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Iberostar Paraiso Beach All Inclusive, Playa del Carmen

3.5 stars
Carretera ChetumalPuerto Juarez, Km.309, Playa del CarmenQROO77710Mexico
Excellent4.1 / 5
Cleanliness
Clean
Bar
Bar is awesome
Pool
Great pool
Amenities
Great amenities
149See all 149 Hotels.com reviews
From 4,553 reviewsTripAdvisor Traveller Rating

Iberostar Paraiso Beach All Inclusive, Playa del Carmen

Hotel Info: 020 3027 9803

  • Standard Room
  • Junior Suite
  • Superior Suite, Ocean View (Junior)
  • Junior Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 424 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Hotel Playa Paraiso
  • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach Playa del Carmen
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Playa del Carmen
  • Paraiso Beach
  • Paraiso Beach Iberostar
  • Iberostar Hotel Paraiso Beach

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free breakfast
  • 7 restaurants
  • 5 bars/lounges
  • 4 coffee shops/cafés
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Sensations. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Health club
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Iberostar Paraiso Beach All Inclusive, Playa del Carmen’s small print

Also known as

  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Hotel Playa Paraiso
  • Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach Playa del Carmen
  • Iberostar Paraiso Beach All Inclusive
  • Iberostar Paraiso Beach All Inclusive Playa del Carmen
  • Iberostar Paraiso Beach Playa del Carmen
  • Paraiso Beach
  • Paraiso Beach Iberostar
  • Iberostar Hotel Paraiso Beach

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 149 reviews

Iberostar Paraiso Beach All Inclusive, Playa del Carmen
Excellent4.0 / 5
Nice place.
I stayed here 3 nights at the end of my travels through Central America. The grounds of this resort are beautifull, very well kept, you even find animals roaming around. There is lots of vegetation and greenery- gorgeous. But also lots of mosquitos. The people working here are very nice and friendly- you can tell they work hard, and they always have a smile on their face. The ocean is nice, however there is lots of seaweed in the water- the hotel management could look into cleaning it out, at least every other day. The food was great, but a bit inconvenient, as the restaurants were quite far to walk to- this resort is huge!!!! As well the snacks at the beach could be presented nicer. They do have an ice cream parlour at the main pool and at the beech- nice. However it would be nice to have a snack bar at the main pool as well, and an access to a coffee bar near the main pool- the restaurants are a bit to walk to.
3 night trip
Iberostar Paraiso Beach All Inclusive, Playa del Carmen
Excellent4.0 / 5
Really great staff
Fun pool environment
4 night family trip
Iberostar Paraiso Beach All Inclusive, Playa del Carmen
Fair2.0 / 5
Incompetence
Ants and mosquitos in bedrooms, air conditioner didn't cool enough, old uncomfortable beds, bad food. The pools and beach were nice enough, but the biggest kicker was that we were going to a wedding at a sister hotel, and despite us inquiring multiple times in advance, they still were incapable of "getting permission" for us to attend the wedding, which resulted in us missing the service. Given the amount paid for what we received, definitely not worth it.
3 night romance trip
Iberostar Paraiso Beach All Inclusive, Playa del Carmen
Good3.0 / 5
iberostar less than 5 star
room air conditioning wasn't very cool and shut off with no motion in the room, even at night. ice makers didn't work. staff was polite. room was kept clean
5 night family trip

See all reviews

Iberostar Paraiso Beach All Inclusive, Playa del Carmen

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