Chateau Saint John Trademark Collection by Wyndham

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Chateau Saint John Trademark Collection by Wyndham

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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
Luxury hotel with bar/lounge, near Saint John Regional Hospital

9.2/10 Superb

958 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £127
Price available on 3/7/2022
Map
369 Rockland Rd, Saint John, NB, E2K3W3
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Saint John
  • Saint Joseph's Hospital - 1 min drive
  • Saint John City Market - 1 min drive
  • Harbour Station - 1 min drive
  • Saint John Imperial Theatre - 4 min drive
  • New Brunswick Museum - 2 min drive
  • Market Square - 2 min drive
  • Reversing Falls - 4 min drive
  • Bay Ferries - 6 min drive
  • University of New Brunswick - Saint John - 6 min drive
  • Saint John Regional Hospital - 5 min drive

Getting around

  • Saint John, NB (YSJ) - 17 min drive

About this property

Chateau Saint John Trademark Collection by Wyndham

Chateau Saint John Trademark Collection by Wyndham puts you a short five-minute drive from Saint John Regional Hospital. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. The comfortable beds and breakfast get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5 AM
  • Express check-in/out
  • Minimum check-in age – 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children stay free
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Just great!
Spotless, comfortable and well-located hotel!
Mery, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great overnight stay!
Beautiful and welcoming hotel. The staff was beyond helpful when there was a glitch with our reservation. I am so appreciative of their efforts. Heated garage parking for free. Comfy beds and clean, spacious room. Quality toiletries. Lobby "bar" has more of a kitchen counter feel to it, but it sufficed. Highly recommended this hotel. Would stay again.
Teresa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Love staying here. Staff are wonderful rooms are comfortable. Everyone makes you feel welcome
Dianne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay!!!
We stayed in room 418 which was right at the end of the hall so it was quiet. Room was very large as was the bathroom. Bed was comfortable. Only downside for me was the pillows, way too soft for me. I would definitely stay again and would recommend to family or friends.
Front sign
Lobby
Christine, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Room and entire hotel were excellent - roomy, comfortable, clean. Hotel staff also excellent, very attentive.
Gary, 1-night trip
Verified Hotels.com guest review