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Motel One Hamburg - Alster

Photo gallery for Motel One Hamburg - Alster

Lounge
Egyptian cotton sheets, premium bedding, blackout curtains
Egyptian cotton sheets, premium bedding, blackout curtains
Egyptian cotton sheets, premium bedding, blackout curtains
Bathroom shower

Overview of Motel One Hamburg - Alster

Motel One Hamburg - Alster

Riverfront hotel with bar/lounge, near Miniatur Wunderland

8.8/10 Fabulous

683 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
Map
Steindamm 102, Hamburg, HH, 20099
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 35 min walk
  • Elbe Philharmonic Hall - 44 min walk
  • Reeperbahn - 45 min walk
  • Hamburg City Hall - 10 min drive
  • St. Pauli Piers - 12 min drive
  • Fish Market - 20 min drive
  • Hagenbeck Zoo - 24 min drive
  • Volksparkstadion - 24 min drive

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg Central Station - 13 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 13 min walk
  • Hamburg Dammtor Station - 30 min walk
  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Berliner Tor Station - 8 min walk
  • Lubecker Street U-Bahn - 9 min walk

Restaurants

  • Iranisches Molana - 5 min walk
  • Lades - 5 min walk
  • Kebap Salonu Urfa - 5 min walk
  • Back-Lava - 5 min walk
  • L'Amira - 6 min walk

About this property

Motel One Hamburg - Alster

Motel One Hamburg - Alster puts you 1.8 mi (2.9 km) from Miniatur Wunderland and 2.2 mi (3.5 km) from Elbe Philharmonic Hall. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. A snack bar/deli and a terrace are other highlights. Fellow travellers like that it's only a short walk to public transportation: Lohmuhlenstrasse U-Bahn is steps away and Berliner Tor Station is 8 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 460 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13.50 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Parking

  • Self-parking costs EUR 18 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Does Motel One Hamburg - Alster offer free cancellation for a full refund?
Yes, Motel One Hamburg - Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Motel One Hamburg - Alster?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Motel One Hamburg - Alster?
Yes, cats and dogs are welcome. There's a charge of EUR 5 per pet, per night.
Is parking offered on site at Motel One Hamburg - Alster?
Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited.
What are the check-in and check-out times at Motel One Hamburg - Alster?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Motel One Hamburg - Alster?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
Are there restaurants at or near Motel One Hamburg - Alster?
Yes. Nearby restaurants include Iranisches Molana (5-min walk), Lades (5-min walk) and Kebap Salonu Urfa (5-min walk).
What's the area around Motel One Hamburg - Alster like?
Motel One Hamburg - Alster is located by the river in Hamburg-Mitte, a short 2-minute walk from Lohmuhlenstrasse U-Bahn and 14 minutes' walk from Moenckebergstrasse. The local area is considered quiet, as well as being good for public transport.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

8.9/10

Staff & service

7.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

quiet and convenient
Menggang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

very clean modern hotel and only 50 meters from train stop well run and provided a good place to stay. not in heart of city but only 5-10 mins by u Bahn which is very cheap to get around
michael, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

ALANA CAROLINA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are small but efficient and clean. The bar is trendy but understaffed for the numbers of patrons at least nights I was there. They were slow in serving. But overall a good location.
Kraig, 3-night trip
Verified Expedia guest review

8/10 Very good

Clean compact budget hotel. Good location 9 minutes by foot from central train station. Friendly staff
OLEG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a great location
Great hotel in a great location. Easy access to the underground. Breakfast was delicious and well-priced. Parking on-site made arrival and departure easy.
2-night trip
Verified Hotels.com guest review

6/10 Good

Under my motel one expectation.
Only stayed overnight. The motel one standard is very high as usual. and it is not the first time i was using them. I was bit dissapointed that I called 2 times in space of 15 min. before arrival to hear about parking in the area and nobody answered, although there were 5 people at the front desk. Arrived late and check in took some time due to training of new employee. There are more then 15 floors of this motel one, but somehow we got the smallest room possible.(maybe ever for a double room). Not the greatest motel one stay but you cant be lucky every time.
Goran, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip with friends
Verified Hotels.com guest review