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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Pelicano Inn

Beach Playa del Carmen hotel with private beach, connected to a shopping centre

  • Free WiFi in the lobby
From
£125

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Beach. Image 1 of 93.
1 / 93Beach
Calle 8 Norte entre 5a Avenida, Playa del Carmen, 77710, QROO, Mexico
7.4.Good.
  • Nice ... easy check in close to everything breakfast was good not included but good

    Dec 22, 2019

  • I first stayed in this hotel in 2003. It was right on the beach. It was reasonably…

    Dec 5, 2019

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 38 guestrooms
    • Daily housekeeping
    • On a private beach
    • Restaurant and bar/lounge
    • Breakfast available
    • Beach umbrellas

    For families

    • Fridge
    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Terrace

    What’s around

    • In Downtown Playa del Carmen
    • Quinta Avenida - 1-minute walk
    • Playa del Carmen Main Beach - 1-minute walk
    • 3D Museum of Wonders - 3-minute walk
    • Calle Corazón - 4-minute walk
    • Central Square - 4-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room - Garden View
    • Standard Room, 2 Double Beds, Oceanfront
    • Standard Room, 2 Double Beds, Ocean View
    • Honeymoon Room with Jacuzzi and Terrace
    • Family Room
    • Standard Room, 2 Double Beds

    What’s around

    Landmarks

    • In Downtown Playa del Carmen
    • Quinta Avenida - 1-minute walk
    • Playa del Carmen Main Beach - 1-minute walk
    • 3D Museum of Wonders - 3-minute walk
    • Calle Corazón - 4-minute walk
    • Central Square - 4-minute walk
    • Nuestra Senora del Carmen Catholic Church - 6-minute walk
    • Yucatek Divers - 7-minute walk
    • Quinta Alegría Shopping Mall - 7-minute walk
    • Mamitas Beach Club - 8-minute walk
    • Playa del Carmen Maritime Terminal - 8-minute walk

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) 51-min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Calle 8 Norte entre 5a Avenida, Playa del Carmen, 77710, QROO, Mexico

    At a glance

    Hotel size

    • This hotel has 38 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Transfers

    • Airport shuttle*

    Parking

    • No on-site parking
    • Off-site parking nearby (USD 36 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Beach bar
    • Room service (during limited hours)

    Things to do

    • On private beach
    • Beach sunloungers
    • Scuba diving nearby
    • Beach umbrellas
    • Beach towels

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 3
    • Year Built – 1990
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Wheelchair-accessible path of travel

    Languages Spoken

    • English
    • French
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Iron/ironing board (on request)

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • 24-inch TV
    • Cable TV channels

    Food and drink

    • Fridge

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of USD 8 for adults and USD 5 for children (approximately)
    • Airport shuttle service is offered for an extra charge

    ParkingPay at property

    • Parking is available nearby and costs USD 36 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    This property does not have lifts.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

    This property accepts Visa, Mastercard and cash.

    Also known as

    • Hotel Pelicano Inn Playa del Carmen
    • Hotel Pelicano Inn
    • Pelicano Playa del Carmen
    • Pelicano Hotel Playa Del Carmen
    • Pelicano Inn Playa Del Carmen
    • Hotel Pelicano Inn Hotel
    • Hotel Pelicano Inn Playa del Carmen
    • Hotel Pelicano Inn Hotel Playa del Carmen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Pelicano Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no on-site parking at Hotel Pelicano Inn.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, there's an on-site restaurant. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include La Famiglia (4-min walk), Blue Lobster (4-min walk) and Dirty Martini Lounge (4-min walk).
    • Yes, an airport shuttle is available.
    • Have fun during the warmer months with activities nearby such as scuba-diving. Enjoy amenities such as a private beach and a garden.
    7.4.Good.
    • 10.0.Exceptional

      Great location, above average everything else

      Hotel layout was interesting in a good way. Room was clean and spacious. Location of the hotel was amazing! Beachfront and pretty close to the bus station. Entrance to the hotel was a little weird, it's a long tunnel in between 2 other establishments. The sign was clearly shown.

      Juan, 2 night trip with friends, Dec 1, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place to stay with amazing views. Food and liquor site. Only thing better that the hotel was the amazing staff. Highly recommend . .

      1 night romance trip, Nov 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location. Very friendly staff. Gracias Hotel Pelicano. Volvere!

      Marisol, 5 night family trip, Jul 2, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      great, but pillows bad smelling and towels olds

      IMELDA, 3 night family trip, Mar 2, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Beach front room was very nice. You can hear the ocean waves. Unfortunately you can also hear the music from the nearby restaurants, although they quieted down during sleep time. Nearby restaurant/bar was nice, have breakfast by the ocean, watching the sun rise. Room was outdated and the privacy curtain was not easy to close. Need to do some updating. Otherwise great location, so close to 5th Ave and walking distance to ADO bus station.

      3 night trip with friends, Jan 1, 2019

      Verified Expedia guest review

    • 6.0.Good

      Great location is a plus since is next to the beach and 5th Ave.

      3 night family trip, Dec 29, 2018

      Verified Expedia guest review

    • 2.0.Poor

      DJ toute ma journée sur la plage merci pour le repos Pas d’eau chaude Le Wifi n’arrive pas jusqu’à la chambre J’ai payé pour un jacuzzi, impossible de le remplir.... Bref à oublier sauf dis tu veux ne pas payer cher. Attention j’avais la suite matrimoniale lol...

      2 night romance trip, Dec 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excelente ubicación y una habitación muy comoda

      Elena, 2 night family trip, Apr 9, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      me gusto que esta en la playa y en la 5 avenida y no me gusto que no tiene tv la regadera en muy malas condiciones sale un chorrito de agua y hace falta una pequeña alberca, un buen restaurante para los alimentos al menos el desayuno.

      arturo, 3 night trip, Mar 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      me ayudo mucho el recepcionista. Es un hotel al que acudo siempre por su relación de precio justo con buen servicio

      1 night trip with friends, Mar 3, 2019

      Verified Expedia guest review

    See all 26 reviews