4/10 Fair
16 Feb 2023
I complained About the state of the carpet bitts all-over
the carpet on the 3rd floor corridor.4 days before it was vacuumed.
the breakfast was disgusting each day we had breakfast at about 8:30-9am. most of the dishes never re filled when asked to replenish we were ignored.
one day I handed a basket of spoon's to one of the staff as there chocolate on the most of the spoons .
the female staff member took it from me and put it back on the breakfast table. I then went and washed them under hot tap.
The restaurant staff are not fit to work in hospitality.
most other staff helpful
What the hotel could do with is coffee machine in the main lobby if you are out for the evening and get dropped by a friend .you cannot invite them into the hotel
for a coffee and a chat. don't mind paying for hot drink..
MauriceHart
MauriceHart, 10-night family trip
Verified Hotels.com guest review