walliserstube - 7 min walk
  • Pizzeria Le Vieux Valais - 8 min walk

About this property

CERVO Mountain Resort

CERVO Mountain Resort allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body treatments or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Ski passes and storage are also available. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Transfers

  • Airport shuttle*
  • Free train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ice skating nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Tablet computer
  • IPod docking station
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 24 April and 26 June.

Children & extra beds

  • Rollaway beds are available for CHF 150 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

CERVO Mountain Boutique
CERVO Mountain Boutique Resort
CERVO Mountain Boutique Resort Zermatt
CERVO Mountain Boutique Zermatt
CERVO Mountain Resort
Mountain Boutique
CERVO Mountain Resort Hotel
CERVO Mountain Resort Zermatt
CERVO Mountain Boutique Resort
CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Is CERVO Mountain Resort currently open?
The property is closed between 24 April and 26 June.
Does CERVO Mountain Resort offer free cancellation for a full refund?
Yes, CERVO Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CERVO Mountain Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at CERVO Mountain Resort?
Yes, there's an outdoor pool.
Are pets allowed at CERVO Mountain Resort?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CERVO Mountain Resort?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by CERVO Mountain Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at CERVO Mountain Resort?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at CERVO Mountain Resort and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. CERVO Mountain Resort also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near CERVO Mountain Resort?
Yes, there are 2 on-site restaurants. Nearby restaurants include Chalet da Giuseppe (5-min walk), Bäckerei Fuchs (5-min walk) and Le Mazot (6-min walk).
Does CERVO Mountain Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around CERVO Mountain Resort like?
CERVO Mountain Resort is a short 9-minute walk from Zermatt Gornergratbahn Station and 17 minutes' walk from Zermatt - Furi. Travellers say that the hotel is in a great location.

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mansour, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Hotel Ever
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really ski in/out. Fabulous property. Ridiculously expensive.
Ken, 6-night romance trip
Verified Expedia guest review

6/10 Good

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Omar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Soud, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic - perfect mountain hote
We absolutely Loved every element of the hotel. The food And drink especially was amazing
Jack, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michal, 4-night trip
Verified Hotels.com guest review