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Mercure Hotel München Altstadt

Photo gallery for Mercure Hotel München Altstadt

Lobby
Exterior
Standard Double Room, 1 Double Bed | Pillow-top beds, free minibar items, in-room safe, desk
Sports facility
Reception

Overview of Mercure Hotel München Altstadt

UNESCO Sustainable Travel Pledge

Mercure Hotel München Altstadt

3.5 star property
City centre hotel within walking distance of Marienplatz

9.0/10 Superb

729 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Hotterstr. 4, Munich, BY, 80331
Main amenities
  • 24-hour business centre
  • 24-hour front desk
  • Business centre
  • Computer station
  • Daily housekeeping
  • Free newspapers in the lobby
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Self-serve laundry
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Premium TV channels
  • Private bathroom

Room options

About this area

What's nearby

  • In Munich City Centre
  • Marienplatz - 5 min walk
  • Hofbräuhaus - 10 min walk
  • Theresienwiese - 20 min walk
  • Olympic Park - 45 min walk
  • Karlsplatz - Stachus - 2 min drive
  • Viktualienmarkt - 2 min drive
  • Deutsches Museum - 11 min drive
  • English Garden - 12 min drive
  • Olympic Stadium - 17 min drive
  • Hellabrunn Zoo - 17 min drive

Getting around

  • Franz Josef Strauss International Airport (MUC) - 41 min drive
  • Marienplatz Station - 6 min walk
  • Karlsplatz (Stachus) Station - 7 min walk
  • Munich Central Station - 13 min walk
  • Sendlinger Gate U-Bahn - 8 min walk
  • Reichenbachplatz Station - 9 min walk
  • Lenbachplatz Tram Stop - 9 min walk

Restaurants

  • Five Guys München Neuhauser Str - 2 min walk
  • Rischart - 2 min walk
  • Augustiner Klosterwirt - 3 min walk
  • Caffè Vergnano 1882 - 3 min walk
  • Hirmer Tagesbar - 2 min walk
Map

About this property

Mercure Hotel München Altstadt

Mercure Hotel München Altstadt puts you 0.2 mi (0.4 km) from Marienplatz and 0.5 mi (0.8 km) from Hofbräuhaus. Free perks include buffet breakfast daily and WiFi. Also, this hotel is 1.1 mi (1.7 km) from Theresienwiese and 2.3 mi (3.7 km) from Olympic Park. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Sendlinger Gate U-Bahn is 8 minutes and Reichenbachplatz Station is 9 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 30 per night; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • German

Room amenities

Be entertained

  • First-run films
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Stocked minibar (select free items)

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Pillow-top mattress
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Renovations and closures

The property will be renovating from 10 January 2023 to 10 February 2023 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 13.00 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Frequently asked questions

Does Mercure Hotel München Altstadt offer free cancellation for a full refund?
Yes, Mercure Hotel München Altstadt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel München Altstadt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel München Altstadt?
Yes, dogs are welcome. There's a charge of EUR 13.00 per pet, per night.
Is parking offered on site at Mercure Hotel München Altstadt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Hotel München Altstadt?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at Mercure Hotel München Altstadt and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Mercure Hotel München Altstadt like?
Mercure Hotel München Altstadt is in Munich City Centre, a short 8-minute walk from Sendlinger Gate U-Bahn and 5 minutes' walk from Marienplatz. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

i would definitely return
The hotel had some construction taking place on the 1st floor but my stay was quiet, the facilities were clean, breakfast was excellent as was the service!
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place! I had a wonderful stay. The hotel staff was great and very helpful. Rooms are spacious and the breakfast was just amazing.
Verified Expedia guest review

10/10 Exceptional

Fred, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Locatio, breakfast, space.
Verified Expedia guest review

6/10 Good

The room was very small there was black mold in the bathroom the shower would back up constantly and not drain also the shower could not regulate hot and cold water and would spray you with scalding hot water while showering. The bed was very uncomfortable they use plastic pillows and plastic blankets that were completely and breathable so you need to be sweating or freezing cold if you took out the blanket. The breakfast was decent and the location was great. Not too sure how this hotel has such good reviews considering the comfort of the rooms was awful. Like I said the only good thing was a location.
Marcie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Next to the shops,tour buses as well as attractions easy acces to parking,breakfast is good,the staff is very helpful.
Verified Orbitz guest review

6/10 Good

The hotel is in a good location to see Munich old town. The hotel itself has very small rooms, including the breakfast room, and is simply somewhere to dump your stuff and sleep. Expect no more of it.
Verified Expedia guest review

10/10 Exceptional

Great staff and great little gem of a hotel. Close to center city but super quiet.
Verified Orbitz guest review

8/10 Very good

Hugh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel near all the Christmas Markets, shopping, and restaurants. The service was also really great. I would highly recommend this hotel if you are staying in Munich.
Paul, 2-night trip
Verified Hotels.com guest review