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All properties in Queretaro, Queretaro, Mexico

Crowne Plaza Queretaro

4-star hotel in Queretaro with outdoor pool and restaurant

  • Free WiFi and free parking
From
£77

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Anillo Vial li Fray Junipero Serra 1550, Queretaro, 76140, QRO, Mexico
8.8.Fabulous.
  • We enjoyed staying at this hotel, and the staff, restaurant, city views, room, all…

    Mar 14, 2019

  • HERE IS THE THING: THE CROWNE PLAZA IS CURRENTLY UNDER RENOVATION AND IT HAS BEEN LIKE…

    Aug 25, 2021

See all 123 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 139 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Free airport shuttle

    For families

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • Centro Histórico - 14-minute walk
    • Plaza del Parque Shopping Mall - 18-minute walk
    • Plaza Boulevares Shopping Mall - 19-minute walk
    • Marista University of Queretaro - 37-minute walk
    • Aqueduct of Santiago de Queretaro - 41-minute walk
    • Querétaro Old Train Station - 43-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking, City View
    • Executive Room, 2 Double Beds, Non Smoking
    • Room, 2 Double Beds, Non Smoking, City View
    • Suite, 1 King Bed, Non Smoking, View (Inner View)
    • Suite, 1 King Bed, Non Smoking, City View
    • Room, 1 King Bed, Non Smoking (Feature)
    • Room, 2 Double Beds, Non Smoking (Feature)
    • Deluxe Room
    • Junior Suite, 2 Double Beds, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
    • Executive Suite, Non Smoking
    • Standard Room

    What’s around

    Landmarks

    • Centro Histórico - 14-minute walk
    • Plaza del Parque Shopping Mall - 18-minute walk
    • Plaza Boulevares Shopping Mall - 19-minute walk
    • Marista University of Queretaro - 37-minute walk
    • Aqueduct of Santiago de Queretaro - 41-minute walk
    • Querétaro Old Train Station - 43-minute walk
    • Temple of Santa Cruz - 2.4 mi / 3.8 km
    • Convent and Temple of Santa Cruz - 2.5 mi / 4.1 km
    • Theater of the Republic - 2.6 mi / 4.1 km
    • Monument to the Corregidora - 2.6 mi / 4.2 km
    • Ignacio Mena Rosales House of Culture - 2.6 mi / 4.2 km

    Getting around

    • Queretaro, Queretaro (QRO-Queretaro Intl.) 28-min drive
    • Free airport shuttle
    map
    See on map
    Anillo Vial li Fray Junipero Serra 1550, Queretaro, 76140, QRO, Mexico

    At a glance

    Hotel size

    • This hotel has 139 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3 PM-noon
    • Check-out time is 1 PM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle from 4:00 AM to 4:30 PM

    Parking

    • Free on-site self-parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Outdoor pool
    • 24-hour fitness facilities
    • Spa tub
    • Sauna

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 112711
    • Conference space size (meters) - 10475
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers: 1
    • Lift
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Hair dryer

    Be entertained

    • 50-inch TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Il Dominio – This restaurant serves breakfast, lunch and dinner.

    Fees & policies

    Optional extras

    • Breakfast costs between MXN 175 and MXN 195 per person (approximately)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for MXN 200.0 per night
    • Babysitting/childcare is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Crowne Plaza Queretaro Hotel
    • Crowne Plaza Queretaro Hotel
    • Crowne Plaza Queretaro Queretaro
    • Crowne Plaza Queretaro an IHG Hotel
    • Crowne Plaza Queretaro Hotel Queretaro
    • Crowne Plaza Queretaro
    • Crowne Plaza Queretaro Diamante Hotel Queretaro
    • Crowne Plaza Queretaro Hotel
    • Crowne Plaza Queretaro Queretaro
    • Crowne Plaza Queretaro an IHG Hotel
    • Crowne Plaza Queretaro Hotel Queretaro

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Crowne Plaza Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3 PM - noon. Check-out time is 1 PM.
    • Yes, there's an on-site restaurant, Il Dominio. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include La Aceituna (2 mi), Chinito Wings (2.2 mi) and Mara & Co (2.6 mi).
    • Yes, a free airport shuttle is available from 4:00 AM to 4:30 PM at scheduled times.
    • Crowne Plaza Queretaro has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
    8.8.Fabulous.
    • 8.0.Very good

      Muy agradable estancia

      Me agradó la ubicación, comodidad, limpieza, y condición general de la habitación. Además tienen una vista sensacional de la ciudad.

      John T, 2 night trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent service

      Excellent service, very kind all the staff. The breakfast buffet is excellent with a lot of choices. Quesadillas were marvelous. The room was clean and with a lot of space.

      Vanessa, 2 night family trip, Mar 12, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location, 30 minutes to the airport, 15 minutes to Downtown Queretaro, 5 to 10 minutes to the main highways. Beautiful, spectacular view of the city and surroundings. Breakfast/brunch at the restaurant was great, excellent service, excellent prices: Full buffett for ~$14 USD, a la carte items anywhere between $5 and $10 USD. Sunday brunch was really good. Rooms are large and well appointed, 65" TV, desk, nice bathrooms, lockbox, hair dryer, iron and ironing board. Could not hear the neighboring rooms at all. The pool is nice, but small. Did I mention a beautiful view? The only negative, more an inconvenience than a demerit, is that if you have prepaid through an online agency like Expedia or Orbitz, they need to put a credit hold on your card (what US hotels call "For Incidentals"), but sometimes they forget to do so at check-in, and that creates a glitch at the restaurant because they do not have an account to charge your bill. No big deal, other than having to go to the desk and get them to open an "Incidentals" account. Visiting downtown and nearby Peña de Bernal, Tequisquiapan, San Miguel de Allende are all a must, all beautiful places. Downtown is best reached by Uber or taxi, as finding parking on the narrow cobblestone streets is a challenge, but there are lots of hip boutiques, breweries and restaurants to make the trip worth.

      Jaime&Laura, 6 night family trip, Mar 11, 2020

      Verified Orbitz guest review

    • 8.0.Very good

      This hotel is built off a cliff with awesome views of the city, sunsets are great. The building is well kept, the hotel is clean and the staff is the best. Only thing is that to get to restaurants, shopping, etc, one has to take a car.

      2 night business trip, Feb 6, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Good for business travel

      Good quality hotel. Has all amenities for business travel.

      3 night business trip, Feb 5, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Excellent room service, restaurant and staff. Room bathroom doors old and you don’t rally have privacy

      4 night romance trip, Oct 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excelldnt view.......... . ... ... ...

      Rabi, 3 night trip, Oct 7, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Nice enough with great views.

      The room was nice and clean enough but the bed was very hard and a bit uncomfortable.

      AMY, 1 night trip, Jul 31, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel in the middle of nowhere

      Maria Gabriela, 2 night business trip, May 26, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      I was not able to get the room that I paid a premium for, which was a king-size bed, executive suite. I had to wait three hours for a standard room. Also, sent shirts for dry cleaning, and they were not delivered. They had misplaced them and final found them minutes before checking out at the end of my week long stay. Service is all around bad, I liked, however, the restaurant's food selection and their service at the restaurant.

      4 night trip, Mar 18, 2019

      Verified Expedia guest review

    See all 123 reviews