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Hotel Diana

Property class: 2
Hot springs hotel with bar/lounge, connected to a railway/underground station, near Piazza Napoleone

Choose dates to view prices

Experience the essence of Italy at Hotel Diana, where a warm welcome awaits near Piazza Napoleone. Stroll to nearby Guinigi Tower or unwind with a drink in the bar while staying connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Self parking
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • In-room climate control (air conditioning)
The current price is £75
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

A hotel room with a large bed, a desk with a chair, a window with curtains, a wall with a floral pattern, and a small table with a vase.

Triple Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Camera Doppia

A room with a green door leading to a bathroom, a bed with a quilted cover, and a wall with a floral pattern.

Camera Doppia

9.4 out of 10
Exceptional
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Camera Doppia in Depandance

A hotel room with a bed, a chair, a television, and a decorative wall piece.

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Camera singola con letto francese in Depandance

A hotel room with a bed, a nightstand with a lamp, a tray with breakfast items, and a painting of a historical building.

Camera singola con letto francese in Depandance

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Front of property
San Luca Palace Hotel
Lucca Historical Center
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Parking available
9.6 out of 10, Exceptional, 470 reviews
The price is £100
includes taxes & fees
26 Aug - 27 Aug
San Luca Palace Hotel
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About the area

Map
Via della Dogana 9, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 1 min walk - 0.1 km
  • Cathedral of St Martin - 2 min walk - 0.2 km
  • Piazza Napoleone - 3 min walk - 0.3 km
  • Guinigi Tower - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 36 min drive
  • Lucca Station - 7 min walk
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Nozzano Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fuori di Piazza - ‬3 min walk
  • ‪Buca di Sant'Antonio - ‬7 min walk
  • ‪Caffe Casali - ‬5 min walk
  • ‪Caffetteria La Colonna - ‬6 min walk
  • ‪Da Ciacco - ‬4 min walk

About this property

Hotel Diana

  • Hotel Diana offers a great location, putting you within a short 10-minute walk of Piazza Napoleone and Piazza dell'Anfiteatro. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Guinigi Tower and Puccini Museum are within a short 10-minute walk. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • The check-in location differs from the property location; go to: [Hotel San Martino]
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (EUR 22 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No alcohol served on site
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Hot springs nearby
  • Winery tours nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 22-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (return. Maximum occupancy 6)

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 15.0 per day
  • Airport shuttle service for children costs EUR 80 (return)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Parking

  • Uncovered self-parking costs EUR 22 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 01910090461
Property Registration Number IT046017A14C6CZ9Q3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Diana?

Yes. Self-parking costs EUR 22 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Diana?

Yes, an airport shuttle is available. The charge is EUR 80 per vehicle return.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Diana and nearby?

Have fun with nearby activities such as hiking and horse riding, and practise your swing on the nearby golf course. Additional recreation nearby includes hot springs.

What's the area around Hotel Diana like?

Hotel Diana is in Lucca Historical Center, a short 7-minute walk from Lucca Station and 3 minutes' walk from Piazza Napoleone.

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Reviews

Hotel Diana Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Popular mentions

Location
Service staff
Room
Bed
Train station

Reviews

Verified review

10/10 Exceptional

Very nice little hotel in a great location. Wonderful staff.
Richard, 1-night trip
Verified review

10/10 Exceptional

Great stay. Amazing staff, great location
carmen, 1-night trip
Verified review

10/10 Exceptional

The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Debra, 1-night trip
Verified review

8/10 Very good

Great location and nice staff.

Great location midway between station and Duomo. Very clean plus helpful staff.
Peter, 1-night trip
Verified review

10/10 Exceptional

Very friendly staff
Pedro, 1-night trip
Verified review

10/10 Exceptional

Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Timothy, 1-night trip
Verified review

10/10 Exceptional

The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Eleanor, 1-night trip
Verified review

10/10 Exceptional

Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.
VICTORIA, 1-night trip
Verified review

10/10 Exceptional

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Peter, 1-night trip
Verified review

10/10 Exceptional

I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Terry, 1-night trip
Verified review

10/10 Exceptional

I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Alison, 1-night trip
Verified review

10/10 Exceptional

Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Tim, 3-night trip
Verified review

8/10 Very good

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Andrew, 2-night trip
Verified review

8/10 Very good

A 2 Day Stay in Lucca

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy
Patrick, 2-night trip
Verified review

10/10 Exceptional

Great place to stay in Lucca

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Francis, 1-night trip
Verified review

10/10 Exceptional

Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Charlie, 4-night trip
Verified review

10/10 Exceptional

Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Mary, 2-night trip
Verified review

10/10 Exceptional

Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Jason, 2-night trip
Verified review

8/10 Very good

The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Robin, 2-night trip
Verified review

10/10 Exceptional

One of the Best hotels in Lucca!

The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
James, 4-night trip
Verified review

10/10 Exceptional

Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
Karen, 1-night trip
Verified review

10/10 Exceptional

This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Kevin, 1-night trip
Verified review

10/10 Exceptional

The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed. The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.
David, 3-night trip
Verified review

10/10 Exceptional

Great and easy stay
Aleksander Vikan, 1-night trip
Verified review

10/10 Exceptional

Great hotel!!!
Sue, 3-night trip