Hotel Plaza Cozumel

Photo gallery for Hotel Plaza Cozumel

Primary image
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Plaza Cozumel

Hotel Plaza Cozumel

3.0 star property
Adventure Cozumel hotel with 1 outdoor pools, connected to a shopping centre

8.4/10 Very good

902 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Colonia Centro
  • Chankanaab National Park - 17 min drive
  • Chankanaab Beach Adventure Park - 18 min drive
  • Paradise Beach - 22 min drive
  • Mr. Sancho's Beach Club - 22 min drive
  • Playa Mia Grand Beach and Water Park - 22 min drive
  • Palancar Beach - 29 min drive
  • Ferry to Cozumel - 238 min drive
  • Xcaret Eco Theme Park - 247 min drive
  • Quinta Avenida - 251 min drive
  • Playa del Carmen Maritime Terminal - 251 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive
  • Beach shuttle (surcharge)

About this property

Hotel Plaza Cozumel

3-star hotel in the heart of Colonia Centro
Hotel Plaza Cozumel provides amenities, such as a rooftop terrace and car hire on site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Multilingual staff, smoke-free property and a lift
  • Express check-in, a TV in the lobby and free newspapers
  • Guest reviews give top marks for the location
Room features
All guest rooms at Hotel Plaza Cozumel have thoughtful touches, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access.
More amenities include:
  • Bathrooms with showers
  • 32-inch TVs with cable channels
  • Daily housekeeping and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking within 0.1 mi
  • Street parking available


  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay free
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool


  • Lift
  • In-room accessibility
  • Lever door handles


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls


  • Daily housekeeping

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel offer free cancellation for a full refund?
Yes, Hotel Plaza Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza Cozumel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Plaza Cozumel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Hotel Plaza Cozumel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Plaza Cozumel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Plaza Cozumel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Plaza Cozumel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.
Are there restaurants at or near Hotel Plaza Cozumel?
Yes. Nearby restaurants include Abuelo Gerardo (3-min walk), La Candela (3-min walk) and Guido's (4-min walk).
What's the area around Hotel Plaza Cozumel like?
Hotel Plaza Cozumel is in Colonia Centro, a short 6-minute drive from Cozumel, Quintana Roo (CZM-Cozumel Intl.) and 3 minutes' walk from San Miguel Church. Travellers give top marks for the hotel's prime location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Rivka, 6-night trip
Verified guest review

10/10 Exceptional

Great Time in Cozumel!!!
This place is so fun. Right down from the ferry port. 4 floors. The roof top pool is relaxing. The price was outstanding with proximity to all things fun. The beds were comfortable. The breakfast that was included...WAS delicious. and so many options. The staff is so nice and helpful. Give them a try
Matt, 2-night trip
Verified guest review

8/10 Very good

We loved the breakfast that came with the room! It was very close to many shops and the center of town which was very convenient. The rooms were not the fanciest, but we’re spending most of our time in the water anyways.
Kiley, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff and great breakfast Close proximity to all.!
Carlos A, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified guest review

10/10 Exceptional

We booked a last minute trip with simple expectations. Tis hotel staff and facility far exceeded them. We were going the higher end route but had we known about this place would have stayed here. Starts with welcoming efficient from desk staff and very nice room. Had a medium size fridge instant hot water in shower and powerful AC. The pool area reall has the view seen in the ads. Super clean and an amazing bakery next door. Some music from the adjacent night life but we did not find it to be a problem we are building a condo here or we would consider this great deal every trip
Michael, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I love staying here. The staff is very friendly, courteous and helpful. The rooms and common areas are kept very clean. You're not staying at a high end resort so go in knowing that you won't have all the amenities. You have a room, shower and beds. If you're a very light sleeper and early to bed you may have problems. The bars that are essentially connected to the hotel have bands that play and the music can be heard in the hallways and rooms. It also depends on what side of the building you're staying on. I don't mind the music as I know exactly where I am and what's around me. I love this place and will stay here as much as possible.
Christian Scott, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have stayed at this property multiple times and each time we stay we notice they keep improving things. It’s always so clean and so friendly. The staff are great and you couldn’t ask for a better location. So many things so close by! Pool with sunset views is a little icing on the cake.
Melissa, 10-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel was very nice. Very clean with comfortable beds. Having a wash clothe or two would have been a plus but not a deal breaker. But the area around and close had loud music playing til 2 am. This made getting to sleep a very trying experience.
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

patricia, 1-night trip
Verified guest review