Guests
All properties in Benidorm, Valencian Community, Spain

Hotel Helios Benidorm

3-star hotel in Benidorm with spa and outdoor pool

  • Free WiFi
From
£43

Image gallery

  • Premium Double Room, Balcony, Pool View - Guest Room
  • Premium Double Room, Balcony, Pool View - Guest Room
  • Lobby
  • Pool
  • Premium Double Room, Balcony, Pool View - Guest Room
Premium Double Room, Balcony, Pool View - Guest Room. Image 1 of 45.
1 / 45Premium Double Room, Balcony, Pool View - Guest Room
Avenida Filipinas, 12, Benidorm, 3500, Alicante, Spain
9.2.Superb.
  • The air con didn't work which wasn't very nice as it was really warm. Could do with a…

    Sep 18, 2021

  • Love hotel, nice pool area

    Sep 17, 2021

See all 402 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 282 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Casino Mediterraneo Benidorm - 10-minute walk
  • Benidorm Palace - 16-minute walk
  • L'Aiguera Park - 18-minute walk
  • Avenida Martinez Alejos - 19-minute walk
  • Benidorm City Hall - 19-minute walk
  • Sierra Helada National Park - 20-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Balcony
  • Single Room, Balcony
  • Double Room, Balcony, Pool View
  • Triple Room, Balcony (2 adults + 1 child)
  • Premium Double Room, Balcony, Pool View
  • Double Room, Accessible, Balcony
  • Double Room Single Use, Accessible, Balcony

What’s around

Landmarks

  • Casino Mediterraneo Benidorm - 10-minute walk
  • Benidorm Palace - 16-minute walk
  • L'Aiguera Park - 18-minute walk
  • Avenida Martinez Alejos - 19-minute walk
  • Benidorm City Hall - 19-minute walk
  • Sierra Helada National Park - 20-minute walk
  • Placa del Castell - 22-minute walk
  • Church of San Jaime and Santa Ana - 22-minute walk
  • Elche Park - 23-minute walk
  • Balcony of the Mediterranean - 23-minute walk
  • Malpas Beach - 1.2 mi / 1.9 km

Getting around

  • Alicante (ALC-Alicante Intl.) 38-min drive
  • La Vila Joiosa Tram Station 12-min drive
  • Benidorm Tram Station 30-min walk
map
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Avenida Filipinas, 12, Benidorm, 3500, Alicante, Spain

At a glance

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • 24-hours off-site parking within 656 ft (EUR 10 per night)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Dutch
  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

SPA has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.50 for children (approximately)
  • Safes in guest rooms can be used for EUR 3 per day

ParkingPay at property

  • Self-parking costs EUR 13 per day
  • Parking is available nearby and costs EUR 10 per night (656 ft away; open 24 hours)

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property uses wind, solar and geothermal energy.

This property accepts major credit cards, Visa, Mastercard and cash.

Also known as

  • Hotel Helios Benidorm
  • Hotel Helios Benidorm Benidorm
  • Hotel Helios Benidorm Hotel Benidorm
  • Hotel Helios
  • Helios Benidorm
  • Helios Hotel Benidorm
  • Hotel Helios Benidorm Hotel
  • Hotel Helios Benidorm Benidorm
  • Hotel Helios Benidorm Hotel Benidorm
  • Hotel Helios
  • Hotel Helios Benidorm Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Helios Benidorm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 13 per day. Parking spaces may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there's an on-site restaurant. Nearby restaurants include Bar Mallorca (3-min walk), Country Ribs (4-min walk) and Uncle Ped's (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (10-min walk) is nearby.
  • Hotel Helios Benidorm has a spa and an outdoor pool, as well as a Turkish bath and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Great stay

    Great hotel, location, staff & service was excellent

    Hayley, 5 night trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We was there for a 3 day break as we are staying with my farther in calpe so really enjoyed the hotel

    Howard, 3 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel rooms really clean and staff really friendly

    Darren, 4 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    Great location close to many bars & restaurants. nice pool. overall great place to stay. just off the main strip but far enough away for it to be quiet

    Raymond, 5 night trip with friends, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lads trip

    Went on hol with mates for a few days, reallh good hotel, would definitely use it again

    damian, 3 night trip with friends, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect - been loads of times. Central, spotless and friendly staff 👍

    4 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The manager is the fun police

    They wouldn’t allow any fun. Don’t go with friends

    james, 3 night trip with friends, Aug 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good but beware if you need parking facilities

    Overall we enjoyed our stay at helios. The hotel is clean, in a good location and the facilities are nice. Only downside was the free parking was full when we arrived which left us having to find a public space in town - not an easy task in august which left is with a 15 minute walk to the hotel with bags etc. Next time sadly id look elsewhere to make sure parking is available

    Luke, 1 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2nd Visit and loved it again!

    Second stay at the Helios and loved it as much as the first. This time we went half board and have to say the food was excellent. None of the dishes were repeated in the 5 days we were there, so plenty of choice each night. System in the restaurant due to COVID restrictions struggled a bit during breakfast resulting in queues - but considering not too bad. Everywhere was sanitised well including pool area. The location of the hotel is excellent - quick walk to the beach and all the ameneties, but far enough out to be quiet. We parked up near the hospital and walked down with our cases. All in all a great hotel at a great price.

    Lewis Darren, 5 night trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was good good location helpful staff stay half board waiters served your food no touching 2m distance very clean hotel would recomend

    Lee, 8 night trip, Jul 30, 2021

    Verified Hotels.com guest review

See all 402 reviews