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Crowne Plaza Hotel Nairobi, an IHG Hotel

4-star hotel with 2 restaurants, near University of Nairobi

  • Free WiFi and free parking
From
£83

Image gallery

  • Pool
  • Pool
  • Pool
  • Club Room, 1 King Bed, Non Smoking - Bathroom
  • Pool
Pool. Image 1 of 110.
1 / 110Pool
Kenya Road Off Kilimanjaro Avenue, Nairobi, 00000, Kenya
8.2.Very good.
  • Excellent hotel. Staff very friendly and helpful. All measures followed with regard to…

    Nov 20, 2020

  • I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel…

    Jan 10, 2020

See all 30 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 206 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • University of Nairobi - 41-minute walk
  • Uhuru Park - 16-minute walk
  • Kenya Railway Golf Club - 18-minute walk
  • Nairobi Hospital - 23-minute walk
  • Nyayo National Stadium - 23-minute walk
  • Nairobi Railway Museum - 24-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Superior Room
  • Standard Room, 1 King Bed, Non Smoking

Location

Kenya Road Off Kilimanjaro Avenue, Nairobi, 00000, Kenya
  • University of Nairobi - 41-minute walk
  • Uhuru Park - 16-minute walk
  • Kenya Railway Golf Club - 18-minute walk

What’s around

Landmarks

  • University of Nairobi - 41-minute walk
  • Uhuru Park - 16-minute walk
  • Kenya Railway Golf Club - 18-minute walk
  • Nairobi Hospital - 23-minute walk
  • Nyayo National Stadium - 23-minute walk
  • Nairobi Railway Museum - 24-minute walk
  • National Assembly Building - 26-minute walk
  • Parliament Building - 26-minute walk
  • Central Park - 28-minute walk
  • Nairobi Gallery - 28-minute walk
  • Yaya Centre - 2.8 mi / 4.4 km

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) 39-min drive
  • Nairobi (WIL-Wilson) 12-min drive
  • Syokimau SGR Railway Station 39-min drive
  • Syokimau Station 41-min drive
  • Nairobi Station 41-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Year Built – 2010
  • Lift
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Hindi
  • Italian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Baraka Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Sikia Restaurant – This fine-dining restaurant serves lunch and dinner.

Small print

Also known as

  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Nairobi, An Ihg
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Hotel
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Nairobi
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Hotel Nairobi
  • Crowne Plaza Nairobi
  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Nairobi, An Ihg
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Hotel
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Nairobi
  • Crowne Plaza Hotel Nairobi, an IHG Hotel Hotel Nairobi

Optional extras

Breakfast costs between USD 5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one way)

Wired Internet access is available in public areas for USD 2.5 per day (rates may vary)

Policies

Pool access available from 6:00 AM to 6:00 PM.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC).

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Hotel Nairobi, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring al fresco dining and pool views. Nearby restaurants include Upperhill Springs Restaurant (10-min walk) and Simmers Bar & Restaurant (2.2 mi).
  • Yes, an airport shuttle is available. The charge is USD 30 per person one way.
  • Crowne Plaza Hotel Nairobi, an IHG Hotel has an outdoor pool and a sauna, as well as a steam room.
8.2.Very good.
  • 8.0.Very good

    Pleasant hotel

    It was ok but really quite expensive for what it was and don’t forget breakfast is not included I made the mistake of having a yogurt and a coffee for 30 usd

    Dean, 2 night family trip, Aug 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Brilliant, friendly staff!

    I use this hotel a lot and keep coming back principally because the Staff are excellent.

    steve, 1 night trip, Jul 15, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Not a Happy Stay

    Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.

    Harvey, 2 night family trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great people very friendly

    Abdulkadir, 3 night business trip, Aug 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Club lounge in Nairobi - staffer most miserable

    Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.

    PETER, 1 night romance trip, Oct 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nairobi stay - July 2019

    The bed was sagging and the TV channels were cutting off

    Michael, 1 night romance trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Air condition not working in my room. Planned for a isolated weekend

    CN, 2 night trip, Mar 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beds hard. Buffer only a 5 out of 10. Staff are very good.

    Tracey, 1 night trip, Sep 13, 2018

    Verified Expedia guest review

  • 6.0.Good

    Good room, quick check in, good service - However the bathroom was smelly/moldy.

    Gv, 1 night trip, Aug 25, 2018

    Verified Expedia guest review

  • 4.0.Fair

    cockroaches in the room. I addressed it with duty manager and he simply apologized!

    Mazen, 1 night trip, Aug 24, 2018

    Verified Expedia guest review

See all 30 reviews