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1 room, 2 adults

NH Collection Palacio de Tepa

5-star5 stars
Calle de San Sebastián 2, Madrid, Madrid, 28012, Spain

Luxury hotel with restaurant, near Puerta del Sol
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.2
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Value
Value for money could be better
342See all 342 Hotels.com reviews
From 1,399 reviews

TripAdvisor Traveller Rating

NH Collection Palacio de Tepa

from £174
  • Deluxe Room
  • Deluxe Single Room, 1 Single Bed
  • Junior Suite
  • Premium Room
  • Junior Suite (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Family Room, City View

What’s around NH Collection Palacio de Tepa

Landmarks

  • In Literary Quarter
  • Puerta del Sol (1-minute walk)
  • Puerta del Sol (5-minute walk)
  • Paseo del Prado (8-minute walk)
  • Gran Via Street (9-minute walk)
  • Plaza Mayor (10-minute walk)
  • Museo Nacional Centro de Arte Reina Sofia (11-minute walk)
  • Prado Museum (11-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 22-min drive
  • Madrid Atocha Station 16-min walk
  • Atocha Cercanías Station 17-min walk
  • Madrid Recoletos Station 19-min walk
  • Anton Martin Station 3-min walk
  • Tirso de Molina Station 6-min walk
  • Sol Station 6-min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Meeting rooms
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Built in 2010
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cuchara de Tepa – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

NH Collection Palacio de Tepa’s small print

Also known as

  • NH Collection Palacio Tepa Hotel Madrid
  • Nh Palacio De Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa
  • Nh Palacio De Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 33 per day

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 342 reviews

Exceptional 10.0
Lovely Hotel
Wonderful hotel. Friendly staff. Could not fault. Plan to return in July
Jon, gb1 night romance trip
Exceptional 10.0
a great hotel that suited all our needs
we loved this hotel. The location was perfect, with lots of little bars and restaurant, along with quirky shops in the neighbourhood. And walking distance to the major sites, located between the Prado and Plaza Mayor. The staff were lovely and very helpful and the room was spotless. We opted to look at the next room category up but it was a duplex and we stayed with our original room which was light, airy and large enough for us and all our luggage! Would definitely stay at this hotel again inn Madrid and recommend it to friends.
Susan, gb2 night romance trip
Good 6.0
Unstaffed bar, windowless room
There are two big problems with this hotel. 1. The bar is rarely staffed. If you need to get a drink, you might be facing a ten minute wait. As a result of this, the bar is always empty so it's totally lifeless. 2. My room, and presumably other rooms, had NO OUTSIDE WINDOWS. I slept in a windowless room for two nights, with the resultant strange sleeping pattern that results from having no change in light levels as you get closer to morning.
Michael, gb2 night business trip
Exceptional 10.0
Great hotel to stay when visiting Madrid
The location is great and very well connected to most of key sightseeings. Staff are also very nice and attentive. Room is great and we also got upgraded as we used to stay with NH in the past. Definitely will come back.
Patcharin, gb2 night romance trip
Exceptional 10.0
Amazing sanctuary in a great central location
Amazing sanctuary in a great central location - everything we wanted to see was walkable.
Aileen, gb3 night romance trip

NH Collection Palacio de Tepa

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