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Hyatt Regency West Hanoi

Luxury hotel with spa, near My Dinh National Stadium

  • Free WiFi and free parking
From
£72

Restrictions related to your trip

  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Image gallery

  • Spa
  • Spa
  • Deluxe Room, 1 King Bed, Kitchen - Outdoor Pool
  • Club Room, 1 King Bed - Living Room
  • Spa
Spa. Image 1 of 35.
1 / 35Spa
36 Le Duc Tho Street, My Dinh 2 Ward, Hanoi, 10000, Vietnam
8.8.Fabulous.
  • I stayed here on a business trip and this is a really nice hotel. The staff are great and…

    Nov 16, 2018

  • Nice hotel. Ok for business stay if you need to go to the Convention Center, but very far…

    Sep 9, 2019

See all 39 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 519 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 outdoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • In Nam Từ Liêm
  • My Dinh National Stadium - 15-min walk
  • The Garden Shopping Center - 29-min walk
  • Hanoi Museum - 43-min walk
  • Vietnam National Convention Center - 2.5 mi / 4 km
  • Bao Son Paradise Park - 5.2 mi / 8.3 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Suite, 2 Bedrooms, Kitchen
  • Suite, 3 Bedrooms, Kitchen
  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, Kitchen
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, Kitchenette
  • Regency, Suite, 1 King Bed, Kitchen
  • Regency, Suite, 1 King Bed
  • Room, 2 Single Beds

What’s around

Landmarks

  • In Nam Từ Liêm
  • My Dinh National Stadium - 15-min walk
  • The Garden Shopping Center - 29-min walk
  • Hanoi Museum - 43-min walk
  • Vietnam National Convention Center - 2.5 mi / 4 km
  • Bao Son Paradise Park - 5.2 mi / 8.3 km
  • Temple of Literature - 5.4 mi / 8.7 km
  • Hoan Kiem Lake - 6.4 mi / 10.3 km
  • Aeon Mall - 10.7 mi / 17.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 24-min drive
  • Hanoi Railway Station 9-min drive
  • Hanoi Long Bien Station 11-min drive
  • Hanoi Giap Bat Station 12-min drive
map
See on map
36 Le Duc Tho Street, My Dinh 2 Ward, Hanoi, 10000, Vietnam

At a glance

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured on-site self-parking
  • On-site carport
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Pool sunloungers
  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4499
  • Conference space size (meters) - 418
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Year Built – 2010
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay films
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lotus Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Lackah – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Little Korea – This restaurant overlooks the garden and specialises in Korean cuisine. Open daily.

Barista – On-site lobby lounge. Open daily.

Pool Bar – This bar is located by the pool. Open daily.

Barista Outdoor – On-site café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20.79 for adults and USD 10.4 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between 3:00 PM and 9:00 PM can be arranged for an extra charge (amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 46.2 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 200 per pet, per day

Pool, spa & gym (if applicable)Pay at property

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Guests under 5 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, Preferential Card, debit cards and cash.

Also known as

  • Crowne Plaza West Hanoi Hotel
  • Crowne Plaza West Hanoi
  • Hyatt Regency West Hanoi Hotel
  • Hyatt Regency West Hanoi Hanoi
  • Hyatt Regency West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi
  • Hyatt Regency West Hanoi Hotel
  • Hyatt Regency West Hanoi Hanoi
  • Hyatt Regency West Hanoi Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency West Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of USD 200 per pet, per day.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Phở Thái Tử (14-min walk), Hotto (2 mi) and Daruma Duy Tan (2 mi).
  • Hyatt Regency West Hanoi has 2 bars, a spa and an outdoor pool, as well as a 24-hour health club and a garden.
8.8.Fabulous.
  • 8.0.Very good

    Overall good quality but rooms close to elevators can be a bit noisy

    2 night business trip, Jul 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Pleasure at Hanoi

    It was good and comfortable stay.

    Biswanath, 6 night family trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff at breakfast and spa were super friendly We’d happily return.

    beckychau, 2 night family trip, Apr 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay

    Stay was good. Staff were accomodative.

    KIRAN SIDDHE GOWDA, 3 night business trip, Apr 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The cleanliness of the property, the royal service & attention one is given by the staff. Their humidity ... just amazing

    5 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Good and clean hotel friendly staff and helpful breakfast

    2 night trip, Dec 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is nice specially Hang who remember everything that you had the first day of your stay and you would not have to ask the same things again they would already be there on your table.. she was VVV GOOD.

    6 night business trip, Dec 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel

    Good stay for business trip on the west side of Hanoi

    Alfredo, 1 night business trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    立地が少し不便でしたが、綺麗なホテルで満足です。 シャワーの湯量が強くよかったです! 朝食のビュッフェも広々としたスペースに沢山用意されていて、テンションがあがりました。

    1 night family trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    More better choice in Hanoi

    Wing Yip, 3 night business trip, Oct 30, 2019

    Verified Hotels.com guest review

See all 39 reviews