Guests
All properties in Cartagena, Bolivar, Colombia

Hotel Puertas De Cartagena

City centre hotel in Cartagena

  • Free cooked-to-order breakfast and free WiFi

Property renovations and closures

  • This property is closed from November 26 2020 to February 28 2022 (dates subject to change).

Image gallery

  • Triple Room - Guest Room
  • Triple Room - Guest Room
  • Quadruple Room - Bathroom
  • Quadruple Room - Bathroom
  • Triple Room - Guest Room
Triple Room - Guest Room. Image 1 of 16.
1 / 16Triple Room - Guest Room
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, 130001, Bolivar, Colombia
7.8.Good.
  • Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP…

    Jan 26, 2020

  • Great Location right in the middle of town. Staff was very helpful and supportive

    Oct 15, 2019

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Room service
  • Cruise ship terminal shuttle
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

What’s around

  • In Cartagena Walled City
  • Santo Toribio Church - 1-minute walk
  • Simon Bolivar House and Museum - 2-minute walk
  • University of Cartagena - 2-minute walk
  • Plaza de San Diego - 3-minute walk
  • House of Gabriel Garcia Marquez - 3-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Triple Room
  • Quadruple Room

What’s around

Landmarks

  • In Cartagena Walled City
  • Santo Toribio Church - 1-minute walk
  • Simon Bolivar House and Museum - 2-minute walk
  • University of Cartagena - 2-minute walk
  • Plaza de San Diego - 3-minute walk
  • House of Gabriel Garcia Marquez - 3-minute walk
  • Teatro Heredia - 4-minute walk
  • Centro Comercial La Serrezuela - 5-minute walk
  • Clock Tower - 6-minute walk
  • Puerta del Reloj - 6-minute walk
  • Las Bovedas - 6-minute walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) 8-min drive
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
Profile: Cartagena Walled City

Profile: Cartagena Walled City

Cartagena Walled City is recognised for its museums and live music, and visitors here can see top sights like Clock Tower. This historical neighbourhood in Cartagena is well known for its monuments, parks and cafes.

Appreciated for its entertainment, this neighbourhood's cultural attractions include Simon Bolivar House and Museum and Zenu Gold Museum. Check out popular landmarks such as Coches Square and Puerta del Reloj, and enjoy the area's historical sites.

map
See on map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, 130001, Bolivar, Colombia

At a glance

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Cruise terminal shuttle*

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Room service (during limited hours)
  • Free reception

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2006
  • Garden

Languages Spoken

  • Catalan
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 43-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a nontaxable guest.

Optional extras

  • Shopping centre shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for COP 80000 per stay
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and cash.

Also known as

  • Hotel Puertas Cartagena
  • Puertas De Cartagena Cartagena
  • Hotel Puertas De Cartagena Hotel
  • Hotel Puertas De Cartagena Cartagena
  • Hotel Puertas De Cartagena Hotel Cartagena
  • Hotel Puertas
  • Puertas Cartagena
  • Puertas De Cartagena Cartagena
  • Hotel Puertas De Cartagena Hotel
  • Hotel Puertas De Cartagena Cartagena
  • Hotel Puertas De Cartagena Hotel Cartagena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Puertas De Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 26 November 2020 to 28 February 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Hotel Puertas De Cartagena.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include El Balcón (3-min walk), Juan Valdez (3-min walk) and La Mulata (3-min walk).
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (14-min drive) is nearby.
  • Hotel Puertas De Cartagena has a garden.
7.8.Good.
  • 8.0.Very good

    Central Historic Cartagena

    Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.

    shelley, 3 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very celan, confortable bed, Great location, the breakfast was good

    4 night trip, Aug 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.

    2 night trip with friends, Aug 8, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,

    3 night trip, May 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Everything was fine. Nice staff good location..........

    2 night family trip, Feb 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK

    5 night trip, Feb 17, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Quaint

    Excellent customer service for late night check in.

    Rosa, 1 night romance trip, Jan 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.

    Dean, 4 night trip, Nov 1, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Convenient location a plus but more minuses

    This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.

    5 night romance trip, Oct 2, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable

    Laura, 5 night trip with friends, Mar 4, 2020

    Verified Hotels.com guest review

See all 26 reviews