Papaya Playa Project

4.0 star property
Upmarket beachfront hotel with spa, near Tulum Beach

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Papaya Playa Project

Photo gallery for Papaya Playa Project

Casita Jungle Rooftop Pool | In-room safe, individually decorated, individually furnished
Casa Palapa | In-room safe, individually decorated, individually furnished
Front of property
Casa Palapa | In-room safe, individually decorated, individually furnished
Casa Palma | In-room dining

Overview of Papaya Playa Project

8.0

Very good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free beach cabanas
  • Beach umbrellas
  • Free beach club nearby
  • Beach towels
  • Beach bar
  • Room service
For families
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace

Room options

Casa Palma

  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Coco

  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

Design Loft, 1 King Bed, Private Pool, Ocean View

  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Arena

  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Viento

  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

Casita Ocean View with Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Palapa

  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Cabaña Jungle View 1 Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Cabaña Ocean View 2 Beds

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Casita Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabaña Ocean View 1 Bed

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Casita Jungle with Pool

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

Casita Jungle Rooftop Pool

  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In a national park
  • Tulum Beach - 18 min walk
  • Playa Paraiso - 34 min walk
  • Tulum National Park - 1 min drive
  • Las Palmas Public Beach - 4 min drive
  • Sian Ka'an Biosphere Reserve - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Gran Cenote - 8 min drive
  • Soliman Bay - 25 min drive
  • Xel-Há Park - 18 min drive
  • Dos Ojos Cenote - 29 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Taqueria Honorio - 5 min drive
  • Arca - 5 min drive
  • Antojitos la Chiapaneca - 6 min drive
  • Puro Corazon - 6 min walk
  • Charly's Vegan Tacos - 1 min walk

About this property

Papaya Playa Project

Placing you only a five-minute drive from Tulum Beach, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this upmarket hotel include a nightclub, a beach bar and a terrace.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • On-site extended parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Surfing lessons
  • Evening entertainment
  • Free beach club nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Nightclub

Accessibility

  • In-room accessibility (selected rooms)
  • Upper floors accessible by stairs only
  • 1 steps to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.