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All properties in Hallstatt, Upper Austria, Austria
1 room, 2 adults

Heritage Hotel Hallstatt

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Landungsplatz 101, Hallstatt, Upper Austria, 4830, Austria

Lakefront hotel with restaurant, near Hallstatt Lake
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from February 14 2021 to April 15 2021 (dates subject to change).
  • Will not come here again. Not reasonal staff responsibility.Mar 16, 2020
  • Overall good hotel. Not so much to do in the town and little choice of place to eat and…Feb 20, 2019

Heritage Hotel Hallstatt

from £192
  • Deluxe Double Room (Lake View, German Twin Beds)
  • Junior Suite (German Twin Beds)
  • Superior Suite (Market View, German Twin Beds)
  • Standard Double Room (German Twin Beds)
  • Superior Double Room (Lake View, German Twin Beds)
  • Family Suite (Heritage.Family)

What’s around Heritage Hotel Hallstatt

Landmarks

  • Hallstatt Lake - 1-minute walk
  • Hallstatt Bone House - 1-minute walk
  • Parish of the Assumption - 1-minute walk
  • Hallstatt Central Square - 1-minute walk
  • Hallstatt Museum - 2-minute walk
  • Hallstatt Salt Mines - 11-minute walk
  • Hallstatt Skywalk - 21-minute walk
  • Dachstein Krippenstein - 43-minute walk

Getting around

  • Salzburg (SZG-W.A. Mozart) 57-min drive
  • Hallstatt Station 13-min drive
  • Bad Ischl Station 19-min drive
  • Bad Ischl Mitterweissenbach Station 21-min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:00 AM - 9:30 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Electric vehicle charging point on site

  • Off-site parking nearby (EUR 15 per night)

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Sauna
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snowshoeing nearby
Working away
  • Conference space
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 3
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Czech
  • English
  • French
  • German
  • Hungarian
  • Spanish

In the room

Home comforts
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Heritage Hotel Hallstatt’s small print

Also known as

  • Heritage Hotel Hallstatt
  • Heritage Hallstatt
  • Heritage Hotel Hallstatt Hotel
  • Heritage Hotel Hallstatt Hallstatt
  • Heritage Hotel Hallstatt Hotel Hallstatt
  • Heritage Hotel Hallstatt Hotel
  • Heritage Hotel Hallstatt Hallstatt
  • Heritage Hotel Hallstatt Hotel Hallstatt

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 85
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 6 to 15 years old)

Optional extras

Parking is available nearby and costs EUR 15 per night

Local area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heritage Hotel Hallstatt

  • Does Heritage Hotel Hallstatt offer free cancellation for a full refund?
    Yes, Heritage Hotel Hallstatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Heritage Hotel Hallstatt currently open?
    This property is closed from 14 February 2021 to 15 April 2021 (dates subject to change).
  • Are pets allowed at Heritage Hotel Hallstatt?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Heritage Hotel Hallstatt?
    You can check in from 3 PM - 9:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Heritage Hotel Hallstatt?
    Yes, there's an on-site restaurant.
  • What is there to do at Heritage Hotel Hallstatt and nearby?
    During the winter, enjoy nearby recreation such as cross-country skiing and sledging, and return when the snow melts for hiking. Enjoy amenities such as a sauna and a garden.

Recent reviews

Very good 8.4 From 215 reviews

Poor 2.0
This hotel is not children friendly. They charged too much for 2 children with no upgraded room and incomplete room amenities such as shampoo and body wash. Workers were working in mid-day. It was very inconvenient. The staff were not friendly. I will not stay in this hotel for next and will not recommend it
gb2 night trip
Very good 8.0
Room has fantastic view of the lake
The room’s view was spectacular. The hotel room was also comfortable and we love the balcony. We didn’t like the breakfast so we were better off eating out.
Wanderlust, gb1 night trip
Very good 8.0
Very nice hotel with a stunning location
We would have given it 5-star but while we were there it was Oktoberfest in the hotel so it was very noisy and the normal menu was substituted with a very poor snack time menu. We thought we should have been forewarned about it.
Neil, gb1 night romance trip
Very good 8.0
I stayed for two nights.
Overall its a pleasant enough Hotel if a little expensive but it is what it is. Just two gripes, Breakfast. At 34 Euros for two, the Buffet is poor and most of the "leftover" food is recycled for the next day. I have 27 years Catering experience to endorse that comment and it can be corrected simply especially at that price. The other gripe unnecessary and not listed garnish on the Restaurant food. The food was GREAT and did not need the heavy sprinkling of beetroot all over it !! Be proud of your food and throw out the TV Chef bits, its good.
Brian, gb2 night trip
Exceptional 10.0
Best Hotel in Hallstatt Ever
Location:middle town right to the church BF:Excellent varieties of quality food and beverage Room:4 beds family room in big and comfortable with lake view Nearby:because it is in the middle. nearest supermarket takes 15 minutes walk Staff :Overall good service but some works like machine (shows less hospitality) Concern = tourist by cars cannot drive directly into hotel to check in. Check in is complicated, you have to park your vehicle at Parking P1. then parking officer at garage will arrange Hallstatt free shuttle van right to hotel. Check out is the same process by front desk call (appointment) with your parking ticket verify to shuttle bus driver. Your ride is free only in and out (2 times.) Parking ticket paid at vending machine at "hotel guest" button for cheaper fare. Tourist by train has to take boat ride from train station to Hallstatt Pier (in front of this hotel) very convenience. Hotel should clarify check in by car process to customer via advertising. I have to ask Hallstatt resident during walk into town. Thank god I met nice gentleman with English.
Paulchai, gb1 night family trip
Very good 8.0
Nice room with stunning view but terrible service
I was in a junior suite with balcony facing the lake view. Nice and comfy room. But the maid didn't filled the shower ger for me on both shower stall and bath tub. I informed the staff at the check out but she disn't seeed to care.
varavadee, gb1 night trip
Exceptional 10.0
Incredible location and restaurant. The hotel is literally the first building once you get off the ferry, making it incredibly convenient to get to and from. Hallstatt is very small to begin with, so everything is walkable. But this hotel is right in the middle of it. Rooms are very nice, large, and comfortable. The restaurant has a great menu and high quality food. We will definitely stay here again next time we are in Hallstatt.
us2 night family trip
Very good 8.0
Great location on the water and looking out on the lake. Rooms are updated and comfortable. Service is pleasant and attentive. Food is solid.
us2 night family trip
Very good 8.0
With a panoramic view of the lake
We really love the place.
ph1 night trip
Very good 8.0
We had to walk to our room through the city. It wasn’t part of the main hotel building. If you’d like to be in the main hotel building I’d recommend making a request (this wasn’t mentioned anywhere during the booking). However, our room was very clean and in a unique older looking building which was renovated for extra hotel rooms. It was nice but a little inconvenient since we had to walk back to the hotel to take advantage of its services. Also, staff didn’t mention that you needed a reservation to eat dinner in the hotel restaurant. When we showed up around 6h30 we were turned away even though we were hotel guests (and there was plenty of room for us to eat there at the time). We had a lot of difficulty finding something to eat in town that could accommodate our group. Many restaurants were already closed down at that time because it’s “off season” for tourism there (February). All in all, very clean and nicely renovated hotel that can accommodate large groups. However, additional information during the booking should be provided about room location and staff need to mention that reservations are needed for the restaurant. We had a nice stay, but could’ve been better.
Lionel, ca1 night romance trip

Heritage Hotel Hallstatt