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JW Marriott Indianapolis

4-star hotel with 2 restaurants, connected to the convention centre, near Indiana Convention Center

  • Free WiFi in the lobby
From
£167

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  • Lobby
  • Exterior
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1 / 53Lobby
10 S West Street, Indianapolis, 46204, IN, United States of America
8.8.Fabulous.
  • it was great, the staff was on top of it, kind, helpful, good attitude, i enjoyed it

    Aug 10, 2018

  • Excellent place to stay. Will be going back in future trips.

    Jul 31, 2021

See all 770 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 1005 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Indianapolis
  • Indiana Convention Center - 7-minute walk
  • Indiana University-Purdue University Indianapolis - 7-minute walk
  • Lucas Oil Stadium - 11-minute walk
  • Indianapolis Zoo - 15-minute walk
  • Bankers Life Fieldhouse - 16-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (High Floor)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Corner
  • Room, 1 King Bed, Non Smoking, View (Skyline View)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, View

What’s around

Landmarks

  • In Downtown Indianapolis
  • Indiana Convention Center - 7-minute walk
  • Indiana University-Purdue University Indianapolis - 7-minute walk
  • Lucas Oil Stadium - 11-minute walk
  • Indianapolis Zoo - 15-minute walk
  • Bankers Life Fieldhouse - 16-minute walk
  • Circle Center Mall - 10-minute walk
  • Murat Center - 25-minute walk
  • Indiana State Museum - 1-minute walk
  • White River State Park - 1-minute walk
  • Eiteljorg Museum of American Indians and Western Art - 2-minute walk

Getting around

  • Indianapolis International Airport (IND) 18-min drive
  • Indianapolis Station 15-min walk
Profile: Downtown Indianapolis

Profile: Downtown Indianapolis

Downtown Indianapolis is acclaimed for its sports and entertainment, and visitors here can explore Bankers Life Fieldhouse and Lucas Oil Stadium. This artistic neighbourhood in Indianapolis is well known for its museums, monuments and live music.

Appreciated for its art, this neighbourhood's cultural attractions include Indiana Historical Society and Colonel Eli Lilly Civil War Museum. Noteworthy local college campuses include Indiana University-Purdue University Indianapolis.

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10 S West Street, Indianapolis, 46204, IN, United States of America

At a glance

Hotel size

  • This hotel has 1,005 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (USD 47 per day; includes in/out privileges)
  • On-site valet parking (USD 52 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Use of nearby fitness centre (discount)

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bath with shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Starbucks – This coffee shop serves breakfast and lunch.

High Velocity – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

OP Italian – This fine-dining restaurant specialises in Italian cuisine and only serves breakfast. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Small print

Also known as

  • JW Marriott Indianapolis Hotel
  • JW Marriott Indianapolis Indianapolis
  • JW Marriott Indianapolis Hotel Indianapolis
  • JW Marriott Indianapolis
  • Jw Marriott Indianapolis Hotel Indianapolis
  • JW Marriott Indianapolis Hotel
  • JW Marriott Indianapolis Indianapolis
  • JW Marriott Indianapolis Hotel Indianapolis
  • JW Marriott Indianapolis Hotel

Optional extras

Self-parking costs USD 47 per day with in/out privileges

Valet parking costs USD 52 per day

Rollaway beds are available for USD 25.0 per day

Breakfast costs between USD 8 and USD 23 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JW Marriott Indianapolis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 47 per day. Valet parking costs USD 52 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring American cuisine. Nearby restaurants include Loughmiller's Pub & Eatery (5-min walk), Cafe Patachou (7-min walk) and The Eagle's Nest Restaurant (8-min walk).
  • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes segway hire. Enjoy amenities such as 3 bars and a 24-hour fitness centre.
8.8.Fabulous.
  • 10.0.Exceptional

    10/10 recommended!

    Definitely recommend this hotel! 10/10 rating! It's sleek looking, and clean! The view overlooking the city from our room was phenomenal! Staff was friendly and very cordial!

    Casey, 1 night family trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Absolutely awesome hotel!

    Mary, 1 night business trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!

    Nothing but excellent things to say! We will definitely be returning!

    John, 1 night trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Okay but had some issues.

    The JW Marriott is a beautiful hotel. The rooms were nice, lobby area clean, and for the most part service was great. However, the hotel is extremely busy and they do not have the staff needed to support all areas which could be due to the current world we are in. The parking circle is a nightmare on a busy weekend. Not enough valet attendants, not enough space to unload, and not enough space to accommodate demand. We heard attendants turning away people asking to valet because they did not have enough attendants or space. The wait to receive your car was also 15-20 minutes so factor that into time needed to get to your destination. I also had an issue with the refrigerator in my room which was not resolved during my stay. It did not work, the tech never came to the room, and they were not able to replace it. I ended up purchasing a cooler and refilling it with ice to keep my necessary medications cold. The milk i had for my 12 month old niece expired before we realized there was an issue. Also important to note, ice is only available on the 2nd floor. With a 30 story building, that was quite inconvenient. Overall the stay wasn't terrible, but I would probably decline to stay there again especially for the price we paid for the weekend and the issues we faced.

    Daesha, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel! Our view was amazing being in a corner room! The parking garage for the hotel is very convenient.

    Elizabeth, 1 night trip with friends, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice accommodations and extremely friendly staff. I had such a good experience I wanted to stay longer.

    Eric, 3 night business trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay! Best valet crew around especially Corey! On-site dining is also wonderful!!

    Megan, 3 night family trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic Stay

    We had a fantastic stay at the JW Marriott! It was a great location to celebrate our anniversary. The hotel was hosting a major conference at the same time, but the service and overall environment of the hotel was not at all effected. We had a room on the top floor overlooking the city. This was our second time visiting the hotel in about 4 years - we will definitely come back again.

    Valerie, 2 night trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful hotel but parking was too expensive and hard to find a parking spot. It should have been included.

    Julia, 1 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay but Hard Bed.

    The Hotel was great but the bed was uncomfortable and hard.

    Larry, 2 night trip, Jul 9, 2021

    Verified Hotels.com guest review

See all 770 reviews