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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

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Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Exterior
Coach House Executive Double Room (Annex Building) | 1 bedroom, premium bedding, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool, pool loungers
Experience the tranquility of The Diplomat Hotel and Spa, located close to Parc y Scarlets. Treat yourself to a rejuvenating spa treatment or enjoy breakfast at one of the 3 on-site restaurants. With an indoor pool, free in-room WiFi, and helpful staff you're sure to unwind.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 3 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £97
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building) | 1 bedroom, premium bedding, desk, laptop workspace

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, desk, laptop workspace

Classic Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, desk, laptop workspace

Classic Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, desk, laptop workspace

Classic Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building) | 1 bedroom, premium bedding, desk, laptop workspace

Coach House Executive Double Room (Annex Building)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building) | 1 bedroom, premium bedding, desk, laptop workspace

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, premium bedding, desk, laptop workspace

Club Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

Stradey Park Hotel

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
8.6 out of 10, Excellent, 790 reviews
The price is £93
includes taxes & fees
29 Jun - 30 Jun
Stradey Park Hotel
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About the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km
  • WWT Llanelli Wetland Centre - 7 min drive - 5.5 km
  • Three Cliffs Bay Beach - 34 min drive - 25.9 km
  • Oxwich Bay Beach - 39 min drive - 32.6 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 7 min drive
  • Llangennech Station - 10 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

When visiting Llanelli, The Diplomat Hotel and Spa is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino, Polish, Spanish, Welsh

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

This property has received its official star rating from Visit Wales.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat
HELP_OUTLINE

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?

Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Diplomat Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at The Diplomat Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Diplomat Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at The Diplomat Hotel and Spa and nearby?

The Diplomat Hotel and Spa has 2 bars, a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Diplomat Hotel and Spa?

Yes, there are 3 on-site restaurants, featuring British cuisine.

What's the area around The Diplomat Hotel and Spa like?

The Diplomat Hotel and Spa puts you in the heart of Llanelli. Popular attractions include Brecon Beacons National Park, which is 25 minutes away by car.

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The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Breakfast
Spa
Gyms (public)
Wedding
Building
Drinks

What guests liked

  • The restaurant and bar served excellent food with a great selection and friendly, attentive staff. (4 reviews)
  • The spa facilities were fantastic, with wonderful staff and great quality amenities. (6 reviews)
  • The gym is great, offering a relaxing experience with clean and good quality facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice - great stay
Steven, 1-night trip

8/10 Very good

1 night work stay.

1 night work trip. Comfortable, good food. Nice room. Convenient for my work.
Daniel, 1-night trip

10/10 Exceptional

A beautiful hotel where i attended a function where the food was outstanding and the staff couldn't do enough to help. Strongly recommend this hotel
David, 1-night trip

10/10 Exceptional

Lovely room - staff were welcoming and friendly! Attending an event with overnight accommodation so did not have time to experience the hospitality of the Spa but everything at the hotel met with great satisfaction and would recommend and will definitely return when next in the area - thank you for your hospitality!
Diane, 1-night trip

10/10 Exceptional

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Jim, 1-night trip

10/10 Exceptional

Quick stopover in Llanelli

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.
Nick, 1-night trip

8/10 Very good

Good place to stay

2 nights stay for work
Daniel, 2-night trip

10/10 Exceptional

We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
michelle, 1-night trip

8/10 Very good

Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
Breda, 4-night trip

8/10 Very good

Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Sarah, 1-night trip

10/10 Exceptional

quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Julie, 2-night trip

10/10 Exceptional

Enjoyed the stay
Subramanian, 1-night trip

10/10 Exceptional

Lovely hotel with nice rooms and really helpful pleasant staff .
Jason, 2-night trip

10/10 Exceptional

Good stay and would return.

Good venue. Lots of parking, good sized room with all I needed.
Lynden, 1-night trip

10/10 Exceptional

Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Gerwyn, 1-night trip

10/10 Exceptional

Great Hotel in Llanelli

Excellent short stay Good service well looked after
Paul, 1-night trip

10/10 Exceptional

Lovely 3 night stay here. The dinner was fantastic and the staff very helpful.
Pritpal, 3-night trip

10/10 Exceptional

Attended a brilliant wedding at this hotel.
Naila, 1-night trip

10/10 Exceptional

The staff were excellent throughout. Food was tasty. We had a great stay.
Leighton, 1-night trip

10/10 Exceptional

The staff could not do enough for you very friendly and very clesn
Julie, 1-night trip

10/10 Exceptional

Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
ENNIS, 3-night trip

10/10 Exceptional

Enjoyable stay at a good Hotel.

We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Derek, 2-night trip

10/10 Exceptional

Spacious room and bathroom. Good facilities and great breakfast
david, 1-night trip

10/10 Exceptional

the property was a mansion house which you can see in the original area pre extension its been a hotel for about 50 years and the staff are commendable
William John, 1-night trip

10/10 Exceptional

Very recommendable

A friendly welcome to this very comfortable hotel. Excellent restaurant.
Paul, 3-night trip