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Grand Serai Congress & Spa

5-star5 stars
33, Dodonis AvenueIoanninaEpirus45221Greece, 0203 027 9779

Luxury hotel in Ioannina with spa and outdoor pool
  • Free buffet breakfast and free WiFi
Great location
Tasty breakfast
Fantastic service
Complaints about WiFi
64See all 64 reviews
From 584 reviewsTripAdvisor Traveller Rating

Grand Serai Congress & Spa

from £87
  • Triple Room (xxxxx)
  • Standard Room
  • Superior Room
  • Executive Room
  • Standard Single Room
  • Traditional Suite, 1 Bedroom
  • Superior Double Room
  • Executive Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi in rooms
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 549
  • Conference space size (meters) - 51
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 6
  • Elevator/lift
  • Garden
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Grand Serai Spa has massage/treatment rooms. Services include massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Grand Serai Congress & Spa’s small print

Also known as

  • Mitsis Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Ioannina
  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina


Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the health club, fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 4.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Serai Congress & Spa


  • Heart of Ioannina
  • Zosimaia Library (9-minute walk)
  • Folklore Museum (10-minute walk)
  • Art Gallery of Epirus Studies (11-minute walk)
  • Gallery of Epirus Studies Society (11-minute walk)
  • Averoff Museum (13-minute walk)
  • Church of Agios Athanasios (14-minute walk)
  • Municipal Ethnographic Museum (22-minute walk)

Getting around

  • Ioannina (IOA-Ioannina National) 11-min drive
  • Limited parking

Grand Serai Congress & Spa

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