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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

NH Collection Palacio de Tepa

5-star5 stars
Calle de San Sebastián 2, Madrid, Madrid, 28012, Spain

Luxury hotel with spa, near Puerta del Sol
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Fantastic service
Tasty breakfast
Value for money could be better

NH Collection Palacio de Tepa

from £122
  • Deluxe Room
  • Deluxe Single Room, 1 Single Bed
  • Junior Suite
  • Premium Room
  • Junior Suite (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Family Room, City View

What’s around NH Collection Palacio de Tepa


  • In Literary Quarter
  • Puerta del Sol - 5-minute walk
  • Plaza Mayor - 8-minute walk
  • Thyssen-Bornemisza National Museum - 9-minute walk
  • Gran Via Street - 9-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 11-minute walk
  • Prado Museum - 13-minute walk
  • El Retiro Park - 16-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 27-min drive
  • Madrid Atocha Station 17-min walk
  • Atocha Cercanías Station 17-min walk
  • Madrid Recoletos Station 19-min walk
  • Anton Martin Station 3-min walk
  • Tirso de Molina Station 6-min walk
  • Sol Station 6-min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Spa has 1 treatment room. Services include body scrubs.

The spa is open daily.


Cuchara de Tepa – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

NH Collection Palacio de Tepa’s small print

Also known as

  • NH Collection Palacio Tepa Hotel Madrid
  • Nh Palacio De Tepa Hotel Madrid
  • NH Collection Palacio de Tepa Hotel
  • NH Collection Palacio de Tepa Madrid
  • NH Collection Palacio de Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa
  • Nh Palacio De Tepa Hotel Madrid
  • NH Collection Palacio de Tepa Hotel
  • NH Collection Palacio de Tepa Madrid
  • NH Collection Palacio de Tepa Hotel Madrid
  • NH Collection Palacio Tepa


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 33 per day

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Collection Palacio de Tepa

  • Are pets allowed at NH Collection Palacio de Tepa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is an airport shuttle service offered by NH Collection Palacio de Tepa?
    Yes, a shuttle from the airport to the hotel is available. The charge is EUR 100 per vehicle.
  • What are the check-in and check-out times at NH Collection Palacio de Tepa?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near NH Collection Palacio de Tepa?
    Yes, there's an on-site restaurant that serves Mediterranean cuisine. Nearby restaurants include Golfo de Bizkaia (1-min walk), Piccolo Andrea (1-min walk) and Del Olivo (1-min walk).

Recent reviews

Superb 9.2 From 367 reviews

Very good 8.0
Excellent location, great breakfast.
Excellent location with many options to eat and drink directly outside. Also very easy access to the museums (e.g. Prado Museum), Royal Palace etc. Breakfast was excellent (particularly the Spanish omelette) and worth including in the rate. The only minor complaint would be that the premium rooms on the top floor do not appear to have much sound insulation so if your neighbours have a blazing row then you will hear all of it.
Jeremy, gb3 night romance trip
Exceptional 10.0
Perfect hotel in a perfect location
I stayed at this hotel with my husband for five nights in late April. The hotel was in a very lovely location, within walking distance to all the usual touristy spots and restaurants. The room was clean and cool, I especially loved how the room was very dark at night due to the blackout shutters, allowing a perfect night sleep. The room was also quiet at night, considering it was a very busy touristy location. The check-in and checkout was very quick and efficient, staff were friendly. I would certainly recommend this hotel and stay here again.
Nkemdilim, gb5 night romance trip
Exceptional 10.0
Amazing stay
We have had an awesome stay at this hotel. It is situated close to lots of nice restaurants and tapas bars. We stayed in room 420 which was a large room with a very comfortable (firm) bed, think it was a super king, it was massive! We slept all night with no noise from other rooms and none from street below. Room cleaned twice a day. Helpful reception staff who spoke English. We didnt bother with breakfast here bit either got takeaways or sat in La Rollerie across the street which served up an amazing choice of breakfasts and coffees. Would recommend this area and this hotel to anyone coming to Madrid.
PETER, gb4 night romance trip
Very good 8.0
Good hotel in an great area of Madrid town centre
2nd time at the hotel. Great hotel. Spotless. Perfect beds. Amazing linens. Absolutely perfect service. Only issue for me: no independent temperature controls for the bathroom which has underfloor heating. It was like an oven that ended up overheating the main bedroom.
Phillip, gb1 night family trip
Exceptional 10.0
Lovely Hotel
Wonderful hotel. Friendly staff. Could not fault. Plan to return in July
Jon, gb1 night romance trip
Exceptional 10.0
a great hotel that suited all our needs
we loved this hotel. The location was perfect, with lots of little bars and restaurant, along with quirky shops in the neighbourhood. And walking distance to the major sites, located between the Prado and Plaza Mayor. The staff were lovely and very helpful and the room was spotless. We opted to look at the next room category up but it was a duplex and we stayed with our original room which was light, airy and large enough for us and all our luggage! Would definitely stay at this hotel again inn Madrid and recommend it to friends.
Susan, gb2 night romance trip
Exceptional 10.0
Great location
Very nice hotel ! In the Middle of everything . Highly recommend
SASQUIA Y, us2 night business trip
Exceptional 10.0
Great Location Location Location!
Great hotel with an even greater location. Located right in heart of Madrid where all the action is. Nice friendly staff and room service food was excellent. Taxi cabs parked right out front in the early morning for an easy swift escape back to airport. Best of all the NH collections in Madrid in my opinion.
Bryan, us1 night trip
Very good 8.0
Too hot in room and centralized AC control
Maleye, us2 night business trip
Good 6.0
Excellent location but average hotel
Helpful staff but they hiring two twin beds to make a full size bed that we requested. Location is excellent. 3 star at best.
us2 night trip

NH Collection Palacio de Tepa

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