Located near a train station, Best Western Urban Hotel is a great choice for a stay in Lille. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this Baroque hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Porte de Valenciennes Station is 5 minutes and Lille Grand Palais Station is 11 minutes.
Located near a train station, Best Western Urban Hotel is a great choice for a stay in Lille. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this Baroque hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Porte de Valenciennes Station is 5 minutes and Lille Grand Palais Station is 11 minutes.
At a glance
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Hotel size
40 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (1 total, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site parking only available on request
Free secured on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Baroque architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Step-free path to entrance
Room amenities
Be entertained
80-cm flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Travel cot
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
On-site venue – This café only serves breakfast. Open select days.
ROCOCO BAR & RESTO – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 8 for children
Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille
Frequently asked questions
Are pets allowed at Best Western Urban Hotel ?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Urban Hotel ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Urban Hotel ?
Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Urban Hotel ?
No, this hotel doesn't have a casino, but Casino Barriere Lille (4-min drive) is nearby.
What is there to do at Best Western Urban Hotel and nearby?
Best Western Urban Hotel has a garden.
Are there restaurants at or near Best Western Urban Hotel ?
Yes, there's an on-site restaurant that offers French cuisine.
What's the area around Best Western Urban Hotel like?
Best Western Urban Hotel is in Lille-Moulins, a short 5-minute walk from Porte de Valenciennes Station and 13 minutes' walk from Porte de Paris.
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