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1 room, 2 adults

Hotel Santo Domingo

4-star4 stars
San Bernardo 1, Madrid, Madrid, 28013, Spain

4-star hotel with outdoor pool, near Plaza de Santo Domingo
  • Free WiFi
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Good7.6
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Room
Room needs to be improved
607See all 607 Hotels.com reviews
From 3,076 reviews

TripAdvisor Traveller Rating

Hotel Santo Domingo

from £91
  • Economy Double Room (located in the 20th century building)
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Triple Room

What’s around Hotel Santo Domingo

Top spots nearby

Recommended by this property

  • Plaza de Santo Domingo (2-minute walk)
  • Teatro Rialto (2-minute walk)
  • Lope de Vega Theatre (2-minute walk)
  • Teatro Compac (2-minute walk)
  • Plaza de Callao (2-minute walk)
  • Plaza de España (5-minute walk)
  • Plaza Mayor (6-minute walk)
  • Royal Palace (6-minute walk)
  • Prado Museum (15-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 24-min drive
  • Madrid Principe Pio Station 16-min walk
  • Madrid Recoletos Station 22-min walk
  • Atocha Cercanías Station 5-min drive
  • Santo Domingo Station 1-min walk
  • Callao Station 3-min walk
  • Opera Station 5-min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Nightclub
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sando – This restaurant serves lunch and dinner.

Gin Club Cuevas de Sando – On-site cocktail bar.

Hotel Santo Domingo’s small print

Also known as

  • Hotel Santo Domingo

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self-parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 14.5 for adults and EUR 14.5 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 607 reviews

    Poor 2.0
    Profiteering from football events
    Outrageous price of £1500 for 2 nights, profiteering from the champions league final. The hotel wasn't even showing the game. Our triple room wad cramped with no walking space between the temporary bed and other 2 beds. For £1500, you would expect breakfast thrown in but alas no. Our room wasn't even serviced to make the beds or change towels.
    Adrian, gbFamily trip
    Poor 2.0
    Awful
    Upon check-in we were offered an upgrade at a cost of €48 a night, which we declined. The room given to us was small, no view (except for a fire escape), smelled of drains, damp and stale cigarettes. Bathroom was 1960's style. The advertised rooms on hotels.com are completely different and are misleading. There are obviously two parts to the hotel and ours was in the older building. I blame hotels.com for misleading advertising as well. This is by no means a 4* - a 2* star at a push. Worst hotel ever stayed in Madrid.
    Graham, gb2 night romance trip
    Very good 8.0
    Fabulous location
    Location was fantastic. Walking distance to everything...
    Elaine, gbTrip with friends
    Good 6.0
    OK but wouldn't return unless they refurbished.
    The hotel room was very tatty, no soundproofing. Toilet seat loose and cracked, bidet cracked, shower dripped and shower head didn't stay up so you had to hold it. Water leaked all over floor so one had to place towels on the floor to prevent flooding.(All architrave was rotten as a result so wasn't a recent thing) Generally the hotel lacked compassion in terms of maintenance. In terms of roof space by the pool.it was small and always packed. If this is a 4 star hotel....I'm Santa Clause. I'd say 3 Star no more.Seriously, we ventured to other hotels of equal rating and they were all far superior. All in all I would say it could be a nice hotel but needs a lot of money modernising.
    Cameron, gb3 night romance trip
    Very good 8.0
    Nice stay in a central location
    A great stay at hotel Santo Domingo. The location was superb and it was reasonably priced for large, well serviced rooms. The rooftop pool was nice too. Only downsides were the lack of continental offerings in the buffer breakfast. For €14.50 a better yogurt and cereal selection would have been preferred. Also, the rooms didn’t shield much of the busy road and street noise, so getting to sleep wasn’t easy and we were often woken up.
    Annie, gb1 night business trip

    Hotel Santo Domingo

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