Smelly reception (lingering/ancient deep fried food smell); no free parking availble altough guaranteed on our booking (restricted availability was listed in the 'small prints' notes on booking.com but not on the hotel.com site that we used - we had to pay 10 £ for one night in a nearby parking space) and reverberating (not so good) live music from a loudy private party playing until at least 23:00 (not terribly late but we were tired). I'm glad ours was a deluxe double room (if it was) - I do not think we would have fit into a regular one. Scant amenities. One towel per person: I realize this is an English touristy hotels feature, but inconvenient. We were kindly given ONE extra towel upon request. Sad continental buffet breakfast, but eggs very well done to order (we weren't very hungry, so we didn't go for traditional breakfast).