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All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

MR HOTEL (ex Hotel Neruda)

3.5-star3.5 stars
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000, Chile

3.5-star hotel with outdoor pool, near Costanera Center
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • The swimming pool was out of action and it kept on being the next day it will work. But…Feb 8, 2019
  • Staff were so helpful and friendly. Breakfasts were included and the buffet was…Jan 30, 2020

MR HOTEL (ex Hotel Neruda)

from £66
  • Standard Single Room
  • Standard Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Standard Triple Room
  • Deluxe Twin Room
  • Standard Twin Room

What’s around MR HOTEL (ex Hotel Neruda)


  • Costanera Center - 13-minute walk
  • Clinica Santa Maria - 24-minute walk
  • Uruguay Park - 6-minute walk
  • Sernatur - 8-minute walk
  • Sculpture Park - 9-minute walk
  • Municipal Market of Providencia - 10-minute walk
  • Nescafé Theater of The Arts - 13-minute walk
  • Santiago Metropolitan Park - 15-minute walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 17-min drive
  • Santiago Central Station 8-min drive
  • Pedro de Valdivia Station 2-min walk
  • Los Leones Station 5-min walk
  • Manuel Montt Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Number of spa tubs - 3
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 8
  • Conference space
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 24-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


On-site venue – restaurant.

MR HOTEL (ex Hotel Neruda)’s small print

Also known as

  • Hotel Neruda Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel Santiago
  • MR Hotel
  • Hotel Neruda
  • Mr Ex Neruda Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel
  • MR HOTEL (ex Hotel Neruda) Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel Santiago
  • Hotel Neruda
  • Neruda Santiago
  • Neruda Hotel Santiago
  • MR Hotel
  • Hotel Neruda
  • Mr Ex Neruda Santiago
  • MR HOTEL (ex Hotel Neruda) Hotel
  • MR HOTEL (ex Hotel Neruda) Santiago


The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

  • Pool access available from 7 AM to 10:30 PM
  • Parking height restrictions apply.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    Contactless check-out is available.

    Individually wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

    Optional extras

    Rollaway beds are available for CLP 50.00 per night

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for MR HOTEL (ex Hotel Neruda)

    • Does MR HOTEL (ex Hotel Neruda) offer free cancellation for a full refund?
      Yes, MR HOTEL (ex Hotel Neruda) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at MR HOTEL (ex Hotel Neruda)?
      Yes, there's free self parking. Parking spaces may be limited.
    • Is there a pool at MR HOTEL (ex Hotel Neruda)?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
    • Are pets allowed at MR HOTEL (ex Hotel Neruda)?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at MR HOTEL (ex Hotel Neruda)?
      You can check in from 3:00 PM to 12:30 AM. Check-out time is noon.
    • Are there restaurants at or near MR HOTEL (ex Hotel Neruda)?
      Yes, there's an on-site restaurant.

    Recent reviews

    Very good 8.2 From 101 reviews

    Very good 8.0
    Reliable place to stay in Providencia
    This is a comfortable, nice, hotel in an excellent location.
    us2 night business trip
    Very good 8.0
    Great front desk / Terrible shower
    The people at the front desk were fabulous. The main thing that made our stay uncomfortable was the shower. There was NO water pressure--barely a drizzle, and the temperature would alternate between freezing cold and hot (sometimes burning hot)! We should have asked if they had another room with a better-working shower, but we were so tired that we didn't really feel like moving.
    us3 night business trip
    Exceptional 10.0
    Triple Queen room was fantastic. Large room.
    Austin, us3 night trip with friends
    Very good 8.0
    Central location, easy access
    Good location in providencia, 1 block from metro line 1. Easy to get to and from airport by public transit (take bus to metro line and take the metro to the pedro valvida station, take exit D). Eady to do a day trip to Valparaiso, just take metro to the same station (starts with a "Pad" ...). No need for taxis. The hotel is well maintained. Rooms are nice, clean. Breakfast is included, could have a bit more variety but if only staying a few days it will do. Will stay again.
    us2 night trip
    Exceptional 10.0
    Very good value and great location. Room was big, comfortable and clean. Staff are very helpful.
    Pilar, us1 night trip
    Good 6.0
    Stay went ok. Hotel needs some refurbishing. Breakfast was really good.
    GUILLERMO, ca4 night business trip
    Very good 8.0
    Great location
    Clean and great location close to restaurants. Would recommend if staying in Santiago.
    Geoffrey, us3 night business trip

    MR HOTEL (ex Hotel Neruda)

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