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Element New York Times Square West

3.5-star3.5 stars
311 West 39th Street, New York, NY, 10018, United States of America

Pet-friendly aparthotel connected to the convention centre, within walking distance of Madison Square Garden
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 4,998 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Good internet service
Great room
Breakfast is average

Element New York Times Square West

from £114
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Room, 2 Double Beds
  • Studio, 1 King Bed
  • Studio, 1 King Bed, City View
  • Junior Suite, 1 Bedroom
  • Junior Suite, 1 Bedroom, City View

What’s around Element New York Times Square West


  • In Midtown
  • Madison Square Garden (4-minute walk)
  • Times Square (4-minute walk)
  • Bryant Park (9-minute walk)
  • Macy's (10-minute walk)
  • Broadway (10-minute walk)
  • 5th Avenue (12-minute walk)
  • Jacob K. Javits Convention Center (12-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 13-min drive
  • Teterboro, NJ (TEB) 14-min drive
  • Newark, NJ (EWR-Liberty Intl.) 18-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 21-min drive
  • Linden, NJ (LDJ) 25-min drive
  • Caldwell, NJ (CDW-Essex County) 26-min drive
  • New York Penn Station 8-min walk
  • New York W 32nd St. Station 13-min walk
  • New York Grand Central Terminal Station 18-min walk
  • 34 St. - Penn Station 6-min walk
  • Times Sq. - 42 St. Station 6-min walk
  • 42 St. - Bryant Pk. Station 8-min walk

At a glance

Key facts


  • 411 apartments
  • Arranged over 40 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others


  • Pets stay free (dogs and cats only)

  • Up to 50 lb


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business centre
  • Number of meeting rooms - 2
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2010
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe

Element New York Times Square West’s small print

Also known as

  • Element New York Times Square West Aparthotel
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City
  • Element Times Square West Aparthotel
  • Element Times Square West
  • Element Times Square West


Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Self-parking costs USD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 1,269 reviews

Good 6.0
Prepare for a long wait for the lifts!
Prepare for a long wait for the lifts. Three lifts and at 8.30am two of them are being used by housekeeping! Twenty minute wait to get from the 36th floor down to reception. On several occasions we walked down the 36 flights of stairs rather than wasting time waiting for the lift. Then there is the use of paper plates and plastic cups and cutlery at breakfast - very environmentally friendly!! Also be prepared to stand and eat your breakfast (if you can find a space). Not enough seating in the breakfast room.
gbFamily trip
Very good 8.0
Location suited us 100% good rooms.
well equipped room, comfortable bed very good shower. Location suited us 100%. Staff very good. Only the lifts struggle at times to cope with the numbers. Would happily return
Thomas, gbFamily trip
Exceptional 10.0
Great location/price and value
The room was very comfortable clean and had a fully equipped kitchen! For the price, you can’t really get a better room. Would def stay here again
Abhishek, gbBusiness trip
Exceptional 10.0
Fantastic central location
Fantastic place value for money
David, gbOther trip
Very good 8.0
Hotel in good location, but elevators a mager prob
The main problem with the Element Times square is the elevators. The only time all 3 work is in the middle of the night. during the day 1 is locked out for use by the staff. I can take 20 mins to get to the lobby. If your room is in the middle of the hotels 40 floors the only way to get in an elevator is to get in when it goes up and then ride it to the top and then back down. The day we checked out 1 elevator was locked out for staff and 1 was not working leaving 1 for the total use of all hotel guest. It was a night mare trying to get down to the lobby with 4 bags. Probably will not use this hotel again.
Keith, gbOther trip

Element New York Times Square West

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