All hotels in Guadalajara, Jalisco, Mexico
1 room, 2 adults
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Hotel Portobelo, Guadalajara

3 stars
Av Juarez No. 687 Col CentroGuadalajaraJAL44100Mexico, 0203 027 9779
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Excellent4.5 / 5
Vibe
Awesome vibe
Room
Great room
Comfort
Rather comfortable
Pool
Pool should be renewed
500See all 500 Hotels.com reviews
From 165 reviewsTripAdvisor Traveller Rating

Hotel Portobelo, Guadalajara

Hotel Info: 020 3027 9803

from £28
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Extended parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Portobelo Guadalajara
  • Hotel Portobelo
  • Portobelo Guadalajara
  • Portobelo Hotel

Policies

Parking height restrictions apply.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of MXN 95.00 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 250.00 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • Conference space size (meters) - 65
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Hotel Portobelo, Guadalajara’s small print

Also known as

  • Hotel Portobelo Guadalajara
  • Hotel Portobelo
  • Portobelo Guadalajara
  • Portobelo Hotel

Policies

Parking height restrictions apply.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of MXN 95.00 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 250.00 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 500 reviews

Hotel Portobelo, Guadalajara
Outstanding5.0 / 5
Very comfortable central hotel
We stayed here for 4 nights & found the location very central & easy to find. We got the local bus from the long distance bus station then had a 10 minute walk. The hotel is modern with lots of amenities in the room. Our room was huge with a great bed, sofa, fantastic hot shower plus lots of extras such as safe, toiletries, hair dryer etc. The room looked onto a very busy road & junction but was very quiet. The staff were very friendly especially housekeeping who were very helpful. We had breakfast one morning which wasn't great so I'd recommend eating out somewhere else (especially Cafe Madrid). There were some great bars & places to eat very local & we felt safe walking around late at night. I would definitely stay there again.
4 night family trip
Hotel Portobelo, Guadalajara
Outstanding5.0 / 5
Perfectly Hotel with Imperfect Welcome Agent
Don't let the rude front desk gal, meant to welcome you to this fabulous hotel, put you off. The place is spotless , the beds are comfortably hard and they are putting much less chorine in the shower water these days. The great breakfast costs about 85 mxp or 4 usd and you can special order your eggs for the same price. I love this place and highly recommend it! That rude girl will learn, some day, how to be gracious and welcoming. Too bad she has no charm or grace. Too bad she has the job she has for clearly she is ill suited for a job in hospitality.
1 night romance trip
Hotel Portobelo, Guadalajara
Excellent4.0 / 5
Great hotel
My only comment on this hotel would be that there should be more towels in the bathroom. We had two bath towels and one hand/face towel. I would recommend 4 bath towels (2 for when you arrive and 2 for the morning) and two hand/face towels. The light in the entry way should be brighter, or a light placed in the closet. I could not read the instructions to use the safe. Other than that, our stay was great.
1 night trip with friends
Hotel Portobelo, Guadalajara
Outstanding5.0 / 5
Great stay
20 night romance trip
Hotel Portobelo, Guadalajara
Outstanding5.0 / 5
Great hotel.
We were very pleased with our stay. Only a short distance to downtown and a very reasonable price. The hotel was very clean and had modern furnishings. We would definitely stay here again.
1 night family trip

See all reviews

Hotel Portobelo, Guadalajara

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