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1 room, 2 adults

HF Fénix Urban

4-star4 stars
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016, Portugal

4-star hotel with restaurant, near Marquis of Pombal Square
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,588 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Breakfast
Tasty breakfast
Cleanliness
Clean
Room
Great room
Comfort
Very comfortable

HF Fénix Urban

from £56
  • Comfort Twin Room
  • Comfort Double Room
  • Comfort Twin Plus (Triple Use)
  • Comfort Twin Plus (Quadruple Use)
  • Comfort Double or Twin Room

What’s around HF Fénix Urban

Landmarks

  • In Lisbon Old Town
  • Gulbenkian Museum (16-minute walk)
  • Rossio Square (24-minute walk)
  • Santa Justa Elevator (27-minute walk)
  • Lisbon Zoo (32-minute walk)
  • Lisbon Cathedral (Se) (34-minute walk)
  • Commerce Square (35-minute walk)
  • Castle of Sao Jorge (37-minute walk)

Getting around

  • Lisbon (LIS-Humberto Delgado) 14-min drive
  • Cascais (CAT) 15-min drive
  • Lisbon Rossio Station 23-min walk
  • Lisbon Entrecampos Station 25-min walk
  • Lisbon Sete Rios Station 27-min walk
  • Parque Station 4-min walk
  • Picoas Station 5-min walk
  • Marques de Pombal Station 6-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

HF Fénix Urban’s small print

Also known as

  • HF Fénix Urban Hotel
  • HF Fénix Urban Hotel
  • HF Fénix Urban Lisbon
  • HF Fénix Urban
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Fénix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Fénix Urban Hotel Lisbon

Policies

The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests must contact this property in advance to reserve cots/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self-parking costs EUR 9.90 per night

Rollaway beds are available for EUR 30.00 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 432 reviews

Exceptional 10.0
Wonderful service
The front of house team are an absolute credit to this hotel. The male and female receptionists who greeted us upon our arrival, at lunchtime on 25th March were cheerful, polite, professional and spent time giving us some excellent recommendations. They were good humoured and a great representation of the hotel. Our room, although fairly basic, was large and comfortable. Our TV had very poor signal but this didn’t impact our stay as the WiFi was good and we weren’t in our room for long periods anyway. The hotel is within easy reach of Parque Metro station. Breakfast was well varied and had nice touches such as Bloody Mary ingredients and sparkling wine included. The hostess at breakfast was also very pleasant indeed. A great stay, we’d love to come back.
Jade, gb4 night romance trip
Exceptional 10.0
Large, comfortable room with plenty of drawers and cupboard space. Excellent breakfasts. The staff were extremely helpful when I had to stay longer than expected, and since the hotel was fully booked, they went to a great deal of trouble to find me another hotel. My only criticism is that the WiFi coverage was patchy in the room itself, and sometimes I had to take my computer into the corridor or the lobby.
Anna, gbRomance trip
Very good 8.0
Lots of walking
hotel in convenient location to explore Lisbon, many transport choices close by. Lisbon centre very hilly in places. We enjoyed our stay. Hotel breakfast excellent, didn't enjoy the buffet on the first night. Service in restaurant good, staff helpful. Lots of choices for food close by the hotel, many cheap local cafe's.
Osborne, gbRomance trip
Fair 4.0
not what expected
We did not enjoy our stay at this hotel , as we were expect much quality as a 4stars hotels. We asked for a double bed and they told us that all rooms have only 2 single beds in the whole hotel, which sounds weird to us. It needs also some renovation in the building as we could heard noises from the corridor and other bedrooms. the only thing is the location is quite good.
gb2 night romance trip
Exceptional 10.0
The location is very convenient. The hotel staff are very friendly and helpful.
Shiu Fun Sylvia, ca5 night trip

HF Fénix Urban

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