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The Charm Brighton Boutique Hotel and Spa

Photo gallery for The Charm Brighton Boutique Hotel and Spa

Luxury Double Room, Sea View | View from room
Outdoor spa tub
Outdoor spa tub
Luxury Double Room, Sea View | Premium bedding, in-room safe, desk, iron/ironing board
King Suite, Balcony, Sea View | Premium bedding, in-room safe, desk, iron/ironing board

Overview of The Charm Brighton Boutique Hotel and Spa

The Charm Brighton Boutique Hotel and Spa

5.0 star property
Upmarket B&B in Kemptown with spa

9.4/10 Exceptional

934 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
The price is £72
Price available on 18/12/2022
Map
20-21 New Steine, Brighton, England, BN21PD
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Full-service spa
  • Breakfast available
  • Room service
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Digital TV service
  • Premium bedding
  • Free toiletries
  • Hairdryer

Room options

About this area

What's nearby

  • In Kemptown
  • Brighton Beach - 1 min drive
  • Brighton Marina - 5 min drive

Getting around

  • Gatwick Airport (LGW) - 34 min drive
  • Brighton Station - 20 min walk
  • Brighton (BSH-Brighton Train Station) - 20 min walk
  • Brighton London Road Station - 28 min walk

Restaurants

  • The Bulldog - 2 min walk
  • Camelford Arms - 2 min walk
  • Gelateria De Luca - 2 min walk
  • The Sidewinder - 3 min walk
  • La Capannina - 3 min walk

About this property

The Charm Brighton Boutique Hotel and Spa

Enjoy your visit to Brighton with a stay at The Charm Brighton Boutique Hotel and Spa. Guests can be pampered with massages at the spa. The location and comfortable guest rooms get great marks from fellow travellers.

Languages

English, French, Hungarian, Italian, Romanian, Slovak, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 15 per day)
  • Street parking available

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8 AM–10 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Built in 1800
  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • French
  • Hungarian
  • Italian
  • Romanian
  • Slovak
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a steam room.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15 for adults and GBP 10 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 15.00 (subject to availability)
  • Late check-in between 9:00 PM and 7:00 AM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Spa access is available for an extra charge of GBP 70 per day

Parking

  • Parking is available nearby and costs GBP 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

Frequently asked questions

Does The Charm Brighton Boutique Hotel and Spa offer free cancellation for a full refund?
Yes, The Charm Brighton Boutique Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Charm Brighton Boutique Hotel and Spa?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at The Charm Brighton Boutique Hotel and Spa on 18 Dec 2022 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Charm Brighton Boutique Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Charm Brighton Boutique Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Charm Brighton Boutique Hotel and Spa?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at The Charm Brighton Boutique Hotel and Spa?
You can check in from 3:00 PM - 9:00 PM. There's a charge of GBP 15.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.
What is there to do at The Charm Brighton Boutique Hotel and Spa and nearby?
The Charm Brighton Boutique Hotel and Spa has a spa.
Are there restaurants at or near The Charm Brighton Boutique Hotel and Spa?
Yes. Nearby restaurants include Thewitchez Photo Design Cafe Bar (3-min walk), Purezza (4-min walk) and Twin Pines (4-min walk).
What's the area around The Charm Brighton Boutique Hotel and Spa like?
The Charm Brighton Boutique Hotel and Spa is a short 6-minute walk from Brighton Pier and 7 minutes' walk from Brighton Royal Pavilion. Travellers give top marks for the bed & breakfast's prime location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Tarjei, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Stay
Spent 2 nights in The Charm Hotel, very clean, comfortable, and quiet. Staff very friendly and attentive. Managed to park outside paying on the app £15 for 24 hours. Breakfast plentiful and good. Good location. Would definitely stay again.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really like this place. Rooms are spacious and comfortable. It’s a really good location whilst also being quiet. Didn’t have breakfast but it looked like a nice selection. Beds are really comfy too! Would recommend.
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel
Gorgeous hotel, great location, friendly staff, lovely breakfast, excellent value - what's not to like? Will definitely check availability here first whenever we come to Brighton.
Stuart, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent service, wonderful Brekfast.
Our stay was immediately met with excellent service from reception and information regarding parking which other was easy to obtain and at a relatively acceptable price. Our room was acceptably clean with a beautiful view of the sea, perhaps the only negative here is the malfunctioning fridge. The greates joy of our stay was the incredible Brekfast buffet and options laid on every morning between 08:00 and 10:00. We didn’t unfortunately get to experience the spa but we will definitely be considering staying again.
Ashley, 3-night trip
Verified Hotels.com guest review

2/10 Poor

It was Falsely advertised by Hotels.com. It was advertised as a spa hotel. On arrival no spa to be had no pool no sauna no relaxation as what we expected
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
A friend and I had a great stay. The room was lovely and staff incredibly helpful and friendly. The only minor point was our room was very warm for a November evening and we couldn’t see any Aircon remote. We didn’t say anything during the night so can’t complain. If we had stayed longer, we would have mentioned it.
Kate, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Returning cusomter
Lovlely hotel second time staying there.
Lee, 1-night trip
Verified Hotels.com guest review