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254 Ole Sereni

Luxury hotel with 3 restaurants, near Nairobi National Park

  • Free WiFi and free parking
From
£61

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Club Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 67.
1 / 67Outdoor Pool
Mombassa Road, Nairobi, 18187-00500, Kenya
8.4.Very good.
  • A nice hotel with amazing views over the park and nicely laid out rooms. Staff are…

    Feb 19, 2021

  • On New Years Eve the main bar was closed for a rather expensive buffet, so we could only…

    Dec 30, 2019

See all 100 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 134 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • In a national park
  • Nairobi National Park - 15-min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km
  • Parliament Building - 3.4 mi / 5.4 km
  • Kenyatta International Convention Centre - 3.6 mi / 5.8 km
  • Nairobi City Stadium - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room
  • Cozy Room

Location

Mombassa Road, Nairobi, 18187-00500, Kenya
  • In a national park
  • Nairobi National Park - 15-min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km

What’s around

Landmarks

  • In a national park
  • Nairobi National Park - 15-min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km
  • Parliament Building - 3.4 mi / 5.4 km
  • Kenyatta International Convention Centre - 3.6 mi / 5.8 km
  • Nairobi City Stadium - 3.7 mi / 6 km

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) 21-min drive
  • Nairobi (WIL-Wilson) 12-min drive
  • Syokimau SGR Railway Station 19-min drive
  • Nairobi Station 20-min drive
  • Syokimau Station 21-min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1894
  • Conference space size (meters) - 176
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2009
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Big Five Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Eagles Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Waterhole Snack Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Small print

Also known as

  • Ole Sereni Hotel Nairobi
  • Ole Sereni
  • 254 Ole Sereni Hotel
  • 254 Ole Sereni Nairobi
  • 254 Ole Sereni Hotel Nairobi
  • Ole Sereni Hotel
  • Ole Sereni Nairobi
  • Ole Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi
  • Ole Sereni
  • 254 Ole Sereni Hotel
  • 254 Ole Sereni Nairobi
  • 254 Ole Sereni Hotel Nairobi

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for KES 40.0 per day

Buffet breakfast is offered for an extra charge of KES 2000 for adults and KES 2000 for children (approximately)

Airport shuttle service is offered for an extra charge of KES 1650 per person (one-way)

Airport shuttle for children between the ages of 5 and 11 costs KES 900 (one-way)

Casino shuttle and shopping centre shuttle service is offered for an extra charge

Policies

State tax ID - P051183856D

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, 254 Ole Sereni does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Parking spaces may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include The Terrace Restaurant (5-min walk), Domino's Pizza (6-min walk) and Nerkwo Bar (2.1 mi).
  • Yes, an airport shuttle is available. The charge is KES 1650 per person one-way.
  • 254 Ole Sereni has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
8.4.Very good.
  • 10.0.Exceptional

    Great location as situated between Wilson and International airports. Beautiful views over the park and very friend and helpful staff.

    1 night trip, Apr 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is close to both Nairobi airports which is useful as local traffic is horrendous. Hotel overlooks Nairobi animal reserve which is a plus but a major highway on the otherside is a minus. Service is generaly below par.

    1 night romance trip, Mar 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Can view animals from room

    Good hotel, close enough to airport that overlooks the national park. Good dining options with a few restaurants on site. Our room had a nice view of the park but unfortunately was located one floor above the Waterhole restaurant and bar viewing deck which meant we got a lot of the noise on the Friday night we stayed. Room was of a decent size but the bathroom is quite small. Hotel is subject to the odd power cut but they are quickly rectified- don’t be surprised if the lights suddenly go off! All staff have been really helpful and nice to deal with. Good security to get in building.

    Sarah, 1 night trip, Oct 11, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Make sure you get a room facing the game park not the motorway if you’re staying for any length of time

    1 night trip, Aug 21, 2018

    Verified Expedia guest review

  • 6.0.Good

    Not up to the same standard as the nearby Hilton and Four Points, which are both similarly priced. Poor value breakfast - I think you pay for the views out over the national park.

    1 night trip, Jul 5, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    the stay, the staff were all amazing. Clean hotel.

    joseph, 1 night family trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Friendly staff - but service lacks

    Friendly but very low performing service. Forgetting orders, promises and agreements, low quality overpriced food and extremely noise ventilation system. Good location for the national park and industri in Nairobi. Good clean and nice rooms.

    Poul, 1 night business trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The aesthetics of the property are amazing. Great structure with great amenities. Lovely breakfast buffet however the staff at breakfast area could be trained to be more hospitable and motivated to help guests. All in all, good place.

    1 night trip, Feb 25, 2021

    Verified Expedia guest review

  • 8.0.Very good

    property is okay. Rooms smaller than expected. Staff at check in great. Not for long stay. Hotel okay for a few days stay.

    1 night romance trip, Feb 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Ole Sereni is a great place to stay!

    Ole Sereni is a beautiful hotel. It is clean and modern and the food is good. The eating areas on 4th and 10th are especially nice. All staff I encountered were professional and courteous.

    Barry, 1 night business trip, Oct 24, 2020

    Verified Hotels.com guest review

See all 100 reviews