When visiting Almaty, Holiday Inn ALMATY by IHG is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Glasshouse, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences at this luxurious hotel include sofa beds and fridges. Fellow travellers love the helpful staff.
National Museum of Kazakhstan - 10 min walk - 0.9 km
Republic Square - 12 min walk - 1.1 km
Kazakhstan Independence Monument - 12 min walk - 1.1 km
Dostyk Plaza - 17 min walk - 1.5 km
Almaty Central Stadium - 2 min drive - 1.6 km
Getting around
Almaty (ALA-Almaty Intl.) - 34 min drive
Almaty Station - 14 min drive
Restaurants
Lavka by Proshenkkov - 12 min walk
Sashimi Club By Kingfisher - 8 min walk
Arabica Coffee & Kitchen - 5 min walk
Starbucks - 7 min walk
Пхали-Хинкали - 8 min walk
About this property
Holiday Inn ALMATY by IHG
When visiting Almaty, Holiday Inn ALMATY by IHG is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Glasshouse, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences at this luxurious hotel include sofa beds and fridges. Fellow travellers love the helpful staff.
At a glance
Hotel size
227 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Computer station
Conference centre (7952 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Shopping centre on-site
Bicycle parking
Some profits reinvested in community and sustainability
Uses some LED lighting
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Sofa bed
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Special features
Dining
Glasshouse – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 9860 for adults and KZT 5000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 20 February 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
Selected guestrooms
Guests will have access to the following alternative facilities during the renovation:
Business facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Pets
Service animals exempt from fees
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel
Frequently asked questions
Does Holiday Inn ALMATY by IHG offer free cancellation for a full refund?
Yes, Holiday Inn ALMATY by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn ALMATY by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn ALMATY by IHG?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Holiday Inn ALMATY by IHG?
Check-in start time: 2 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn ALMATY by IHG?
No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.
What is there to do at Holiday Inn ALMATY by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn ALMATY by IHG?
Yes, Glasshouse offers international cuisine.
What's the area around Holiday Inn ALMATY by IHG like?
Holiday Inn ALMATY by IHG is in Bostandyk District, a short 12-minute walk from National Museum of Kazakhstan and 12 minutes' walk from Kazakhstan Independence Monument.
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